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1.8 156 Reviews

Tata Sky Complaints Summary

31 Resolved
125 Unresolved
Our verdict: When using services from Tata Sky with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Tata Sky reviews & complaints 156

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V
8:57 pm EST

Tata Sky sms problem

I purchased a Tata Indicom connection with Hand set from a Udaipur. I am continiously facing the problem of SMS sending failed. On Complaining the same the Customer Care Responded
" You are the only Customer Facing such Problem". For Verification Mr Akil Saxena(Technical Person) send some one to verify the Problem.
I didn't get the resolution even after the Verification of Problem.
Is this not a Fraud with a customer.

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S
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Tata Sky subscription

1. The company does not provide a email-id to which the subscriber sends enquiries or complaints.
2. It is not clear from the company's website whether a subscriber can avail a 'SAFE CUSTODY' or SUSPENSION of service. Many subscribers would be willing to avail this facility when they travel out or do not need the service during school exam times etc.

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vk sh53
, IN
Feb 09, 2011 11:06 am EST

My tatasky customer ID is1053642334. I wanted to relocate within NCR . I have been trying for the past four days but no joy.Yesterday i forced cust0mercare to give me ack no of my request which is 1-[protected]. I was promised by one Shashi from Tatasky Gurgaon mob [protected], that tomorrow by 1400hrs my dish will be installed but till this time 1630 0n 09feb11, no one has come to attend. Also i got sms from some tatasky defunct TD-Tata saying your installation will be carried out at 1400hrs.It is indeed shameful for a tata company to behave in this manner. While installing this dish in oct10, it took me two weeks to get it installed while Mr Aamir Khan was crying hoarse for installation the same day.
False promises are a part of Tatas-it seems. why recruit such inefficient lot. weed out such tauuuuus.
I feel disgusted complaining againt a tata set up . but what to do

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ashok kr singh
, IN
Aug 30, 2009 3:05 am EDT

my tata sky set up box is not working since last two days, i complaint about it.the service enggineer came and said that they dont hav any set box now so they will change it tomorrow.the box was in gurantee period.
i want to know that in SUCH A BIG INFRASTRUCTURE there is not even a single setbox. i also want to know that will these 2-3 days of my loss will be added to extend my validity period.
i know that if my box had not been in gurantee period then they would hav REPLACED it IMMEDIATELY.. this type of service by your company is same as the service given by the local cable. kindly help as soon as possible.

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Kapil Maheshwari
, IN
Feb 18, 2011 10:03 am EST

I have recharged my digital cable service for sports channel but not availing this facility. My details are as following :
Subscription No. [protected]
Name: Kapil Maheshwari
phone: [protected]
B-30, Coral Springs, Kila Road, Nr. Abdullapur, Meerut U.P.

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Vasundra
, IN
Oct 12, 2009 3:20 am EDT

Hi Ashok,
Since you are in the guarantee period your loss will definitly be covered up. The reason that the engineer's didn't have any STB could be that the rectification of the issue would not have required a change in the box there is no shortage of the STB as Sales are ongoing at a fast rate you will be getting after sales service as Tata Sky values its customers.

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zawtunoo
,
Dec 02, 2008 7:13 am EST

sir,
why! my card number [protected] money problem.what is this? you help me.
THANKS FOR REGARD.

ComplaintsBoard
R
12:00 am EST

Tata Sky faking of calls and misbehaviour of tata sky persons

I am ramesh tyagi from tata sky pvt. ltd. and yesterday I am speaking Mr. SANJEET KUMAR VERMA his PAN NUMBER AFBPV2529RRAJ and his father name KISHORE PRASAD VERMA. He is talking rubbish and misbehaving with me and his mobile number is [protected] and [protected]. He is very bad person and stupid. He is from Bihar and he is very annoying person. That's it

SO please take action against Mr. Sanjeet Kumar Verma, House No. 58 Old Post Office Road, Badarpur New Delhi - 110044 and his PAN Number AFBPV2529RRAJ and his father name KISHORE PRASAD VERMA so I requested to arrest this person immediately.

Thanking you

(Ramesh Tygai)
Sr. Executive
TATA SKY PVT. LTD.

