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TATA AIG SPICE JET JOING RACKET?
I bought 3 spice jet tickets on the net Bangalore delhi bangalore.
At the time of purchase I was offered what I thought was a very useful domestic travel insurance covering much dreaded oft occurring events of travel on these budget airlines like ,Trip Interruption,Trip Cancellation,Baggage Loss-Checked,Flight Delay,Common Carrier Delay,etc(http://www.spicejet.com/tata_aig_productdescription.asp) in collaboration (collusion?) with TATA AIG .
Spice did not transport us as scheduled on Bangalore to Delhi for their own operational reasons.
The best they gave us was "Credit" refund for that and a credit shell for the return journey, though they had received the entire amount as cash. I tried recovering the amounts confident ( totally misplaced as it turns out to be) that the Great name and reputation TATA AIG
would refund the amounts under Trip Interruption,Trip Cancellation. Since September through umpteen emails to all levels at both spice and Tata.
Now come the worms out of the internet woods- as exclusions in the 27 page 190 kb policy wordings which no one checks when the product description is so attractive-.
The email link to domestic travel insurance at Tata has demised, You guessed right, they have not paid. Worse odds than Las vegas roulette tables.
No one would have bought this touched the policy with a barge pole but for the TATA name in the policy.
BEWARE even the great TATA reputation is no guarantee of fair play or justice.
We Indians are deeply Sorry that even youTATAs had to eventually succumb to these little rackets to make little money-?Rs.385/-to be exact and sacrifice your reputation?
Cheating customers for refund
I had to cancel a ticket with Spice jet which resulted in Rs 10000 sitting in the account with Spicejet. When I tried to book another ticket using this amount, they asked me for Rs 2400 more than the fare available online for the same ticket saying that thats the way their system works! I was told that I could only use my refund amount by booking over the...
Read full review of SpiceJet and 5 commentsSpicejet will sell odomos in flights
Surprise! Surprise! Spicejet is planning to expand their inflight service by selling odomos to passengers.
Do not beleive this! I have the first hand experience. Story goes like this:
On Apr 27, I used SG 529 Spicejet flight for my way to Bombay. I already agree with you that they are best in:
1. Messed up counters.
2. At the rate at which their system goes down.
3. Untrained and unprofessional ground staff
4. Consistently running delayed flights no matter where you are boarding from.
As this was not enough and they added one more achievement to their name - Unhygenic, untidy and badly smelling cabins, which have now become apt for breeding of mosquitoes.
When I boarded the above mentioned flight the first thing that literally cought my eye (made a physical contact with my eyeball) was this maleria mosquito Anopheles gambiae. I was shocked to see it there but I did not know then that there were surprises for me in store. As I moved further inside the flight more and more mosquitoes could easily be seen and also I could see a live example of how untrained their inflight crew are. The cabin was smelling bad as if the flight has just returned from Kandhar (The IA IC 814 story, remember). It was like sailing over nallah in a boat with that smell and those mosquitoes sharing the flight. I just wanted to immediately return out of that flight but could not help as I had to reach Bombay urgently. When I complained about this to stewardess she said she could not do anything.
So, what do you think, what will be Spicejets strategy when they have resident mosquitoes in their flights?
I think the kind of consideration they have been showing for their customers they will definitely not leave customers in this discomfort. They will go ahead and strive to serve customers better. I bet. And, they will start *selling ODOMOS* in flights. Just see, I am sure they will sell odomos with just 25/- over and above MRP. Spicejet directly beleives in this philosophy: "customer is the king". And, indirectly believes in this philosophy: "Being a king, customer has money to spend. customer is flying with us, so customer is an idiot. just give them the opportunity to spend and they will spend".
Being a lowcost airlines should it be allowed to compromise on basic hygenic and comfort needs of customer? what do you think? For me there is only one answer to it.
There are other low cost airlines as well but this I have never seen with anyone.
In order to keep my expenses on travelling down I used low cost airlines for many a times, needless to say that I had used Spicejet earlier also on good number of occassions but I never had a good service from them and when I saw good reviews here on mouthshut about Spicejet, I was surprised.
I hope this review helps.
Spicejet is utter nonsense... Don't ever step into this flight.. they will wait for VIP ppl if they dint arrive on time(It will be a joke if VIP's on time).. They made us to wait for 1 hour in airport,that also after boarding,without switching on A.C.
Very bad flight to be true.
Not allowed to Board the flight
This was in the month of December, 2006 from Mumbai airport, we were at the airport 35 minutes before the flight Departure, however were not allowed to board the flight, saying that we are already late. Whereas, it was a business trip and we were supposed to attend an event on that particular night. After constant requests as well, we were not given any kind of compensation, credit note or any kind of help from Spicejet. Due to which we end up traveling by Jet Airways, which was of relief to us.
Not allowed to carry laptop bag as hand baggage weighing 5.5kg, I don't even have a single check-in luggage. When asked about permissible 7 kg as hand baggage, got a reply that we follow 5 kg rule at this particular airport.
Definitely not travelling in Spice Jet again neither recommending it to anyone.
I reached airport 50 mins before exact as I got stuck in traffic when I ask spicejet for check in they ask for money if want to go by supervisor. It was from Bangalore.
Dear Sir,
I navneet kr bharti. i am the customer of ur bank last 3 year. i am using ur credit card since 2005. recently i got ur facility of plock account. on saturday dated Nov 24/07 i went ur vasant vihar atm machine i used my debit card. but machine was not working so my debit card stuck on your machine that day. i recieved my debit card on Nov 26/07 from vasant vihar branch. but after that i recieved my debit card my debit card is not working and it 's showing faulty card. i have tried so many time to custome care number but all the contact no is not working.
So request you to please solve this issue as soon as possible.
Regards
Navneet Kr Bharti
[protected]
My Father In Law was booked on a Spice Jet flight from Coimbatore to Hydrabad, and he was not allowed to board as there was a mistake in his Name, but all the contact details were perfect. Inspite of his request to an arrogant station manager that he would give his ID proof and a letter that there was a small name typo error while booking and he is the passenger travelling, the station manager used abusive language and asked him to get out of the Airport. We have filed a complaint with the airport Director and shall take it seriously to the media in view to teach a lesson to such customer unfreindly airlines.
Spicejet is very bad aircraft I ever seen. The people inside doesn't have manners and uncultured. You have to take care about your belongings before stepping into this stupid aircraft. You may miss your valuable things without any clue. Even if you complained against it they just say they couldn't find whatever missed from your bag. They have kept pickpocketers as a luggage room boys. I think they don't give proper salary for their boys,so boys will steal the things from passengers bag to survive. I just feel pity on their security arrangements in luggage room.
I had very bad experience with this aircraft.
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SpiceJet address319, Udyog Vihar, Phase IV, Gurgaon, Haryana, 122016, India
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Tata is the biggest con company in India, It makes quick money from their own brethren, offering substandard products and services.
Tell me one product or service that they are good for...
Tata Indica? Indigo? Titan watches? Tata Indicom? Nano?.
They also make substandard steel, the only thing they are good at making.
Do not waste your precious liquid by even pissing on them.