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TATA TeleServices / Refuse for refund of security deposit

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I am a pco oprater i had a pco connection of tata (no:69443116) which has been surrendered by me to my distributor (kar-nit-technologies) on [protected] but i have not receive refund of my security deposit of rs 5000 i have been complaint many times at tata customer care.

After register these complaint their customer care executive said that in their records tata teleservices has received my ptb refund on [protected] from the distributer and i have received my refund in 48 hours but i have no response from ttl and when i go to my distributors office they said that they have no record of my refund i have also the receipt for surrender of the ptb (receipt no:35804 s no: mar 06-07 / 011 / ptb). Finally they strictly refuse to give me my security deposit.

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Tata Teleservices Logo Tata Teleservices
Customer Care Service
A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli
India - 400033
+91 11 6655 8555
+91 22 6165 5020
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