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sanjeet
,
May 16, 2008 4:03 am EDT

Dear sir

this is a baseless comment. Neither i make a call any Tata sky nor their any Mr. Tyagiis there.One of my colleuge do this "Bahda mazak". Please remove it from the complain board.

sanjeet

ComplaintsBoard
P
12:00 am EST

Tata Sky pathetic after sales service - worst installation experience

There cannot be worst after sales and service than Tata Sky. After several e mail there has been no reply from Tata Sky. They are least bothered about the customer. They have gone into the groove of
monopoly feeling.

I have purchased two Tata Sky connection and without my knowledge they installed one switch. They have charged Rs. 500/- for the switch. Before making the connection active we were not even informed about the switch and after installation they asked for Rs.500/- for the switch. There is nothing mentioned about the switch on their website. While taking the order also they conveniently do not mention anything about the switch. I am still not aware about the criteria for which one has to get the swtich installed. There is absolutely no transparency.

They have mentioned about refer a scheme to friend. I got the web coupon no. At the time of taking the order Tata Sky informed me that I have to give the web coupon no. to the person who delivers the set. At the time of delivery I informed him the web coupon no. then he said that it is to be given to the person who installs it. At the time of installation the person was total arrogant and not bothered about the web coupons. They are luring the customer with scheme but does not want to pay the money.

The experience at the time of installation is so bad that you get the feeling who is the customer- me or Tata Sky? We get the feeling as if they are doing some obligation on us by installing the set top box.

You send 15~20 e mails without getting any reply from them. They do not have courtsey to atleast acknowlede the receipt of e mail.

When we call the customer support all the time new person attends. We need to explain all our problem. Next time the same person refuses to take the call by giving some excuses and we land up talking to some new person.

One of set top box stopped working within three days from installation. It took more than 3 hours for Tata Sky engineers to set the same right and during the process my telephone cables were damaged.

Please do not go for Tata Sky or else you yourself shall repent.

Thanks

Paresh Patel

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govind
, IN
Apr 14, 2009 2:02 pm EDT

After having used tata sky for nearly 2 years now i am happy with the kind of professionalism they have show when it comes to dealing with complaints and queries..

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Aravinda
,
Jun 03, 2008 10:16 am EDT

Trying to reach tata sky for the past 4 days for service. No one is answering .I may through the antenna and reciever to garbage soon

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Lokesh
,
Nov 19, 2007 12:27 am EST

That was really unprofessional approach by Tata sky. all they want is money from customers pocket and hard earned money, their website told no hidden cost... now what that Rs.500 (isn't it a hidden cost). apart from this they increase prices every day by making new gold packages forced user to go for that if you want to see that channels... example Neo sports.

ComplaintsBoard
A
12:00 am EDT

Tata Sky deactivation of services despite paying all the amount

I have brought the TATA SKY connection on 13 th october by paying all the charges through credit card i.e(Digicomp+installation+activation+warrenty) Total of Rs [protected]+1000) but after 15 days my service was disconnected saying that i have to use the 16 digit number on recharge voucher given with the TATA SKY Package.

firstly this has not been mentioned clrealy anywhere on the TATA SKY website nor any customer care representative told me about this during purchase of TATA sky

secondly at the time of insallation also engineer didnot handed over me the voucher which they say we have to use it for activation of TATA SKY service within 14 days of installtion.

If i ahve paid all the amount in advance then why i need to have the recharge voucher again to activate my service

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govind
, IN
Apr 14, 2009 2:16 pm EDT

this is no cheating.. every service has a lousy character and seems like u confronted that chap.. neway they mention that for any enquiry related to installation .. i know that coz i had called them several times for varous details during my installation..

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JK
,
Aug 09, 2008 1:36 am EDT

Sajan,

Only your name (SAJAN) is different but same feedback from my end too. This is worst service i never faced in any private sector. You will not find the customer service like this, .. I wasted more than Rs 30 to get the customer care excutive in the phone to make a complaint. This is scientific cheating by TATA group but rememeber they will not be in the market if the names gets spoilled. I thinking of going back to local cablewala, ..

