Tata Photon+ / Tata photon+ fooling customers
I have bought a tata photin+ connection 2 months ago. I was promised a speed of upto 3.1mbps, which i never got.
I do not get even 100 kbps speed. I complained about this as many as 12 times but every time the engineer comes & says there is a network issue in your area & next month a next week a new tower is coming up for my area.
Since the last 15 days or so im not able to use the photon+ connection at all. It takes me 8 - 10 tries to login into the google homepage. I have sent as many as 3 mails to the customer support & to the nodal officer but in vain..
When contacted the helpline the people are rude, untrained & unprofessional. Some how i got the contact # of the nodal officer (No) but im not able to get in touch with the no everytime i call up the # an unprofessional person answers the call & says the no is busy in the meeting. Yesterday i tried calling every half an hour but each time the reply was the no is busy in a meeting
Is this the way tata functions?? It is actually a shame that such unprofessional people are working for indias most reliable brand the tata.
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