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Tataindicom Broadband / Non feasibility

1 India Review updated:

hi,


I applied for a new connection for the tata indicom broadband they said the area was not feasible but the irony is that they came to my house some 6 months back with modem and wires needed for the connection when just enquiered for the tariff plans and even didnt subscribe.so, if they start doing this they are going to lose the faith of the people.

Ra
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  • Ag
      26th of Feb, 2008
    0 Votes

    Quick Summary of my experience with TATA Indicom broadband @ Chennai.

    TATA Indicom broadband (VSNL) guys lost track of money they took from me.
    Kept blaming about non-payment and started to de-activate my connection without prior notice.
    Remember I am a customer who had been using TATA Indicom broadband for a year now.
    Activated the connection Feb 15th 2007

    If this is how they treat their customer who had been using it for a year, forget those new comers. Will be treated next to piece of ###.

    They have damn good technology in place and BUNCH of IDIOTS to maintain their backoffice operations.

    Another way they cheat customers is by not giving the downtime credit for usage.
    Its like sarkari office... Working or not you still need to pay the full rent.

    Now read my communication to TATA Indicom broadband and their response.
    -agni sharman
    Chennai.

    Here is the copy of my communication with TATA Indicom Broadband @

    http://www.agnisharman.com/vsnl.htm

    -Sharman (agni)
    Sharman’s Cab Company
    mailbox@agnisharman.com

  • Dh
      7th of May, 2008
    0 Votes
    tataindicom broadband - No connectivity since 20th April 08
    Tataindicom Broadband
    India
    tataindicombroadband.com

    I'm having worst experince here of the tataindicom ( customer account number ACC000752244 ). I had launched my complain on the 21st April 2008 ( complain number 5519970 ) and till date its not resoleved even after escalating matter to the senior authorities ( including nodal officer and Appleate auhority ) . The worst part being they even can't tell me whats kind of problem is taking so long to resolve. In 17 days one can setup whole new working network with on the given area and i still don't get why my network is down

    Guys i don't want to write long, i think MTNL's broadband is much more better then this or India is just not yet reay for the new age of Internet

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