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[Resolved] TapJoy / not getting rewards from requests on games like archery king, bowling king, on a bowling

Review updated:

I had completed a reward request for free credit score thru credit karma and receive 16 free cash dollars for archery king, have not gotten my reward or other rewards I've done from other requests, can't submit customer support ticket or hit missing reward, they've changed the way you contact when you try takes you to a page where it has articles about support but no support,

  • Resolution statement

    Have me email address at [email protected], and make sure you send them emails till you get rewards

Ca
Jan 05, 2018
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Comments

  • Lu
      Jan 13, 2018

    Mailing the adress [protected]@support.tapjoy.com does not work, i got an automated reply from them thats an un-monitored inbox and theres no other way to email them, it would be nice if there was a working email adress.

    Hello,

    Thank you for contacting Tapjoy. You have emailed an un-monitored inbox, and your request will not be processed. Please make sure to follow the instructions located here when contacting Customer Support: http://support.tapjoy.com

    If you were asked to email us directly, please make sure that you have included the reference number for your case.  This reference number will need to be included in either the subject of your email, or within the body text.  Below is an example reference number:

    ref:_00D300pf03._50013x8OSi:ref

    We apologize for any inconvenience this may cause you.

    All the best, The Tapjoy Customer Service Team

    0 Votes
  • De
      Sep 23, 2018

    Why I'm i not getting rewarded for inviting friends on king bowling game.

    0 Votes
  • Здравствуйте, почему я не получила награду в бильярде, за прокачивание замка?

    0 Votes

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