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1.7 81 Reviews

Tata Consultancy Services Complaints Summary

14 Resolved
67 Unresolved
Our verdict: With Tata Consultancy Services's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Tata Consultancy Services reviews & complaints 81

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12:33 pm EDT

Tata Consultancy Services AIRTEL service

Mine is a prepaid one. Today was the last date of the validity.And, in addition to recharging, i wanted to change the plan to lower down my STD call rates.Called Customer care in mumbai, Kiran Thok from Airtel gave the following information :
Recharge Plan : 95/-
Talktime: 0.00
Validity: 30 days.
STD call : 1Re
Local call : 50p

I got a 95/- recharge immediately.
Now, it's after 12 and my phone is not working. I call Airtel again n the other agent told me that in 95 plan, VALIDITY is also 0 days.

Now, i was expecting an official call from US at 11:45( the reason for which i got it recharged).

May i know what's happening in Airtel. Rn't the agents working there provided enough training? Why r they being paid for. His 1 mistake has landed me in so much of trouble. Who's gonna answer that and pay for the damage. I want an answer and that agent, Kiran Thok, out of AIRTEL, so that other ppl dnt get this.

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Sheetal chaudhary
, IN
Nov 19, 2018 8:22 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I have registered myself on 25 oct ... but till now i did not receive my hall ticket . On 13 nov exam will be held on . This is happening 2nd time with me. Plz tell me what is goning wrong with my application form.My reference id is CT20182590292
Thank you

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Contact Tata Consultancy Services customer service

Phone numbers

+91 226 656 8484 +91 226 778 9595 More phone numbers

Website

www.tcs.com

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