Target reviews and complaints 805
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wrong amount of payment processed
I made an on line purchase. I had a giftard and debit card to use. I entered the giftcard info and then debit. All of the money was taken off of my debit card. I called a representative to correct the transaction. He canceled the previous sale and re-entered it correctly taking it off of my giftcard first and remaining off of my debit. I checked my bank account and he still did not use the giftcard! Made me angry because he was adamant that the prob was fixed. The new rep said you can just use the giftcard on line or in the store but that wasnt the point. I was using the card for that transaction!
online purchase [protected]
Purchased the item on 11/23/17 received a email stated i will get two package. one will be on 11/28/17 and the second with be on 11/29. i got my first one on time but did not received the second package on 11/29. the customer service line was extreme busy and could not get hold of anybody in the chat room. i finally got hold of someone on the customer services line. I was not happy that i will get my second package till the end of the week. i did not get any email or any form notification about items will be late. horrible customer services.
customer service return/exchange xbox one kinect
I'm complaining about employees at a target branch and the horrible customer service given concerning an exchange. I recently purchased Xbox one Kinect from my local target however upon opening and trying to connect the Kinect, I realize the Kinect that was supposedly Xbox one model was actually a 360 model. So, I head out to target branch in Paramus, NJ. ( I was at a mall in Paramus with a target) I was told I would have to go to the specific store I bought the item. Okay, fair enough. I get to the branch I bought the product and go to guest service. I explained to the associate what I have in hand and requested an exchange. I wasn't requesting a refund, I simply want the product I paid for. I have Xbox one x and the 360 Kinect is useless to me. Long story short, the store turned me away and refused to give me an exchange. Nothing at all, no credit, no refund. An associate named Angel was the person I was speaking to. They claimed they looked up security cameras and record of product. They claimed they know the product was sealed and that it was not a return and resold item. I was pretty much being accused of being fraudulent . I asked for a manager and waited for 25 minutes without any manager coming to help resolve the matter in hand. Angel called for security instead. Poor customer service. Terrible! I was told I need to call Xbox and get and exchange from them. I didn't buy the product at a Microsoft or Xbox store, I bought it from target. They should at least give the customer the courtesy of helping get the product I paid them for but all I got was, well we can't do anything about it. Its xbox's Fault.
Did you change ownership of your account? Your original complaint was fairly grammatically correct, but your comments have devolved into a lot of slang and poor grammar.
if the people commenting can’t understand my complaint which is fairly grammatically correct according to u, they don’t deserve a grammatically correct and intellectual response
You obviously had a change of ownership. The first book you wrote was decent: you had correct syntax, the grammar was fair. OMFG, it's a completely different story when you got into the comments section. Either you hit your head, or you changed ownership of the account.
Another grammar police! Welcome
That doesn't even make sense. You need to go somewhere .
Grammar police with no sense of humor
Where is this somewhere?
I’m the one with no sense? Who keeps coming back to this thread to comment? Give it up, all ur comments from the get go were pointless.
You did *technically* get what you paid for. You didn't get what you needed, per se. You did pay for a 360 Kinect and that's what you got. For high price items like that, you should always quadruple check that it's the right item before purchasing AND opening it. Target won't return open electronics as the website and/or receipt states.
I paid for an Xbox one kinect. Inside the box is a 360 model. So how am I getting what I paid for? The 360 model is of no use to me since I have the newest Xbox model.
Buy at your own risk when it comes to target pretty much. No way for a consumer to know what’s inside the box without opening the product
If you read my complaint all the way through... I did go to the store I bought the item from. I initially tried to get an exchange from a different location (didn’t think this was an issue)
I got a better treatment from the first location I went to versus the target I bought it from. It’s obvious the box I got was a returned item. Pretty slim chance the manufacturer would end up packaging an old, scratched up 360 in a new Xbox one, I think. What a way to rip off a customer
When did I deny that I went to another store? If you read my complaint thoroughly I clearly stated that after the first target location I went to told me to go to the target I bought it from, I did exactly what they advised me to do
Read twice and maybe thrice in your case before you make a comment
I wouldn’t refer u to reread my complaint then if dats not what I said first. Wat u think Honestly has no bearing as to whether I get my issue with target resolved. Ur free to pass judgement but make sure u got the specifics right. The intent of my complaint is to share my experience and warn other consumers. It’s one thing for employees to uphold their company’s policies but to be rude and disrespectful to their customers, Oh dats a hell no.
Oh, it’s childish to want what’s rightfully mine?! I paid my hard earned money for a product and I can’t have it. What world u living in?