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sajan
,
Aug 09, 2008 12:18 am EDT

I BOUGHT ONE TATA SKY JAN 2008.NOW MY ACCOUNT HAS EXPIRED.I RECHARGE MY ACCOUNT THROUGH INTERNET AND ACTIVATE SUCCESFULLY.BUT MY RECIVER STILL SHOWING THAT UR ACCOUNT HAS EXPIRED AND SHOWING "NO SIGNAL"

ComplaintsBoard
S
12:00 am EDT

Tata Sky tata sky dealers or...?

I would like to share my bitter experience with Tata sky dealer m/s. Jayanth Auto agencies, Mysore . I had purchased a TATA SKY DIGICOM vide his invoice no. 636 dt. 03-09-2007 for Rs.2999=00 at 13.00 hrs. I even paid additional Rs.1500=00 by cash towards the installation charges, totaling Rs. 4499=00. At 13.40 hrs, when I went home I found my TV set was out of order. Immediately I informed the above dealer to cancel the order and explained the reason for the cancellation. He refused to do so.

At 18:00 hrs, I got a call from your Tata Sky office about the registration and installation. There also I explained my problem and he was kind enough to cancel the registration and asked me to contact the company representative at Mysore.

On 04-09-2007 , I went to M/s. Jayanth Auto Agencies personally and briefed him the situation and requested the dealer to refund the amount if any as per the rules of the company. The dealer flatly refused to refund even one rupee. When I requested him to refund the installation charges of Rs. 1500=00, he stood up and raised his hand to slap me. All this happened in the presence of Mr. Nazar who is the company representative.

After much discussion he refunded Rs. 1500=00 but refused pay a single rupee towards the Digicom. It is not the money which matters, but the rude and goonda behaviour of the dealer which hurt me the most. I am aged 65 years and he showed scant respect for the age. He does not have the courtesy to explain the rules of the company for refund claim and cancellation.

This is for the information of the concerned authority for redressal and to avoid unhealthy instances in the future whereby the reputation of Tata Sky may spoil.

I am deeply disturbed by this incident discouraging me to recommend any TATA services to anybody which I was keen on initially. I suppose TATA must be judicious in choosing their representatives, for it is the customer who forms the backbone of a service oriented industry.

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MUHAMMED RAFEEQ
, IN
Apr 11, 2009 3:19 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Tata sky dealer.

with the referance mention about problem tatasky service. reason is i have done recharge tata sky on 8th April, 2009 but untill not update
credit balance. As i call help service & given online message also date on 9th April, 2009. but never get any response when i call on laned phone service they replay after 4hours balance will be update still 72hours finish not any response. dear friend promotion is not a impotant if you provided good service that is your promotion in your tatasky.
I CAN HOPE FROM YOU BEST SERVICE.

BEST REGARDS.

MUHAMMED RAFEEQ
I.D: No :- [protected]
ANDRA PRADESH- (NIZAMABAD)

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cheated customer
,
Oct 15, 2008 1:13 pm EDT

Why people are so stupid buying TataSky ?
Now there are many other companies offering DTH service. So just everybody must avoid tatasky and purchase any dth other than tata.
Because tatasky is just cheating the customers regarding everything e.g. settop box, channel-package, price, customer service etc. etc.
SO JUST DONT PURCHASE TATASKY.

ComplaintsBoard
A
12:00 am EDT

Tata Sky fraud & cheating!

TATA SKY Customer Service is WORST in the whole world. We ordered Tata Sky Dish from online after watching the ads they show on TV that they have Number One Customer Service in India. But the very next day a service engineer told us that our dish can not be installed because there is No Line-Of-Sight and he assured us that you just call Tata Sky customer service and your money will be refunded in next 2-3 days. Then our saga of harassment and frustration began, every time we called their customer service number, they told us 'sorry for the inconvenience', which they never meant by heart and assured us that next day someone will come to pick up the cable box and then your money will be refunded back to you in next 3-4 business days, Which Never Happened till now and we have spent already so much money in calling their STD numbers from our land line phone and lost so much peace of mind and energy. I wish we could File a Joint Law Suit against Tata Sky and claim such a hefty amount from them in penalties that they should go Bankrupt. It is this kind of Customer Service and Frauds because of which India is going to suffer a lot of loss as there will be no one trusting Indian Business companies and ultimately its a loss to the whole country.

