Taco Bell
reviews and complaints

The drive thru attendant replied "I could be better" when I asked how he was doing with a snarky attitude.

I had questions about menu items and his only responses were "yeah" "uh huh" again with a snarky attitude

I check my order at the window and kindly asked if all the items were in the bag. His response "yea, it's all in there, six items" and shooed me away with his hands as to "go away" again with a snarky look on his face almost as if he was disgusted and annoyed.

I parked in the lot to check to see if all items were in my bag when I see the same employee (found out his name is Angel) about to fight and in the face of a customer inside the lobby. He threw his hat and headset and stepped outside of the counter and was arguing with the customer in the dining area

Marianna the manager was kind and above and beyond professional. If she was not there to diffuse the situation, it most likely would have gotten out of hand and a physical fight would have ensued. The customer that Angel was arguing with was with his wife and 2 children. All they wanted was something sweet for the kids on their way home whom were obviously frightened after watching this altercation.

I just visited a Taco Bell in Vancouver Wa and it has the worst management. Everything is dirty, garbage cans are full, bathroom is a mess! They were out if napkins and really low on sauces. The door handle to the restaurant was broken and no note was on the door entrance, anyone can cut themselves! Terrible, just shocking terrible! I'm surprised that it even some how is open!

I ordered five different burritos 🌯 all grilled and none of them were I tried to call the store but the manager on duty refused to speak with me she had a cashier tell me there was nothing she could do about it her name was Kanika ( manager) at 8:07 pm the cashier hung up on me which made me so angry this happened at store 030618 on Wesley Chapel Rd I really would like to speak with someone so that I may tell you the things they were saying rudely to me

On 7/15/2018 my daughter introduced me to the little gems Taco Bell calls Cinnabons. On 7/18/2018, my husband and I were traveling through Bennett, Co. We drove through Taco Bell 029984 & I ordered the Watermelon Fizz and Cinnabon 12 Pack. My order # is 324888. The cashier is Victoria E. time 6:23:31 pm. The clerk handed me my order and I headed home which is 150 miles away. 40 miles down the road I reached for my cinnabons and they were not there. Just the fizz and a cup of ice. Can you rectify this problem, please?

I just went to the Taco bell in Junction city, kansas. I ordered the Nacho fry Box. Got the 5 layer and doritos shell. Went to eat the 5-layer and the whole center on the burrito was nothing but sauce and tortilla. Went to eat the doritos taco. A thin layer of meat and double the cheese. Less than 50% of the taco was meat and cheese. Maybe 5% was meat. This is a bunch of crap. If the standards have dropped so low that we pay for a shell with garbage in it, I will not be eating at any taco bell ever again. There can be more meat out into the taco. The photos that are displayed to show the product are not even worth comparing to what we get served for real. Take that trash and shut your stores down. If that's what yall will allow. Pathetic excuse for a "TACO"

Worst young teenage manager, waited15 minutes for a bell grande & when I received it, it wasn't enough meat not fries or anything else on it, I complained to the manager but instead of fixing the issue she just decided to blab & have a whole attitude then she had me pay for the extras even tho I been waiting for 15 Minutes for it to arrive. They don't need young managers like her around

We have been coming to this franchise store for 15ars. It just gets worse. The employees and managers are sloppily dressed. I know this is a Franchise, but there should be some consistency. I know there are good employees out there, because McDonalds and Subway and Wendy's and Del Taco have them. I have submitted comments to the franchise, but does no good.
Thank you

I love Taco Bell. It's mine and my husbands go-to fast food place. We have never had any problems, but tonight I got some of the worst tacos ever. I got two of the spicy potato tacos. Neither had any sauce on them at all and the potatoes/tortillas were so stale and hard I could hardly chew them. I normally love these so I'm not sure what happened this time.. I'm disappointed and I hope that next time is better.

As soon as removed from foil. It spilled all over my business clothes. Dripping with sauce and grease. I managed to get water from the front counter and a rag. Horrible wrapped. No care involved ... Taco Bell 033461 8:23 pm. Balboa blvd. 2121 ... longnlines. They just threw the food together . The guy who had a bag in his hands only had one glove on ... never changed it ! Gross ...

Hello there my name is jessica from Oceanside, San Diego. I'm writing a complaint about the Taco Bell that was opened up near me off Hacienda Dr. The first time I went, I wasn't even given half of my food, and the second time the cashier and manager didn't take my order at the speaker box so I had to re-order at the window but then they said they gave my food to the person in front of me, but they looked really high while laughing at me. My nacho fries were also tossed into my bag. I would recommend better management.