Ooh... I’m sorry! Didn’t know I’m suppose to impress people with my slang around here.
Maybe u should suggest to target to make dat as an official part of their wonderful policy. Deny returns to people with ridiculous slang
Right... I knew it was going to be pointless responding to someone who didn’t get wat my complaint was about in the first place but I just had to say something when you implied had I just gone to the same target location I would’ve gotten my exchange. But since you know better, ok...
You may want to try calling Target's corporate office for assistance.
Did dat too. They are of no help
If I understand the complaint correctly, they probably think you are the one who made the switch in order to scam them. Unfortunately they have to assume that the employees that accepted the return originally and made the sale to you did their jobs correctly. Most likely that is not visible on any videotape.
Yes exactly. Like I said in my complaint, I was pretty much accused of being fraudulent. Xbox one x is the newest system and the system alone costs $500. So I’m going to spend close to $1000 and try to scam them for a kinect?
cafe
Saw an incident at the Prince Georges Target in 3500 East-West Hwy #1200, Hyattsville, MD 20782 Hyattsville, MD at PG Mall today at the CAFE Stand at around 8:10 pm. While at Target, works walked back to the back room of the CAFE some couple of teenagers stole lots of food and Nothing was done about it. Works at target did not even realized food was missing from the Pizza hut stand or from any of the displays. I think there should be way more security and also they should have security cameras and security workers looking at these type of activities. That is why this target is very bad because this location permits those kinds of crime. Target will be losing a lot of money if this continues to happen. I think this location should be closed because stealing is happen more often then you think. See the security videos and see to it that these criminals will not do it again. These kids seem like they been stealing from target for a while because they know no security is doing nothing to stop them.
Unless you are an employee of this Target or have somehow been personally victimized by the theft issues, it really isn't any of your concern. At most what you can do is tell an employee if you see something happening while you are present. There are limitations when it comes to confronting thieves and the store may not have the financial resources to hire more security.
"These kids seem like they been stealing from target for a while"
I hope you personally have physical proof or evidence of this claim that you are making.
online ordering issue
11/27/2017- I went to order an amazon fire 8 32GB tablet in pink because it was such a great deal at 89.99 plus 15% off!The deal ended at 11:59pm I spent the evening trying to order it online and kept getting that it was unavailable within 100 miles.So I tried the blue case one and it said adding to cart...YAY!.. then, on the side, it popped up that it was out of stock. Today, 11/28/2017, they have them again... the gal I chatted with just said that they sell out quickly and get them in quickly is all. Was the online ordering working? Do you know if there will be deals after Christmas on them or is there any way to resolve the issue with the ordering online. I love shopping at target and get all my diapers there as well.
Thanks for any way you can help me.
Thanks!
bose soundlink color ii
Good morning. I paid full price for the product listed above yesterday at the Nicollet Mall Target store. When I opened the product, it was clear that it was purchased by someone else and then returned to the store, for whatever reason. Thus, a used product was being sold as if it was new. The speaker itself was dirty, and based on my use of the Bose Connect app, I could determine that it had been linked to two other idividuals iPhones. I was able to clean the product and clear out the other individuals bluetooth connections; the product seemingly works fine. However, I do not like the fact that I paid full price ($140.42) for a used product. Expect less. Pay more.
holiday spend 75 get 25 off
I came in to target b/c of your advertising of the deal on buying holiday items. Spend 75 and get 25 off. I had $82 worth of lights, wreath box and wrapping paper. When i got up to the register the discount didn't happen. Both the cashier and I were surprised. A manager came over and quite rudely explained that it is Wondershop items only. I had looked online and at a sign in the store. I was not under the impression from your marketing that was the case. The sign in the store said it did not include Google home items and a few other brands, food, candy, etc which said to me that it did include other brands. It wasn't until my unfortunate saga at the register that we realized my Philips brand Christmas lights didn't count. I was very upset. I found in some small print online that it said select Wondershop items only. Wow, this is really misleading advertising in multiple places. Not only did I walk away disappointed yesterday, I felt deceived. I have been a longtime Target customer and Redcard holder and will continue to be, but I would appreciate it if you were more careful in how you advertise your deals. I know Target is not about misleading customers. Please deeply consider this going forward. Thank you!
dented microwave
Bought a microwave and when we got home we learned it was dented, screws were missing, and the plastic button protector was peeled off! Someone must have returned and the [censor] put back on the shelf! Target wouldn't give me a discount or were of much help! 1hr20 min drive from my house! Not happy at all! Terrible . They gave me new one but still ...
xbox game
Target refused to honor the return policy set forth in Texas Law. Target company return policy violates Texas law by preventing opened console/computer games from being returned. Texas law states consumers have the right to return anything within 14 days. The packaging was deceptive by not clearly stating it was not a complete game and target would not return or exchange the item. Told me to sell it on e-bay. They need to honor the law and at least give me store credit.
