Talent And More LLC / Unauthorized charges
I have for 2 months been trying to recoup money from Talent and More that were charged on my AT&T bill. AT&t pays this company. So if you don't pay your phone bill in full, some other AT&T service will not be paid. We subtracted what was owed to Talent and More resulting in our AT&T internet services being turned off. Then we had to pay a $25 restoraction fee. Make sure when you call AT&T you put the unauthorized charges in dispute or you will still be held responsible. After 2 mos. Talent and More has not credited our bill. I raised my voice to 2 different phone reps today because she said that they would only credit 1 charge as a courtesy. When I asked for the complete address of the company because I would be reporting them to the government and BBB, she said, "not unless you quit raising your voice at me", I said I would not and she hung up with me. At&T was very helpful and has sent the charges back to Talent and More, but, I could still get a bill from Talent and more. At&t now has put a block on all 3rd party charges (they never offered this before and this was our 3rd time contacting them) My advice is to request such a block on your phone bill. THey make you feel like such dumb idiots and at&t said this is NOT considered slamming.