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Taco Bell / wrong food bad customer service

1 1941 S Main Street, Keller, TX, United States

We ordered 2 grilled steak soft tacos, a crunchy taco and a Burrito Surpreme at Taco Bell/KFC. The person on the speaker didn't confirm our order. We were told to pull into a parking beside two cars. After a long wait, the young man brought our order. He left and I checked our bag. It was KFC Chicken not Tacos. My husband took the order back inside. The same bag was brought out and given to another car waiting. While my husband waited for our food, an angry man with two children was asking for a refund. That gentleman was told what he ordered was not available. AND then...we received a crunchy taco, a burrito and two rolled up grilled things that I could not find on the website. Missing and incorrect. WRONG AGAIN!

Al
Jan 13, 2019

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