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SimplyMalayalee
, IN
Jul 21, 2008 9:01 pm EDT

A step by step Instructions to Receive Free to Air Channels from Insat-4B from DD-Direct plus with your TATASky receiver, 90cm Dish and ku-band LNB that came along with your subscription.

coming soon... at

http://www.simplymalayalees.com/forum_posts.asp?TID=491&PID=1386#1386

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Hardy21
,
Oct 19, 2007 10:50 pm EDT

Yes, never ever go for the trap of online ordering of Tata sky... they are just looting the customers by this... even I had a similar exp in this and they deliver connection after 43 days of my order with more than 200 calls to their customer care and all are std call... in fact Tata sky cost me for around 6000/- and frustration extra...

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12:00 am EDT
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Tata Sky - inattentive service department

Subject- Technical problems We are the unfortunate purchaser of Tata Sky Dish TV connection from the month of January 2007. Our customer details are given below. DIDGICOMP NO-[protected] MODEL NO-DS 132070 NDS NO-*CEA7E01054913708. Subscriber id no-[protected] Subscriber Name Krishan Dev Sharma Installed at : 4B-2/14, Varsova View CHS, Four Bungalow...

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E
12:00 am EDT

Tata Sky horrible product!

BE WARNED! Install Tata Sky at your own peril. I have read each and every complaint against and I TOTALLY agree with all the poor suckers who are suffering just like me. Their promotional ads are a total are a total Bull ###. There is absolutely no Jinga La La at all except hair splitting agony. They promise you a lot and once they have suckered you into buying a Rs.3000 digicom they start discontinuing channels one by one (they say they have a right to as per their terms and conditions).

They even have the gaul to say that they have added new channels like the Kashmiri entertainment channel/Nepali channel which they say are more in demand than discontinued channels like Zee sports, Neo sports, Zee premiere and Zee classic.

They do not have a policy of offering refund and you are stuck with the digicom which is otherwise a useless piece of junk.

They claim they are part of Star and a new channel like Star cricket is not broadcast by them. Their ### call center employees say "channels are selected on basis of priority" and cricket in india is not a priority according to them.

Last but not least be warned that the digicoms are of very inferior quality. you have to go through a process of discontinuing all the cable and plugging them back on every time there is a malfunction, which is often.

Beware!

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ASHRAF
,
Feb 12, 2008 10:22 pm EST

TOTALLY AGREE - UNFORTUNATELY STILL CUSTOMERS ARE GETTING TRAPPED BY TATA SKY...WE NEED SPREAD THIS AWARENESS ASAP TO SAVE OUR INDIAN CUSTOMERS

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Inderjit Salwan
,
Oct 18, 2007 5:58 am EDT

Hi All,

Pls help in signing this online petition http://www.petitiononline.com/tatasikh/petition.html, for helping spread GODS message in getting the ETC Punjabi channel back on Tata Sky network, a DTH service provider in India, as ETC Punjabi channel relays close to 7 hours of Live Gurbani from Harmandir Sahib, Amritsar, India and relaying was stopped arbitrarily by Tata Sky for commercial reasons and hurting our Religious sentiments.

Looking forward to your support and pls forward to as many more you can.

Thanks,
Inderjit.

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Inderjit Salwan
,
Oct 02, 2007 7:54 pm EDT

Tata Sky is a racist company have stopped relaying ETC PUNJABI Channel which carries LIVE GURBANI from Golden Temple, Amritsar for 6 hrs daily

ComplaintsBoard
R
12:00 am EDT

Tata Sky fraudulent charges!

I have bought new connection from Tata Sky dealer from Paras Enterprises Chandigarh dated 15th June'07, dealer has charged Rs 3800 from me and said that it includes installation charges also and it is free for three months after three months I have to take recharge coupon according to any plan. After installation my connection got disconnect after seven days and was asked to deposit another Rs 1000 for installation charges . When I told them that it is already paid by me. They are now making false statement that they have given me coupon of Rs 1000 however it is not given to me neither I was guided for the same thing. I have complaint the same thing to Tata Sky Customer care on dated 01.07.07 , despite of repeated calls to them I am unable to get any solution.

