Targus Manufacturing Company reviews & complaints
The good, the bad, and the ugly - discover what customers are saying about Targus Manufacturing Company
Welcome to our customer reviews and complaints page for Targus Manufacturing Company. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Targus Manufacturing Company.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Targus Manufacturing Company's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Targus Manufacturing Company, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
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Refuse to cover shipping costs for defective merchandise
Do not buy anything from Targus. I bought a new universal laptop power adapter and it arrived defective. Not even two weeks after receiving, I contacted them. They will gladly replace it AFTER I ship it back to them. I paid less than 9 dollars with shipping for this adapter. It will cost me over 9 dollars to ship it to them. They refuse to prepay the shipping. I am responsible for paying more than double the price what I paid for this item in order to receive one that actually works. That should be illegal. Targus are crooks. The reason I am so mad is that they sold these at rock bottom prices knowing they were defective, but also knowing that it would cost the buyer more than it is worth to get it fixed. That is how they STOLE my money. Can I sue them?
Refused tp pick up shipping cost for a defective manufactured media storage case
I had to return a storage case which had a factory defect by placing the second half of the sleeves upside down. Spoke with Targus and they wanted me to send it back. I asked for a return label and was informed they couldn't authorize it. Asked for a supervisor and was informed that they will escalate the matter and will receive an email as a respond. The email denied the return shipping and I had to pay $9+ to send it. contact person was Kathleen O'Connellyfrom Targus Customer Support.
The complaint has been investigated and resolved to the customer’s satisfaction.
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