I went to the Taco Bell here in New Braunfels TX 78130 off of walnut st.I got there at 6:15 pm.I went in cause the drive thru was about 10 vehicles to long.I ordered my food, a #2 and a nacho fri box to go @ 6:17 pm and didn't get my for until 7:06 pm.Almost an hour later.Really bad management and that's cause the manager was on the food line.Sad!

This Taco Bell (5325 W 80th Ave
Arvada, CO 80003
United States) always has it's doors locked and nothing is going on inside, they usually have a total of 3 employees and the drive thru backed up to about 40 cars most of the day, every time I go here at least 20 people go up to the doors to find they're locked and drive off, losing a lot of business and the inside looks completely clean and no contruction, It seems like whoever manages this place keeps it locked cause they don't want to deal with too many customers, Not sure what you guys wanna do about it but I thought I'd let you know since the line in the drivethru takes about 20-30 minutes depending on how many cars, I come here a lot lol yeah just wanted to let you know that this is kinda weird, thanks for your time!
- Jakob

This place does not use fresh ingredients, nasty translucent lettuce on my last order and I mean LAST ORDER, not eating at this dump ever again even if it mean dying of hunger. The Taco bell location I am referring is:

26656 Portola Pkwy, Foothill Ranch, CA 92610

To bad I cannot give minus stars and have to give a 1, why not add an option marked as ZERO, or FAIL?

I took my food home to find out every shell in my bag smelled and taste like old grease off of the floor. Usually one or two things are inedible, but this time my tacos, Mexican pizza, and chalupa was inedible. Took it back to get new food and smelled the taco-they were good. Got home, the pizza still smelled like old grease and I didn't get a new chalupa. AND the woman kept my receipt so I can't get anything else.

Waited in drive through forever to have my crunchwrap slapped together virtually no beef at all like it was sprinkled into the cheese maybe a teaspoon, my girlfriends crunch wrap also had no beef on it and we both ordered the nacho fries and they were terribly thrown together I ate a tortilla sandwich dough and lettuce it was disgusting absolutely the worst and I mean the worst fast food experience I've ever had thanks

Order #900876. Ordered 3 bean burritos with beef and no onions, among other items. All 3 came with what appeared to be extra onions. My wife received an flat, undrinkable Dr Pepper. I called the store and the offered to replace the wrong items. Although a fine gesture, I'd much rather have my order correct the first time. Disappointed time and time again!

Tried to write on the Taco Bell website, but it wouldn't let me.

Went to Taco Bell on University Ave in Green Bay, WI on Tuesday 7/17. Customer service was poor and portions were horrible. Also, about 90% of the time when I go thru the drive thru no silverware no napkins were provided. How am I suppose to eat this in my car without silverware or napkins. Chelsey H the girl working the drive thru was very rude, I mentions the portions were small so she went and got the guy manager and he was just as rude as she was. My order number is 396328 at 6:03:41 on 7/17/2018 at 2230 University Ave Green Bay WI [protected]

Thank you

I ordered food inside about 6:45 and received my food about 7pm. This restaurant must be understaffed and need of training. Most of the employees were very young and need assistance with the orders. The Pepsi machine was not working. I had to go back in to get my cinnamon twist ( 2 orders) as they forgot to give them to me. Normally the Chalupa Craving box comes in a box but not last night it was in a bag with the rest of the order which is hard to determine what belongs to what. We have a family of 5 and I was over charged for a quesadilla ( should have been $ 3.19 but was charged for a chicken quesadilla for $ 3.99. When you order $ 30.00 worth of food you expect to get what you ordered. I happen to be by another unhappy customer who asked for the managers name and they couldn't provide the info or they didn't know . This was the first time at this restaurant and my last.

The order # 121729
Location 1740 Unser Blvd Albuquerque, NM [protected]

I feel you all should of name it hot Chalupa or spicy Chalupa. Naked Chalupa is so nasty it is like they need to wash their hands my food was giving to me in a gross way.I wanted to call the health department so bad.Tell your employees to wash their hands.I thought they should require gloves.The location is not good but you can keep it clean as possible.I don't like to call people trash but those Chalupa need a trash can thrown in.Take it off the market don't nobody want to see a Chalupa naked.You need to spice up your menu items .Outside the box is waste mangament.

Waited for 20 minutes for my food and this was the second time lately then there was no mild sauce so I had to back around the drive through because I had my 2 year old and wait some more I had a 15 dollar order and she gave me 4 sauces when I asked for some more and complained about having to wait she just rolled her eyes at me it did not appear to be overly busy with only 2 people in drive through and the fries were cold I will not be back for a while