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Target / fraudulent return prices

1 7200 Valley Creek PlazaWoodbury, MN, United States Review updated:
Contact information:
Phone: 651-735-7083

My daughter received a gift (dress) from Target and it was too big for her. We went to Target in Woodbury, MN to asked Customer Service if we could do an even exchange for a smaller size but the associate named Dan and his supervisor named Kristen said they were only going to give us the sale price for the dress even though the dress is not on sale. Basically, Target is automatically reducing the full price on your return item without a receipt making your store credit less than the item was purchase for by the gift giver. I understand they have a two times a year policy on items without a receipt but stealing from consumers this way is not right.

After this incident and many others where I have lost my receipt and tried to return the product, I will definitely try not to shop at Target and take my business elsewhere. That includes tell everyone I know (family, friends, and co-workers) not to buy things at Target.

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Comments

  • Wo
      21st of Jun, 2008
    0 Votes

    My daughter received a gift (dress) from Target and it was too big for her. We went to Target in Woodbury, MN to asked Customer Service if we could do an even exchange for a smaller size but the associate named Dan and his supervisor named Kristen said they were only going to give us the sale price for the dress even though the dress is not on sale. Basically, Target is automatically reducing the full price on your return item without a receipt making your store credit less than the item was purchase for by the gift giver. I understand they have a two times a year policy on items without a receipt but stealing from consumers this way is not right.

    After this incident and many others where I have lost my receipt and tried to return the product, I will definitely try not to shop at Target and take my business elsewhere. That includes tell everyone I know (family, friends, and co-workers) not to buy things at Target.

  • Ro
      2nd of Jul, 2008
    0 Votes

    Now, how does Target know how much your "friend" paid for the item, without a proof of purchase, ie:gift receipt?? Maybe your friend bought it on sale. (And, if the dress was too big, and you knew that you would need to exchange it, why didn't you ask the gift giver for a receipt so you could exchange it for the correct size?) They are not cheating you, it is everyone who has cheated them without receipts over the years, that they have to protect their company by only offering the lowest selling price within the last 90days for items with no proof of purchse. On another note, Target does offer receipt lookups, as a service, not a guarantee, for items purchased on credit, debit, giftcards and checks within the last 90 days. Anything could break, so hang on to all of your receipts, cause even manufacturer warranties require a proof of purchase.

  • St
      20th of Nov, 2008
    0 Votes

    This is the deal, without a receipt, the store doesn't know how much you paid for the item. You could've paid $5 for all they know. So, you get the last sale price or the last markdown on the item. If you get less than what you paid for, well, that'll teach you to save your damn receipt next time.
    People would save themselves (and others) a lot of time and aggravation if they were smart enough and saved their receipts. I mean, it's YOUR purchase, YOUR merchandise, YOUR responsibility...

  • I0
      13th of Aug, 2009
    0 Votes

    Hahahaha, how many times must you lose your reciept before you learn to keep track of it?

  • I0
      14th of Aug, 2009
    0 Votes

    She clearly said the dress was NOT on sale when she took it back. They did cheat her. They cheat everybody. Don't try to not shop there, just don't. Don't go in. Go to Wal-Mart. They take everything back, AND they're more successful than target. Wal-Mart owns half the world now. Target sucks. You angry, warped Target employees should get your therapy elsewhere. Quit harassing hard working people who want to be treated fairly and respectfully.

  • Er
      23rd of May, 2011
    0 Votes

    When employees at retail stores scan an item for return without a receipt the sale price from the last 90 days automatically comes up. There is no way they can change it. Like the other commenter said, if it was that big of a problem couldn't you get the sales slip from the gift giver? Retail employees are underpaid and treated badly by corporate and customers who have unrealistic demands. Everyone should be required to work a year of retail of they want to shop, just so they know what we go through.

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