Regards,
Rajender Sharma [protected].

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Agni Sharman
, IN
Oct 05, 2007 12:00 am EDT
Verified customer This comment was posted by a verified customer. Learn more

NEVER ever use a credit card or online facility from TATA SKY for renewal

I was charged twice on my credit card

If it was done the same day, it is a possibility that there was a internet connectivity error

This is the fact :

I recharged for rs 500 on 6th September. i got a alert on my Digicom about the recharge

Then when i receive the credit card statement, I see two Rs500 to TATA Sky, one on 6th september 2007 and the another on 7th Sep 2007

There is a third part involved in collecting payments for TATA Sky, I am sure its them doing this.

Also on 30th september I participated in a contest through SMS. Received an alert Rs.5/- has been deducted from my account for the participation

When i received my Bill on 6th October 2007, dated 1st October 2007, I have been charged twice.

The sweet voice at the TATA SKY Helpline says, "SAAARR you must have sended twice"

This is highly stupid and a clear indication of TATA SKY doing fraud. Reason being if I had sent twice, I must have been charged twice by my Phone company too... Why are they not interested to charge me for the second SMS then? Think...

Dear TATA SKY, Please use your brains next time when you want to do a mass fraud with your customers.
Anyways TATAs are known for being honest and straight forward, but is it all gone with RATAN TATA going home?

-agnisharman
www.agnisharman.com

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nitin121
, IN
Aug 03, 2009 1:26 pm EDT

hi,

see the funny & bad services of tata sky as below

** Any channel STOP anytime, start asking money for it.
** a logo of tata SKY comes down to screen always, interupting your view.
** As soon as you start TV, tata box hang out for 15 seconds, showing Tata sponsored advertisements.
** A eight digit number always flash, anoyying your TV views every time.
** The magnetic waves of set topbox, destroys ur Tv picture tube, complained by many users of TATA sky. came in times also.
** They manipulate recharge vouchers according to them, you cant appeal also .
** No postal address on Tata sky website, nor given by call centers, where you can lodge your complaints in written.

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govind
, IN
Apr 14, 2009 2:18 pm EDT

I have always used my credit card to recharge.. and i have been doing so since 2 years and never faced that problem.. i think they have an efficient system..

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junaid ul rahman
,
Jun 02, 2008 3:38 am EDT

i am also a tatasky user in kerala.before 1 year i got my connection.unluckly there is two terrace in my home.they installed the dish in the lower terrace.at the time i asked them why cant you install it on upper terrace.they told me that it is more than enough here.from the day towards i am getting poor quality pictures when rain comes signal goes.when wind blows signal goes.i am tired of this thing and complaint not less than 50 times.to local people as well as to mumbai and chennai.the s.t.d charges of this calls are big amount because i have to hold the line for 15 to 30 minuts.and now they comes after one year and tells me i have to pay 350 rupees to get it on the upper terrace.and they changed the dish also by telling me it is damagedby charging me 600 rupees.i am fed up with all thease thing and now thinks of retire from the system but my balance is 4500 rupees and if i avoid it the balance is gone.that is the only reason why i still keeping it.these people are realy ruining the goodwill of TATA.

p.p junaid

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Divyesh Dighe
,
Jul 06, 2007 1:39 am EDT

Hello,

The shopkeeper from whom you purchased the connection has committed a fraud with you. The amount you paid him (i.e. Rs. 3800) actually consists of STB cost Rs. 2999 + installation charges Rs. 1000. This implies that the shopkeeper has committed a fraud with you. He has taken full money from you but has not given you the Recharge coupon of Rs. 1000. Through this coupon we pay the installation charges to the company.

I had purchased connection on 6th April, 07. The shopkeeper gave me the STB + Recharge coupon of Rs. 1000. I paid him Rs. 3999. When we recharge by this coupon immediately after installation, the company deducts the installation charges from our A/c. This is the method of paying the installation charges to the company.

