The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Tata Photon Whiz / Connection problem; the remote computer does not respond

1 India Review updated:

18-11-2012
I'd been using Tata Photon Whiz for the past four months. It's disappointing to say that it frequently shows the connection problem as '18-11-2012
I'd been using Tata Photon Whiz for the past four months. It's disappointing to say that it frequently shows the connection problem as 'The Remote Computer Does not Respond' even when there is full signal. It was recharged on 02-11-2012 with Rs. 199 for 30 days(unlimited usage).
Assist me Please.
Modem Details
SR. No. : C17670000100249
MDN : [protected]
Contact Address
Bibin Benny
[protected]
jeythadam@gmail.com

Sort by: UpDate | Rating

Comments

  • Kr
      17th of Sep, 2009
    0 Votes
    TATA Photon Whiz - Remote server Not Responding
    College
    India

    Hi friends i am using Tata Photon whiz... from last three days it is giving server not responding messege and it is not connecting to the net.. what i have to do.. please provide me information

  • Hi
      6th of Aug, 2010
    0 Votes
    TATA Photon Whiz - Your Mobile Has been Awarded
    India

    Dear sir,
    i have recieved the following message on 30/07/2010 that-"your mobile number awarded for 1, 000, 000.00 p. in 2010 yahoo/msn award. For more info contact Dr.Chris.
    Emai:a_winamsn@hotmail.com
    sir if it is true please send the details to my email id or my phone number other wise call me .
    Mobile no.-9214336854
    id-hilalchoudhary@ymail.com
    Alam Choudhary

  • Ra
      7th of Aug, 2010
    0 Votes

    PLZ sent my claim.
    other wise i will take action on u.
    my contact no. 9983003339
    pawan tanwar, rajasthan.
    India,
    soni_rajbkn@yahoo.com

  • Ta
      20th of Nov, 2012
    0 Votes

    Hi Bibin,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO

  • Bi
      30th of Nov, 2012
    0 Votes

    the problem is not yet solved!
    i'm using the modem in jharkhand. kindly publish/send me the recharge, validity and related things applicable in jharkhand.
    its first recharge was on 12th july 2012.
    i've recharging it with rs.199 per month.
    it stopped working on 12th november 2012.
    now the balance is rs 87

    PLEASE GIVE ME SOME VALID INFORMATION

  • Ta
      3rd of Dec, 2012
    0 Votes

    Dear Customer,

    We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

    Should you require any further assistance please mail us at social@tatadocomomarketing.com

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  • Ka
      5th of Aug, 2013
    0 Votes

    I have tata photon plus having only sinal of whiz at mg office, but not conneting. Showing only "remote computer not responding". please help

  • Ta
      12th of Aug, 2013
    0 Votes

    Dear Customer,

    Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  • So
      11th of Jun, 2014
    0 Votes

    my photon plus device shows " the remote computer did not respond".

    i have already tried the AT+CRM=1 thing. still doesnt work. i need a solution to this vry urgently. the device number is 9231061158. my contact number would be 9051391456 alternatively 9801179231. email id : serene.soumi@gmail.com

    kindly get back to me at the earliest. thank you.

  • Sh
      14th of Jun, 2014
    0 Votes

    Hello, I also need the solution very badly. Can any one help.

  • Ae
      19th of Jul, 2014
    0 Votes

    I bought Photon plus 10 GB prepaid device 3 days ago, it is activated but still not connecting, when i connect it says, 'The remote computer did not respond.' So what's the problem??

    Photon docomo number (cdma) : 9242618607
    alternate number : 7204801832 at the time of registration,
    region : bengaluru, karnataka

    the customer care number doesn't take these numbers, when i called 1800 266 0000. the intelligent representative told me its not their department (and the no is listed in the application)

Post your comment