TapJoy / diamond rewards on design home application for fulfilling requirements of offer
I have the Design Home application on my iPad. I have repeatedly completed offers where you say I have been rewarded but the rewards never show up in my app. When I submit a ticket saying that you show my reward as having been paid out but that I never received the reward, you answer saying, "We're happy to inform you that you've already received this reward..." This tells me that there must not be real people reading these tickets because you aren't listening to what I'm saying. I know very well that you think I've been rewarded, but what I'm trying to tell you is that I haven't. Then in your automatic email you also state that if I have further questions or problems to let you know. When I do, I receive no answer. I can't tell you how frustrating this is. Especially because I need the rewards to be able to play the game. So sometimes it works but frequently it doesn't. I never know if all my efforts will be rewarded with a real tangible reward in my inbox on my app. Recently I risked giving my Social Security number to Credit Karma to fulfill the requirements for 15, 783 diamonds. I've continued to use the app, but actually submitted it online as well as the app since you stated downloading the app doesn't fulfill the requirements. You see, I'm painstakingly sticking to the requirements in order that everything will go well. No matter, because you said I was rewarded but the diamonds never showed up. This has happened multiple times with multiple rewards. I could scream with frustration. Especially with losing such a large payout. I feel like you don't care because you don't respond to my cries for help. You just answer in a way that is nonsensical to my problem. And according to your instructions, I have enabled cookies and turned off Ad tracking. So, what can be done to send me those diamonds? Thanks!
More TapJoy Complaints & Reviews
- [Resolved] TapJoy - scam 
- TapJoy - clickyourscore.com 
- [Resolved] TapJoy - reward for completed offer not honored 
- TapJoy - tapjoy offer of 164 cash to use on 8 ball pool 
- TapJoy - avakin life avacoins rewards not received 
- TapJoy - diamonds from design home
- TapJoy - guns of glory 
- TapJoy - knowingly defrauding customers with download app scams 
- [Resolved] TapJoy - publisher payments
- TapJoy - diamond rewards for completed offer on home design not paid out/ never received.