Taco Bell
reviews and complaints

I visited one of your business at 2804 Suncrest Dr. at 8:04 pm walk in to place a order and I wait a couple minutes before my order was taken and after my order was taken it took about eight to ten minutes and I started looking around and notice how poor it is keep clean food on the counter and floor drink machines was nasty looking drink top was just cram in slot any kind of way customer don't want this kind of place to come to get food from this kinda place worker wiping their hands on their clothes with gloves that supposed to be clean for handling food employees acting like they have a attitude slamming food on counter this is poor management I will never visit this store again 032032 never this not a good restaurant for me to many care free manger don't keep the restaurant clean up this restaurant not a place for people who don't care what the customer see my order was 2 Chloe's Boxes they just put what they wanted in them some one need to keep a check on restaurant like this .😠😠😠😠 my name isJoseph Richmond my Email is joerichsr @ gmail.com My # is [protected]

Thank you Joseph Richmond

After working all day breaking up concrete and pouring concrete, I was hungry and thought I would have Taco Bell for dinner. I stopped by your Wixom Mi. location then headed home to Livonia about 17 miles away only to find my order was wrong. Needles to say I wasn't happy and wanted to let you know. This happened about 40 minutes ago today the 25th of May approximately 9:30pm. Thought you should know, Thanks Adam Craver.

The taco bell location in Lebanon should be shut down due to its inability to serve it's guests in anything remotely close to an acceptable time frame. It doesn't matter what time of day or how many guests they have, your guaranteed a 20+ minute wait in the drive thru even for one item. And that's on a good day. It's ridiculous the lack of management and drive the employees have. The employees are arrogant and lazy. It's a wonder anyone comes here, and they sure as hell don't come back.

[protected] @ 12 Noon...

I observed the cook attempting to toss the refried beans on the tostada, he missed and it fell on the very messy, covered in scrap food prep counter top. He then held my tostada below the edge of the counter and scraped the refried beans off the counter onto the tostada.

He then proceeded to wipe the counter top clean of the remaining refried beans that he slopped onto the dirty counter top. He then put my food on a tray and handed it to me, to which I replied, "no thank you, I'll need a refund".

I asked the cook (manger?) as he was giving me my refund, "don't you want to know why I'm asking for a refund?" He replied "yes".

I explained what I had watched him do and he tried to assure me it was "ok to do" I asked him if he would appreciate his food being prepared that way and he stated. "well, ya, I done that before".

Taco Bell you are failing in your training and or oversight, and because of it, I went without lunch today, I also did not receive any kind of apology from any of the staff. I will also add, I was very cordial and polite to the staff during this entire time.

Ordered nacho cheese Doritos supreme and received regular tacos, was only charged for regular but order was entered incorrectly. Ordered a double decker Supreme and had no sour cream or tomatoes. Ordered 2 soft shell tacos and was unable to eat them. They were stuck to the wrappers and had purple markings from the wrapper on my shells. Was very dissatisfied with quality of food and preparation. My email address is [protected]@gmail.com.

Thank you,
Alisha Thomas

I ordered 2 sides of sour cream my last visit to this restaurant which was 2 or 3 days ago I was charged like 75 cent per cup and both cups combined it was less then a half or a tea spoon full I travel 15 miles from my home to eat there and this was very upsetting to the point that I don't think I'll be eating there again plus some of the employees have very bad attitudes which is also making me decide to take my business elsewhere and it also looked liked the floor in the dining area hadn't been sweeped in a week

I'm a cashier at Taco Bell I've been a cashier since October . Recently my brother got into a fight with another employee and my mom is pressing charges so the boss doesn't like that, my mom told my brother to quit so now i work there and the boss is doing things to bother me, she disrespects me . The boss and the managers treat me messed up they ask me about a former employee's personal business which makes me uncomfortable. Fatima the boss let's everyone do what they want except me, she has no order . There's a lot of drama there and Fatima the boss and the other mangers are so childish . The mangers press me for information.

Sunday May 20, 2018 I took my daughter to Taco Bell and she purchased a Power Menu Steak Bowl. When she got home about 930 PM she sent me pics of some white worm like things in her food. She was told bring the bowl back to the Taco bell where was purchased in the morning and speak to the manager. The shift manager called the General Manager who spoke to me on the phone and said he had received a text message and pics of the said foreign particles in the food. He explained to me that is was impossible for any worms to get in their food and that maybe someone had some in their pocket and put them in the food. I was told to leave the food with the shift manager and that someone would be coming to the store to take it to the Ecolab. The general manager got to the store to look at the food before it was to be taken to the lab and called to tell me that it just looked like maybe pieces of lettuce, but it would still go to their lab and he was going to contact their lawyers. It has been 3 days now and I haven't gotten any word as to what the white worm like things were. My daughter ate at least two forkfulls before she saw the white things dangling from her fork. I figured that if it was food particles as he claimed that I would have heard back from him by now. I don't know what my next step should be. I have left the GM a text message but I haven't gotten a response.

I purchased 2 soft taco supreme tacos with no cheese at the drive through on 5/13/18 at 1:38 p.m. Upon opening both tacos, water spilled out of them, they contained pieces of cheese (as if they had originally contained cheese and it had been picked out), and neither contained sour cream. Because of the excess liquid pouring from the tacos, the tortilla shells were soggy and slimy. I would like a refund in the amount of $4.13 or a voucher in the amount of $5 to make up for this terrible experience.

