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Tata Sky / fraud & cheating!

1 India Review updated:

TATA SKY Customer Service is WORST in the whole world. We ordered Tata Sky Dish from online after watching the ads they show on TV that they have Number One Customer Service in India. But the very next day a service engineer told us that our dish can not be installed because there is No Line-Of-Sight and he assured us that you just call Tata Sky customer service and your money will be refunded in next 2-3 days. Then our saga of harassment and frustration began, every time we called their customer service number, they told us 'sorry for the inconvenience', which they never meant by heart and assured us that next day someone will come to pick up the cable box and then your money will be refunded back to you in next 3-4 business days, Which Never Happened till now and we have spent already so much money in calling their STD numbers from our land line phone and lost so much peace of mind and energy. I wish we could File a Joint Law Suit against Tata Sky and claim such a hefty amount from them in penalties that they should go Bankrupt. It is this kind of Customer Service and Frauds because of which India is going to suffer a lot of loss as there will be no one trusting Indian Business companies and ultimately its a loss to the whole country.

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Comments

  • Ha
      19th of Oct, 2007
    0 Votes

    Yes, never ever go for the trap of online ordering of Tata sky... they are just looting the customers by this... even I had a similar exp in this and they deliver connection after 43 days of my order with more than 200 calls to their customer care and all are std call... in fact Tata sky cost me for around 6000/- and frustration extra...

  • Si
      21st of Jul, 2008
    0 Votes

    A step by step Instructions to Receive Free to Air Channels from Insat-4B from DD-Direct plus with your TATASky receiver, 90cm Dish and ku-band LNB that came along with your subscription.

    coming soon... at

    http://www.simplymalayalees.com/forum_posts.asp?TID=491&PID=1386#1386

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