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TapJoy review: not honoring commitment 137

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9:17 am EDT
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Tapjoy is a company hates associated with video games. They offer you ways to earn cash and things to use during a game. They offer the currency I'd you buy things through a website or sign up for offers. I got 2 offers. One for hair products the other for Hulu streaming video. Tapjoy never gave me the credit or won't respond to my emails showing proof of purchase. They are a scam

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

137 comments
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Syad
, MY
Sep 05, 2018 5:51 pm EDT

I have finish all that offer did u giv me n I got nothing... u offer me 140k gems in growtopia but I hav finish it... such a waste time play it in a week

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Manuel Giammarco
, US
Sep 05, 2018 3:02 pm EDT

There was an offer that say to reach castle level 11 in lords mobile and get 47000 avacoin but I don t recive the avacoin please help me

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Fieto
, US
Sep 03, 2018 11:53 pm EDT

Play cover fashion. I submitted a lot of tickets. One for FINGERHUT I never got a message back. It's pass 24 hours and 48 hours. I need to know what's going on

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Chris sawyer
, US
Sep 03, 2018 9:33 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have receipt for rewards I have not received. My email is csawyerpainting @aol.com . Went through the process to get compensation and your email system does not work. My case # is [protected] it was a purchase at nfl.com.

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Sophiaggggg
, US
Sep 01, 2018 10:52 am EDT

This company is the biggest scamout there. I am constantly completing offers and I never receive the reward. I submit a ticket gor almost ever offer and they still don't reward people. Waist of time, what a bunch of crooks

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Sonya Y. Johnson
, US
Sep 02, 2018 8:06 am EDT

It has been over 48 hours since my getting approved for a reward that required access to my credit. They have not awarded my diamonds or replied to my emails in over 2 days.

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curry miniti
, US
Sep 02, 2018 2:20 am EDT

I didn't received all gems you offered in game I download all thing play all quiz and done all thing you mentioned but I didn't receive gems

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Noshagt
, US
Sep 01, 2018 8:33 pm EDT

I got this app worth 50, 000 gems for growtopia but I never received the reward. It said to download the app and run it. So I ddi and never received the reward. So I would like to have a refund or have you transfer the gems onto my account.

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BrandyBradley1979
, US
Sep 02, 2018 12:23 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Not only do I not receive the reward but it's not even showing that I completed offers. Your automated system makes it impossible, even with proof, to receive what was promised. I've had enough.

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Jamie Lynn Ball
, US
Sep 01, 2018 12:41 pm EDT

I purchased 1150 coins today for crossword with friends game. As of now i've played 5/6 puzzles & my coins total is 931. That can't possibly be correct. So please fix this.

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LaToya S
, US
Sep 01, 2018 7:35 pm EDT

I have completed surveys, downloaded and ran apps and taken quizzes and you do not give diamonds as promised! You are a RIP off to get clicks and making it look bad for home design and lose players as I will be doing I'd I do not get my diamonds!

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Cali So Covet
, US
Sep 01, 2018 10:23 pm EDT

Hi I've been emailing about 2 offers in which rewards not received. One I've been waiting nearly two weeks for. I understand it's christmas etc but I've recieved rewards for other offers I've had to submit tickets for in the time I've been waiting.

Really hope to get this resolved soon

Thanks

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Lemuel85
, US
Sep 01, 2018 7:22 am EDT

I completed the task to receive a reward download sum apps and run them and have contacted them several times and they have not giving me my rewards. I have shown proof of completion also.

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dazbazh
, GB
Sep 02, 2018 1:59 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi I entered a competition for Cadbury and completed a quiz for free Dino bucks on the Jurassic World game and didn't receive any reward. I've seen that people have also had the same issue and it has been resolved, hoping I can get the same result. Please advise, cheers.

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MtryDoc
, US
Aug 28, 2018 3:12 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I completed a offer from Kill Shot Bravo. Reach citdal level 10 in Final Fantasy. I did that went back to kill shot and offer said I needed to reach 100000 power. I did that. Now the offer is gone and I have no gold. And no way to open a ticket in the game. I hope that this is a oversight and can be fixes

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Arsha 1393
, IR
Aug 28, 2018 8:09 pm EDT

Hello and respect How many days with vpn I can not see any suggestions to get a bonus for kill kill bravo on tapjoy. Of course, this was not the case before, and I received good rewards. I beg you to fix this. Thank you. I am from Iran.

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LisaS52754
, US
Aug 28, 2018 3:34 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I had to file a support ticket for missing coins. When I check on status it says its waiting for my response but I never got any email. So I can't send proof that I completed the offer. I have made sure that my emailmis correct

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Shanda_shakespear
, JM
Aug 28, 2018 2:22 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I haven't been getting any offers in avakin life offer wall, I'm completely broke on the game and you're the only platform that rewards coins so pls fix this issue!

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Mari Anuwe
, US
Aug 20, 2018 10:25 am EDT

Please pay up

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Solely4Junk
, US
Aug 21, 2018 6:42 am EDT

[Case [protected]]: I played Final Fantasy XV to receive 1076 rubies in My Store: Let's Get Rich (Android). I completed the goal (Citadel Lvl 10) within seven days and was told I was rewarded. I clearly was not. I know how many rubies I have before. Support was notified and responded that my issue was resolved but I have yet to receive my rubies.