I'd be interested in reading this 'law.' I'd appreciate if you could give me the reference.
essential vegetables
This is not my first issue with this brand. Trying to open them up with a can opener, both electric and manual cannot be done.
Poor product line.
You need to do something about the poor quality of your cans.
I also have pictures of what we had to do to open a can a yellow wax beans.
I will no longer purchase these products from Target
Sincerely,
Pat Maurer
2251 $t John's PL
Woodbury Minnesota 55129
security
I went shopping with my friends at target. The security guard named Jess decided to follow us around the store. As we approached the register she was stand at the exit door. Mind you she did not check anyone else receipt at the door. As soon as we approached the door she asked my friends and I for our receipts when she clearly saw all our items was paid for and all the paid items was bagged. I do not appreciate being targeted at the store. I feel highly disrespected.
service at the fitting room
The girl was rude and not friendly when my daughter asked a question she look to busy on her cell phone to talk to her and help her out with the clothes she had selected. The target name badge said her name is Vanessa i don't think that should be allowed if they can't focus on a paying customers needs the date is 11/11/2017 and i didn't see a manager around
gift card
Targeting® Black Friday - Buyer Beware!
Holiday Shoppers: If your considering purchasing a 'Gift Card' Stay away from Target... They continue to have Chronic Systemic Internal Security Issues... Your 'Gift Card' balance will 'disappear' and they will blame YOU... No Refunds
I got ripped-off for $500 last month, same M.O. as this link describes...
$115, 000 stolen from Target gift cards
http://www.mysanantonio.com/news/local/article/More-than-115-000-stolen-from-Target-gift-cards-12253689.php
red cards, shopping cart, customer service
First your red cards are faulty. I gave up trying to use mine, when it started denying my purchases I called customer service who insisted I moved and didn't give them my new address. I did NOT move but customer service argued with me and said I did. Now you went ahead and screwed up shopping cart and I cannot use it because you guys say I have a open account. Which I do NOT! SO NOW THAT YOU MESSED THAT ALL UP AND I CANNOT GET ON THE SITE I WILL GO AHEAD AND SHOP SOMEWHERE WHERE THEY KNOW WHAT THEY ARE DOING!
credit card
I have not been able to access my target account at all since April. My card was paid off in fact I made a double payment so I should have a credit.
Target will not remove fraud charges and each month they send me statements adding more charges which is creating huge sum of money due in fact they added different charges which made the card have a higher balance than it did when this fraud first startd back in April.
I have talked to so many people that claim they are "supervisors" but then they end up saying I have to talk to Julie-who was nasty to me, the one and only time she was available. I have called so many times and no one will do anything.
This headache has been going on since March and the hours and hours of time and I can't get anyone to help! I got 1 letter saying they removed the charges but then they added different charges that were removed in the beginning that were fraud and still leave me with charges I shouldn't have. I want as many people to know about targets red card so they don't live this 6month nightmare! I don't know what to do and everyone I talk to is so mean and says I have to pay.
shelf tag mistake, price listed off by $10
Today (10/28/17), I purchased a set of 400pc heavy duty rainbow Christmas lights. The shelf tag claimed these lights were $19.99. I made sure the lights were in the spot matching up to the shelf tag and made sure they were the same ones before choosing them. However, when I purchased them, they were read as $10 more that the shelf tag claimed, plus nearly $2 in tax, making them $31.80 instead of $19.99, plus tax, like I thought they would be.. This altered my purchase plans with having only $49 on hand. I ended up having to return some pencils I planned on purchasing, for I am a full-time illustrator. I apologize for any inconvenience this may cause, I would like to let you know of this tag mistake.
Thank you,
-Anonymous Customer
5 oz whoppers box
I purchased a box of Whoppers last week. After I'd opened it and eaten one, I noticed the expiration date had already passed - 7/2017. I'm upset that I wasted my money on this product. How could these be put out with the rest of the candy? I'd appreciate some type of compensation. Even a "sorry" would work. I am very hurt. I think products should be checked more thoroughly before being put out on the shelves. If a box of candy was held off long enough to expire, what else could be getting customers sick? "Expect more, paid less"? Yeah, that's right. I definitely expected more.
contigo autospout ashland glass water bottle 20oz
The other day I washed my water bottle, on the top rack in the dishwasher like instructed.
The straw melted to the water bottle and is now unusable.
