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Tata Sky / pathetic service support

India Review updated:

Name:Kishore Hasija
Service Request No:EL2FYTL to be completed on 18.8.14 by 14:30.
which is later changed to 19.08.14 even after specifically informing the Call Center that the issue has to be resolved today.
From 17.8.14 my TATA Sky is not Functioning and I have registered a
Complaint with TATA Sky and found that neither the Support Team
answering my call is neither supportive in helping me nor the Engineer has
arrived at the designated time.I cancelled all
my appointments for the day to entertain the TataSky engineer who hasn't turned up and my TATA Sky is still not working.I
have given reminder calls to your service Desk but still the Issue is
unsolved. Such a Pathetic Service is absolutely low standard from the customer
care executive who answers my call to the engineer who does not turn up
on time (or maybe will not turn up at all).

Ki
Aug 18, 2014
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