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Sindako Twdrts
, US
Aug 20, 2018 1:17 pm EDT

I have completed the pffer correctly, answered the automatic tapjoy email attaching also the proof of the completed offer and no answer. Tried to contact them many times, never received any support. Sad

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LeAnn Elizabeth Prokop
, US
Aug 21, 2018 8:37 am EDT

I did not receive the reward for a service I signed up for that I had to pay for. I went to put in a support ticket and the option wasn't there. I don't know why I keep trying to use tapjoy. They screw me 9 out of 10 times.

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Eden Jacobs
, US
Aug 20, 2018 4:10 pm EDT

After numerous attempts to get a reply from yourselves in relation to the Gem Slots download deposit and play offer I have not received my reward and haven't received an answer from yourselves concerning this issue. I have forwarded screenshots and still not heard from yourselves. Please resolve this issue.

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Ann Rose 08
, US
Aug 20, 2018 1:05 pm EDT

I am an Avakin life player. I did one of your offer and have completed. Sent an email the day after for support and sent u screen shots as proof but to my surprise I dint get any response nor rewards from you. More and more complaints and blogs for you. I am really disappointed.

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Dominique Brown
, US
Aug 20, 2018 5:43 pm EDT

I completed an offer that required me to download and sign up for an annual package I did so and submitted proof and I still haven't received my diamonds. Wveytime I do an offer thats over 1000 diamonds I have a problem. Y all shouldn't put up offers if your not going to disperse the diamonds as you should.

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Sunny 3247
, US
Aug 21, 2018 7:00 am EDT

Hello.. my tapjoy is nt working in last 2 month . Kindly plzzz sloved this prob to .

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Carol stone
, US
Aug 21, 2018 3:00 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Three times I've ordered from Tapjoy, three times I've not received diamonds. What's up? Are we being scammed?

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Trần Nhật
, US
Aug 21, 2018 5:37 am EDT

I am already done the quiz and all the requirement you gave and until now i have not received anything yet. Please check all my ticket sending to you and solve that. Thank you so much.

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Jenni Lucas Wagner
, US
Aug 20, 2018 2:54 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Completed an offer, did not receive my diamonds!

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Laura Drakopoulos
, US
Aug 20, 2018 5:42 pm EDT

Case number [protected]
I have still not been awarded my 128 gold bars for dinner Dash after completing level 22 of my Vegas slots I have contacted support many times and have not heard back I completed this reward in 5 days when 7 was given I have contacted support numerous times please rectify this

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Monique Chavez John
, US
Aug 21, 2018 2:29 am EDT

I did not receive my coins (15360) for ordering ($28+) from Lovepop. My confirmation #1120990 for that purchase on 4/26/18. My user ID number is [protected]. I played on Word Chums and my username is Money Mo. It has been more than the 24 hours that they said it would take and I would like my coins

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Scott Mindler
, US
Aug 20, 2018 9:35 am EDT

I have 3 purchases I have spent money and have not received my rewards for them yet 2 I have been waiting on for almost 3 weeks now and 1 I done Friday around 2 pm and still have not received my rewards for that one as well they have very bad customer service and when u send them what they ask for they never respond

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Gabriela321
, US
Aug 20, 2018 11:33 am EDT

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Please help me. All the offers i did ingame - covet fashion game - on the past week appeared as failed. Not sure if its because i changed mobile. I'm a good costumer. Spent real money in many offers. Never had any problem before. Please help me... kind regards

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Bclewis95
, US
Aug 20, 2018 5:53 pm EDT

Case # [protected] why was this reward denied?

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JOY Wiedinger
, US
Aug 20, 2018 11:29 pm EDT

My name is Joy Wiedinger oakviewers@embarqmail.com ----- had to reach level 7 on Poker Hot, I reached level 8 and still did not get reward. Told by game to get in touch with you. I have been waiting for about 5 days. I did get in touch with Words with friends crosswords and told them the problem and they told me to get in touch with Tapjoy.

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hots3199
, US
Aug 21, 2018 12:51 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I completed an offer for coins in the walking dead road to survival and sent them 5 different screenshots and all they keep telling me is I didn't complete the offer. Now when I send them an email I get the same response. Ripoff and unfair. I was supposed to get my citadel to level 10 and I did that and they are saying that wasn't the offer.

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Uziyaki Rem
, PH
Aug 20, 2018 8:58 am EDT

dear sir, i didnt received the rewards on tapjoy but i completed the all offers

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Harsh @63
, IN
Aug 20, 2018 9:42 pm EDT

I have completed many tasks but I haven't received no rewards for that.So plz give me at least 100 cash for cheating on customers

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Miodo1989
, US
Aug 20, 2018 4:38 am EDT

I didn't receive my reward for completing offer in game DESIGN HOME

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Sitakamara
, AU
Aug 21, 2018 3:38 am EDT

I downloaded a game for 6k on avakin life and I had to reach to level 2 but I did and didn't receive my 6k, please help.