This occurred on 10/23/17.
If possible I would like a replacement, I have not owned the water bottle for very long and I followed the washing instructions exactly. Up until this point I was very happy with the product, I have owned Contigo water bottles in the past and loved them. Very disappointed.
return policy
I purchased an audio cord at Target about 40 days ago. I got home and through the clear package I could see one of the ends was larger than I needed. The next day I was at Walmart and found a different cord, so I took it home to try with the same results. I tried to return the cord at Target last night, only to learn that I couldn't because the audio cord is considered an electronic and should be returned within 30 days. I went on to Walmart who returned theirs with no problem. I contacted Target customer support who told me they were sorry that happened and would happily let the next level know of my experience. I get that more costly electronics have a 30 day return policy but never dreamed a $14 cord would. Now I know. Don't buy anything close to electronic at Target.
hostess
Today 10/21/17 I purchased a a box of Ho-Hos from a Target store in Sandy Springs Ga. As I bite into the Ho-Ho it was hard as a rock. Now I'm not exaggerating! So after I bit it I begin to smell something absolutely atrocious. It was the Ho-Ho! Immediately I look at the date on the box and it has a "Use By Best Date April 15, 2016. 2016! Really! 2016! It has been exactly 1 year, 6 months and, 7 days since this should of been ate. This is just laziness, disgusting. Critical, hazardous and just plain nasty. Especially this time of year is Halloween and kids could digest this. Just trash! I want my $$ back plus redress for the whole experience . I have pics and receipt.
Target In-depth Review
Website Design and User Experience: The website design of Target is clean and user-friendly, making it easy to navigate and find what you're looking for. The layout is intuitive, with clear categories and search functionality that helps you quickly locate products. The overall user experience is smooth and efficient, ensuring a hassle-free shopping experience.
Product Range and Variety: Target offers a wide range of products across various categories, including clothing, electronics, home goods, and more. Their product variety is impressive, catering to different tastes and preferences. Whether you're looking for trendy fashion items or household essentials, Target has you covered with a diverse selection of high-quality products.
Pricing and Discounts: Target is known for its competitive pricing and frequent discounts. They offer affordable options without compromising on quality. The store regularly provides deals and promotions, making it a budget-friendly choice for shoppers. Additionally, their price match guarantee ensures that you get the best value for your money.
Customer Service and Support: Target's customer service is commendable. Their representatives are friendly, knowledgeable, and readily available to assist with any inquiries or issues. They prioritize customer satisfaction and go the extra mile to resolve problems promptly. Whether you have questions about a product or need assistance with an order, Target's customer service team is reliable and helpful.
Shipping and Delivery: Target offers efficient shipping and delivery services. They provide various options, including standard and expedited shipping, ensuring that you receive your items in a timely manner. The tracking system allows you to monitor the progress of your order, providing peace of mind. Target's shipping and delivery process is reliable and convenient.
Return and Refund Policy: Target has a flexible return and refund policy. They accept returns within a reasonable timeframe and provide refunds or exchanges for eligible items. The process is straightforward, and their customer service team assists with any return-related queries. Target's commitment to customer satisfaction is evident in their fair and hassle-free return and refund policy.
Online Shopping Experience: Shopping online at Target is a breeze. The website's user-friendly interface, detailed product descriptions, and customer reviews make it easy to make informed purchasing decisions. The checkout process is seamless, with multiple payment options available. Target's online shopping experience is convenient and enjoyable.
In-Store Experience: Target's in-store experience is pleasant and well-organized. The stores are clean, spacious, and well-stocked. The layout is intuitive, making it easy to navigate through different sections. The staff is friendly and helpful, ensuring a positive shopping experience. Target's in-store experience is enjoyable for customers of all ages.
Loyalty Program and Rewards: Target offers a rewarding loyalty program called "Target Circle." Members enjoy various benefits, including exclusive discounts, personalized deals, and early access to sales. The program also allows members to support local communities through charitable donations. Target's loyalty program adds value to the overall shopping experience.
Overall Customer Satisfaction and Ratings: Target consistently receives high customer satisfaction ratings. Their commitment to providing quality products, competitive pricing, excellent customer service, and convenient shopping experiences has earned them a loyal customer base. Target's dedication to meeting customer needs and expectations is evident in their positive ratings and reviews.
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Most discussed complaints
Scam email about debt owed 15 (opinions to this review) return policy is deceptive 8 (opinions to this review) Missing iwatch 4 (opinions to this review) Emails claiming I owe money and there is a court case 2 (opinions to this review) Close 1 (opinions to this review)Recent comments about Target company
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