You can do one thing : Meet the shopkeeper & tell him to give you the recharge coupon of Rs. 1000, which he has not given you. Tell him that if he doesn't give it, then I will have to sue in the consumer's court.

Hope your problem is solved.

Regards.

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12:00 am EDT
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Tata Sky - poor service!

As mentioned in the earlier complaints TATASKY is very lethargic in including channels. Since they are very strict in disconnecting the service if the period is over, then they need to show the same kind of urgency in providing the channels also. I believe that they are cheating all the public in terms of giving commitment. The worst part is that the...

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12:00 am EDT
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Tata Sky - faults & problems

After a lot of Salesmanship & persuasions from your Marketing guys, I finally decided to invest in 3 Tata Sky Connections. That time your staff told me that my life would change after that. We then bought the 3 Connections & our Lives turned to WORSE after that due to several Faults & Problems in your systems. First of all let me tell you what I wa...

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Tata Sky - no available channels!

Being the Customers of the new Tata Sky we were very proud. While there is no complaint against video and audio quality of tatasky, we still have something serious to complain about Tata Sky. At the time of the connection they have promised to provide all Star channels as well as Zee Channels. We have been subscribing to Jumbo Super Saver Pack of Rs. 300...

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12:00 am EDT
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Tata Sky - disconnection of channels

Tata Sky has reduced the no. of channels provided during the time of installation. Specially Zee Classics. Etc, Z premier and other entertainment channels. As a customer it is our right to reduce the monthly subscription if all channels provided at the time of time of installation are not given.

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12:00 am EDT

Tata Sky very very poor customer service!

I have shifted my residence and I sent a fax three days back to tata sky requesting for reinstallation of dish at my new residence. But till now no one has turned up, they even not bothered to call me at least. I have called their ### call center thrice, they keep on telling "you will get a call from Bangalore office to fix up an appointment". But nothing happened so far. I have never seen this kind of ridiculous customer care. This is really bull s**t.

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Krupa Ravindran
, US
Jun 09, 2016 8:05 am EDT

I HAD TAKEN A MULTI CONNECTION SET UP, TATA SKY SENT SOME TECHNICIAN HOME, THIS PERSON INTALLED 2 HD BOXES AND TOOK RS6240 FROM US, BUT HE ACTIVATED ONLY 1 BOX.
wHENEVER I CALL THE SUPPORT THEY SAY THE OTHER BOX IS IN PENDING STATUS, THEY DONT HAVE THE DETAILS OF THE TECHNICIAN WHOM THEY SENT WHOM.
The technician has ran away with my money.
The worst customer care support from tata sky and sending fraud technicians home.
No ethics on how to behave with the customer

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Manju Kumari Kashyap
, IN
Jun 03, 2016 8:37 am EDT

Most humbly and Respectfully, I wish to inform
you that on my Tata sky
subscriber id [protected]. I am frequently facing Picture frizzing
problem, poor/dull picture quality, indicator issue in set top box,
low signal and strength quality also from more that 50 days and from
20 June, 2014 facing screen blue issue and still persisting. I am
unable to watch television from 20 June, 2014. Few Tata sky work order
number is - DS0DQ99, DETOPB3, DLSIOLW, and DMLPE6N.

On the other hand I also want to draw your kind attention towards Tata
sky Installer Behavior and service center manager behavior with me. On
22 Jan, 2013 Tata sky service center manager behaved very cheaply and
giving me threatening at that time in bad manners. On 1st Feb, 2014
Tata sky disconnected my connection without any notification for 2-3 days.
On 26 Feb, 2014 your installer named Ganesh Baraik behaved rudely and
says abusive language to me. On dated 11 June, 2014 Tata sky installer
named Gauri Shankar told me that we simply rectified your issue but you
have informed higher authority of Tata sky. On 1st Feb, 2014 Tata sky
disconnected my connection without any notification for 3 days. Regarding
all these issue I have also informed timely to Tata sky service In-charge
named (Mr.Janardan) in Ranch, Jharkhand but no improvement and as it is
still persist.

