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Tax Masters / PATRICK COX

1 900 Town & Country Ln Ste 400Houston, TX, United States Review updated:
Contact information:
Phone: 1800-682-3679

I hired this company(what a joke) back in August 21, 08 I have talked with over a dozen reps and I gave them $1000.00 in which they wanted $3000.00 to help with my taxes. Every time I called I got a different rep on the phone and the only thing I was told is that my case is up for consultation. Two months later still no consultation, at that point I cancelled the services and demanded my money back. I talked with the director Dewight Logan in collections who assured me my refund has been approved, 1 month later still nothing and everytime I call I am told they can't tell me when the refund will be processed. Then on November 3, 08 I recieved a letter from them saying that Per their consultation I do not owe any taxes for this year of 2008,
when I hired them to help me with my taxes for the year 2006?????????

PLEASE DO NOT USE THIS COMPANY ITS BEST TO GET A CPA TO HELP YOU. PLUS THEY TRIED TO DEBITED MY ACCOUNT FOR AN ADDITIONAL $2000.00 AFTER THE ACCOUNT HAS BEEN CANCELLED SO BE AWARE. I HAVE FILED A COMPLAINT WITH THE BBB, AND WAITING.

Ca
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Comments

  • Da
      17th of Nov, 2008
    0 Votes

    ALWAYS check with the Better Business Bureau FIRST...that's what I did and discovered that these scamming jerks have a file of hundred s and hundreds of unresolved complaints against them. Honest, hard-working people with real IRS challenges have been hoodwinked by the slick radio and TV commercials from these vultures. Thank God I was not one of them, and I ended up with a legitimate company with an excellent BBB rating. My program of resolving my IRS difficulties is now legitimately under way, and I am tremendously relieved that I checked with the BBB FIRST.

  • Dw
      11th of Sep, 2009
    0 Votes

    Since I retired from the IRS as a revenue officer and now assist taxpayers who have come to me with similar problem with this company and others. Also, it amazes me how they can charge such
    exorbitant fees. It's quite obvious people don't know where to turn and for that reason are exploited by these firms. D W at taxsolutionservices.com

  • Sc
      6th of Oct, 2009
    0 Votes

    Patrick Cox is a fat assed thief and so are the people who work for him. They victimize innocent, scared tax payers. Avoid them!!!

  • Dm
      14th of Oct, 2009
    0 Votes

    Hi, I just wondered if you realized that the founder/president of TaxMaster's name is Patrick Cox?

  • Tx
      16th of Mar, 2010
    0 Votes

    1. There used to be a huge blog filled with TaxMasters stories and complaints. The sued the guy and he took it down. Here's an archive of it though:

    http://web.archive.org/web/20080621192338/www.enormousincongruities.com/2006/02/22/tax-masters/

    ----

    2. Apparently there is a US Treasury investigation into TaxMasters.

    US Treasury Department
    Attention: Agent Farwell
    1919 Smith Street
    Suite 2270
    Houston, TX 77002

    ----

    3. And a potential class-action suit:

    Pam Mitchell
    (504) 234-5202

    ----

    4. Additionally:

    If you've been a victim of TaxMasters, below is a good starting list of everyone you should send a letter to, detailing your experience. Signed and mailed letters are often still taken more seriously than an emailed or faxed one. You should also include any/all supporting documentation/evidence.

    This really is needed. The sooner these agencies receive more complaints about this company, the more they will investigate.

    1. Your state's Attorney General
    2. All of your state's Senators and Representatives (Federal and State)
    3. All of the following:

    U.S. Treasury Department
    ATTN: Special Agent Farwell
    1919 Smith St.
    Suite 2270
    Houston, TX 77002

    Texas State Board of Public Accountancy
    333 Guadalupe, Tower 3, Suite 900
    Austin, TX 78701-3900

    Treasury Inspector General for Tax Administration
    Hotline
    P.O. Box 589
    Ben Franklin Station
    Washington, DC 20044-0589

    Office of the Attorney General of Texas
    PO Box 12548
    Austin, TX 78711-2548

    U.S. Department of Justice
    Office of Attorney General
    950 Pennsylvania Avenue NW
    Washington, DC 20530

    Internal Revenue Service
    Office of Professional Responsibility
    SE: OPR, Room 7238/IR
    1111 Constitution Avenue NW
    Washington, DC 20224

    Better Business Bureau of Houston
    http://houston.bbb.org/

    Federal Trade Commission
    Consumer Response Center
    600 Pennsylvania Avenue, NW
    Washington, DC 20580

    Mayor Annise D. Parker
    City of Houston
    P.O. Box 1562
    Houston, TX 77251

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