Last night at 930 pm I visited the Victor new York taco Bell with my husband. Ordered a crunch wrap with no tomatoes and a soft taco. My husband got an XXL burrito and a hard taco. On my crush wrap I asked several times for no tomatoes and even had the employee make sure she said I wanted no tomatoes and the screen stated no tomatoes. I am allergic to them. Got home and sat down to take a bite of my dinner and found it full of tomatoes. I'm 8 months pregnant. The tomatoes could have killed me. They could have sent me into early labor and harmed my child. I'm very disappointed.

I'm from kenosha wi and I was getting off duty from doing security and I pulled into taco bell on Sheridan rd in kenosha wi around 135am in the drive thru and they dont closed til 2am, I've been waiting for like 5-7 mins to order and I said hello to the speaker to see if anyone is there, no one answers and it's like no one is there, all the lights are on, 2 employees vehicles parked in the parking lot and the business hours says it's open til 2am for drive thru, I dont know what's going on so I left and I dont know what's going on.

I was assaulted by an employee at the taco bell @: 425 W. South Line, Cleveland TX 77327..The employee (Cristalyne shoved me and verbally assaulted me as well. The manager (Cynthia) a heavy set Hispanic woman was rude and verbally assaulted me as well. The employees were aggressive and vulgar, using profanities and making threats in the presence of customers. I will not be returning to this place and neither should you..You've been Warned!

I went to taco bell at 12:10 am, bit the lobby was closed. The sign said the lobby closes at 1:00 am so i had time. When i arrived at the door it was locked. I have talked to the manager about this before and he told me that they were short handed so they closed early. I could tell immediately that it was far too slow for that to be a problem. I think they are just too lazy andbwant an easy shift.

Last 4 orders My brother and myself made through Door Dash for Taco Bell the orders we've received have been wrong.
Today I ordered two soft taco supreme's and instead I got two hard shell regular taco's. Aside from the supreme's being more expensive I hate hard shells and I love sour cream on my taco's.
I also ordered a large Mountain Dew Baja and instead I received a large Pepsi.
I also request nothing but Mild sauce and as of the last 6 orders, received NOTHING BUT Hot and Fire packets.
It's like the employee's are deliberately getting our orders wrong in order to discourage customers from using Door Dash. The Only thing this will discourage us from is buying anything anymore from Taco Bell. There ARE dozens of other Mexican Restaurants who are available through Door Dash.

The Hiawassee Taco Bell closes early almost every night. Me and my family just stopped by at 9:30pm and the lobby is closed! They have done this numerous times. It sucks and it's not the first time it's happened to us. I work at a popular fast food chain in my town too and we get in SO MUCH trouble for locking our lobby doors if we do before closing. I'd really appreciate if this gets resolved. Thank you so much. Hiawassee Ga 30546

Ordered 2 Bean Burritos, 2 Soft Shell Tacos, a Nacho BellGrande and Chalupa box. Received bag full of food thru the drive thru with 2 Burritos on top. Didn't check the rest of contents. Get the food home, nope, 2 burritos were not bean and remainder of bag contained 12 hard shell tacos. After another 14 minute trip back to the store to get order corrected, I received a sneer from the cashier at drive-thru and the manager attempted to hand me my original bag of food now 30 minutes old. I refused it and requested fresh food, however, the cashier sneered again and snatch up the old food and made a show of disposing of it in the customer trash bin near the door. The manager disappeared into the back with my original receipt and the 12 taco/2 burrito bag that I had returned. After an 8 minute wait my food was handed to me by one of the food preps without a word. The in-store cashier looked like she was ashamed to work there during the entire thing. I tried to be nice but feel as though I was treated as if the whole thing was my fault. I think I am done with Taco Bell.

Went to Taco Bell in Callaway in Panama City and they messed up our order four times it was on the receipt it was not the cashiers fault it was a cook fault then they're going to give us attitude like it was our fault and sit there and talk s*** about me I will never ever go back in that place again and I want to let everybody else know don't eat there

When arriving at Taco bell in Savannah Ga by the Savannah mall around 9 pm Friday night i witnessed a you lady with blonde braids cutting her braids out while paying for my food.I then drove up to the next window and complained to the cashier, whom then went to get the manager. When thr manager arrived it was the young lady i saw cutting hsr braids .THE young lady them looked at me smiled and and walked away not even apologizing for being unsanitary in a well know franchise. This is very unprofessional and disgusting.

Went to lunch for a quick bite waited 10 mins before anyone came out, Corbin D took my order said they were short handed, gave him a 20.00 bill he went to the back to get keys to open the 2nd register and left the first register open I asked where is the manager he pointed to him I pointed at the register. He looked away. Really? Than the employee came back I asked him why he left the register open, he said oh well we have camera's. It took over 26 mins to get my small lunch.

The manager on call was Jose, seems like he was to busy to help he was in and out talking to a girlfriend.

Very disappointed at the food and service.

Cindy

I ordered 33 dollars worth of food online just to have it all wrong when I received it. I had to call 8 times for anyone to answer the phone only to be treated like i was a liar. I paid extra for chicken on both chalupas and still got them with beef. I paid for supreme on 2 tacos and they had no sour cream. There was a man who answered the phone but gave me a womans name when asked. It was the bristol tn location on volunteer pkwy. I ordered at 1148 pm.