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Target Corporation / rufusal of refund/rude manager

Plum Drive, Urbandale, IA, United States Review updated:
Contact information:
Phone: 515-270-6556

Home scale purchased two days ago on debt card. Tried to return, with receipt, and they offered me store credit. I demanded cash because after this experience I would never shop there again. Christian Owen, ETL-Guest experience kicked me out of the store for demanding my money back. I have since contacted Target as well as the BBB and awaiting results. BEWARE OF TARGET.

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Comments

  • Ma
      5th of Apr, 2012

    They should have credited your debit card, then you would have to wait for your bank to process the credit, usually about a week LOL. you paid with a card, why in the world would they give you cash back?

    -1 Votes
  • Co
      5th of Apr, 2012

    the target return policy states
    "Store refunds will be issued in the same form of payment originally used for purchase:
    Credit Card Purchases: refund will be credited to the original credit card.
    Target GiftCard Purchases: refund will be issued in the form of a Target GiftCard.
    Gift Recipients: refund will be issued in the form of a Target GiftCard (in-store returns) or eGiftCard (online returns).
    Check Purchases: refund will be issued in the form of a Target GiftCard up to 10 days after original purchase or as cash back."
    if you had however demanded back on your debit card and thats what you mean to say then you have a perfectly good case. unfortunately, even if you meant that and said cash at the store, then they had every right to deny you service according to above policy that can be read in full detail here http://www.target.com/HelpContent?help=/sites/html/TargetOnline/help/returns_and_refunds/targets_return_policy/targets_return_policy.html i hope this problem is resolved.

    -1 Votes
  • Co
      5th of Apr, 2012

    ^ i showed proof to the claims and was hoping to make it clearer to the complaintee as none of you DID show proof. you also called him a douche because of what might be him calling returning money to a debit card returning in cash. so i dont think this poster would listen to what you or any other of the rude comments on here say after already going through this frustration.

    -2 Votes
  • Co
      5th of Apr, 2012

    well I'm not saying weather or not he deserved to be thrown out of the store or weather he threw a tantrum I'm just saying that he is obviously in a frustrated state enough (after being thrown out a store you have to be) and probably wont read comments he considers "rude" but i want to let him understand simply because i think everyone deserves an educated second chance.

    +1 Votes
  • Co
      5th of Apr, 2012

    i...didn't... say my opinion was worth anything i was just saying why i said what i said. why is everyone trying to make an argument over this all i did was try to give the guy sourced facts? is it because i sound like im defending him? because I'm just trying to put myself in his state of mind and tell what i think he will or wont read. i mean yeah, the second chance thing is defending him but that's not really exclusive. but there is always the chance I'm only interpreting these comments as trying to start an argument and really they are just giving criticisms.

    +1 Votes
  • Co
      5th of Apr, 2012

    well i am kinda a [censored] i wont lie i am dumb as a doorknob and yeah i guess that was whining. i mean, i didnt think it took a mind reader to see someone would be frustrated and to know firsthand what blind fury is like but im obviously getting no where. oh also Tasha4 i have no idea who your last comment is to but im gonna assume its me. i actually wasnt talking to you i thought your comments were just fine and kinda funny.

    0 Votes
  • Th
      6th of Apr, 2012

    You have to be a real tool to get thrown out of a retail store. Your parents must be proud.

    0 Votes
  • Us
      6th of Apr, 2012

    IronMuffin you ###. How about talking that ### to somebody's face instead behind the security of a computer? I am tired of people like you that are so big and bad inside your car or at your computer, but you ### your pants if somebody calls you out in real life. That's why you send people to war in your place, because you're a scared little ###. Man-up or shut your ### mouth.

    -3 Votes
  • Ma
      6th of Apr, 2012

    I always get a kick out of people commenting about others only being tough on the computer, and then talking tough on the computer. The irony always makes me laugh. Of course, in this case, corey's response was very weak. Corey, you seem like the type who only calls out people who are in their car, already driving away and then saying something like "yeah you better keep driving." even though they were completely ignoring you.

    -1 Votes
  • Us
      7th of Apr, 2012

    When you are walking down the street in 120 degree heat, blink your eyes and awaken to being drug across the road, freezing cold, with the the taste of blood, total loss of hearing, the side of your face numb, the smell of gunpowder, panicking because you lost your weapon, and wondering if that boot laying in the road with the splintered bone hanging out the top is your own or not, then can we talk about temper tantrums. Funny thing is none of you had a problem with viscous attitudes when we were dealing out justice in sandland. And just so you know, you can't just snap your fingers and become the same person after war. In addition: I am not the one who initiated the calling of names to ANYBODY. My original post briefly detailed a customer service failure at Target, that is all. And on that note: it was indeed Target's mistake. Apparently the bar code between the product and the receipt was incorrect. All it took was for the cashier to MANUALLY key in the code. Whatever happened to the customer is always right?

    -3 Votes
  • Ma
      7th of Apr, 2012

    There was nothing at all in your original post about bar codes not matching, or that being the reason you couldn't get a refund in cash when you made the purchase with a debit card.

    0 Votes

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