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tata manza / NON RECIEPT OF BONUS AND ACCESSORIES

1 India Review updated:

I “DEEPAK JINDAL” SONS OF “KRISHAN CHAND JINDAL” FROM BARNALA HAVE PURCHASED A TATA MANZA CAR FROM YOUR SHOWROOM ON 16.09.10 THROUGH AMRITPAUL EXECUTIVE.
AT THE TIME OF DEALING HE ASSURES US TO GIVE THE FOLLOWING.
1. 10000/- CASH DISCOUNT
2. ACCESSORIES (MUD FLAP, SEAT COVERS, FLOOR MATS)
3. EXCHANGE BONUS 15000/-
4. COORPORATE BONUS 6000/- TO 15000/-


BUT WHEN WE TAKE THE DELIVERY OF CAR, YOUR EXECUTIVE DIDN’T GIVE US ANY RESPONSE AFTER THE DELIVERY OF CAR.
WHEN WE DEMANDED THE BILLS OF CAR, YOUR PATIALA SHOWROOM’S EXECUTIVE TOLD US TO DEPOSIT 1300/- MORE INSTEAD OF RETURNING 700/- RS TO US.
AT THAT TIME, WE CALL TO YOU, AND YOU HELP US AND GIVE US BILLS AND SERVICE BOOK OF THE CAR.

AFTER DISCUSSION WITH MR. BHUPINDER SHARMA JI, THEY TOLD THAT THEY ARE HELPLESS IN THE CASE OF SEAT COVERS. I WONDERED HOW A COMPANY CAN CHEAT WITH THEIR VALUEABLE CUSTOMERS AND REFUSE TO GIVE THE FACILITIES THAT PROMISED AT THE TIME OF DELIVERY.
NOW I HAVE CALL MR. BHUPINDER SHARMA JI FOR MANY TIMES FOR THE ENQUIRY OF EXCHANGE BONUS AND COORPORATE BONUS AND I SHOCKED WHEN SOMEBODY “NITIN” PICK THE PHONE AND TOLD THAT THEY HAVE DELIVER THE CAR FROM THEIR DEALER SHOWROOM AND THESE BONUS ARE NOT APPLICAPABLE ON THESE CASES. NOW PLEASE TELL ME THAT, IS THIS CUSTOMERS PROBLEM THAT FROM WHERE YOU HAVE SOURCE THE CAR, AND IS IT JUSTIFIED THAT THESE FACILITIES ARE NOT FOR SUCH TYPE OF CASES.

NOW, AFTER THE HARRASHMENT OF TWO MONTHS, AND MENTEL DEPRESSION GIVEN FROM YOUR SIDE, I REQUEST TO YOU AGAIN PLEASE SOLVE MY PROBLEM WITH NO DELAY. OTHERWISE WE ARE COMPELLED BY YOU TO TAKE NECCESSARY ACTION FOR OUR RIGHTS.

PLEASE REPLY ME IN 48 HOURS, WE WILL WAIT FOR 48 HOURS ONLY.

THANKS AND REGARDS,
DEEPAK JINDAL,
[protected]
BARNALA.

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Comments

  • Ra
      20th of Jul, 2011
    0 Votes
    tata manza - Extreme Poor service ever seen
    End User
    India

    I own a Tata Manza and service is really poor. I would like to file a complain against Him Motor Peera Garhi Branch New Delhi. They never ever attend and take there customer issue seriously. I have had this vehicle from past 2.5 years and never ever got satisfied with the service and never got the issues resolved which I faced with it.

    Poor Poor Poor Poor Poor Poor Poor Poor Poor extremely Poor Poor Poor Poor Poor Poor Poor Poor Poor Poor service.

    Please take a strict actions against them.

    Regards!

    Rajesh Chopra

    8860003289

    Vehicle Number: DL4CAL1297

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