Only your name (SAJAN) is different but same feedback from my end too. This is worst service i never faced in any private sector. You will not find the customer service like this, .. I wasted more than Rs 30 to get the customer care excutive in the phone to make a complaint. This is scientific cheating by TATA group but rememeber they will not be in the market if the names gets spoilled. I thinking of going back to local cablewala, ..