On 19 June, 2014 I got a call at Tata sky end from [protected] and
told me that we will charge Rs.150 for visit and your set box will not
covered warranty but sir my Tata sky connection is in annual service
commitment and on Tata sky official site very clearly mentioned that
set top box will cover in ASC and no visit charges also. This is
clearly showing that Tata sky is not following his policy and making
full to public.

These all clearly showing that how Tata sky services is extremely
cheap and worst. Field executive officer of Tata sky behavior is worst
whose name is mentioned above.

Therefore, I kindly request you to take extremely against M/s Tata Sky
Ltd. and provide me compensation of Rs.1500 for all such activates,
Mental Harassment which happened with me and refund of whole Tata sky
connection including subscription. For this I will be highly great
full to you from bottom of my Heart.

Thank You.

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Abhijeet Thorat
, IN
Jun 03, 2016 8:30 am EDT

My Subscriber Id no is - [protected]. I have made repetitive installation requests however there is one standard scripted reply stating that there is a local cable operator issue and the installation will be done in 8 days. This is a standard reply I am getting for last month for the Subscription taken in month of September. Unfortunately whenever you call TATA Sky Customer Service desk the call automatically gets disconnected with 5 minutes stating "Maximum Call Duration reached". I have spoken to almost all Supervisors but none of them have been able to provide any support. Need help.

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gracy kannan
, IN
Dec 06, 2015 11:05 am EST

I want to add telugu pack but first i want to register my phone numbther:[protected].with tatasky i call to custumer care but they dint give response to my quation the service was very very very bad.

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fazalali
, IN
Feb 15, 2016 8:27 am EST

Bad service, Please dont go it, i paid money online thursday and its monday am still waiting for installation, they charge for their calls and i have lost more than Rs 400 for calling them, their response is bad

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Vinod Kumar Goel
,
Sep 09, 2007 12:00 am EDT

We purchased 1+2 connection in mid July'07. It is not yet 6 weeks and one remote needed replacement, one set top box has gone bonkers for which tatas insist upon Rs. 300/- as service charge. Two other remotes behave whimsical, two other set top boxes often hang, their service team behaves like Hitler and We feel cheated.

Beware!

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Vivek Hanchate
, US
Mar 14, 2016 11:00 am EDT

New Tata sky comedy channel no 102 is bull ###, who is running this channel total waste of time watching this channel, I actually added it assuming it may be gud but no use not proper characters, programs comedy scenes are totally waste so irritating .. Please stop this channel and maintain your reputation Tata sky was better before. STOP 102 channel or else improve it .

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Girish Bhalla
, IN
Feb 16, 2016 6:21 am EST

I also have a Tata Sky connection for my TV, and I have connected the chassis of the TV set top box to the mains earthing through a 500mA glass fuse in it, s fuse holder and I do not have any problem with the TV reception. You can try this at home or better by telling an electrician to do it. Rest I reccomend the Tata Sky group to put a 47-100pf(250volts) ceramic capacitor from the signal ground to chassis ground(mains earth), the ceramic capacitor passes all the RF noise and leakage currents to the ground. Girish Bhalla, New Delhi, India.

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Rajeev Muraleedharan
,
Sep 27, 2007 12:00 am EDT

I took a Tata sky pack last month, for my second recharging the toll free number was engaged always, the rest all numbers are not toll free and its so funny thing is that the IVR have lot of other things to tell u b4 it reaches the recharging option and if u r lucky u may get a chance to enter ur big prepaid secret number, most probably u have to wait there...

In short my experience last month was I had to call four times(each time waiting for n number of mints) spending 100 rs in my mobile to recharge a 300 rupee prepaid card... I was fed up of this... and I took a local cable connection.. From next month most probably I will use the dish to dry cloths in my terrace :). Expensive dryer, think once more before taking any of TATA services... Most of them are use for a month and throw away...

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ijupu73
, US
Apr 06, 2015 7:02 am EDT
Verified customer This comment was posted by a verified customer. Learn more

No Kannada channels are coming since 5 days, even after calling continuously and complaining no action is taken for the subscriber id : [protected]

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Tata Sky - defective service

Service not available since 15th February 2007. Repeated complaints (spending hundreds of Rupees on STD calls) to their call centre has yielded no results. 6 emails sent to them have gone unanswered. What a poor service!

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