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Taco Bell complaints 2470

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4:17 pm EDT

Taco Bell ripped off at drive thru

Do not use the drive through at Taco Bell in Lindale, TX.

You will get short changed on $20 bill.

I was traveling from Louisiana to Fort Worth, TX on Memorial Day to perform temporary military duty. I ordered 2 cheesy beef burritos. Total cost was $2.14.

I told the clerk I had a $20 bill and 14 cents. She gave me back $8, and then insisted that even though I said "A twenty" I had only handed her a $10 bill. I asked for the Supervisor to verify the money in the register.

She told me the money was verified. I asked the Supervisor if she checked the clerk's pockets and purse. She told me only the register would be verified. I told them, "Never Mind! I didn't want anything from here!" It costs me $10 for the privilege of their drive through, and I got no food for it.

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what really happened
Donnelly, US
Jan 11, 2012 6:36 pm EST

Actually I have myself read this review on several different websites myself. Trolling or not, I have seen people on websites post the exact same complaint to several different companies claiming they were cheated and demanding their money back. They are either scamming or trolling or both.

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5:44 pm EDT

Taco Bell fired without notice or explanation

On end of feburary I got suspended and I was never informed being fired. In the end of Feburary 25th, I was the closing manager. Me and an employee were horse playing it was nothing serious until. I boby slammed her and she hit her face. She was laughing until she saw her face. I called My general Manager and told him about it. On Sunday I was suppost to go work but he told me that I was suspended until further notice. It almost 2 month now and I still havent been informed what was going to happen. Rather I still have my job or anything. I figured I would know something by now. I know it was being ivestigated. I even called Martin Riggs to see if I had my job or not but he never contacted me. What I dont understand is why havent anybody called me to tell me that I was fired or anything. I have a right to know. There is alot of thing in that company that isnt right. At one time a manager in charge was missing 2 deposits and nothing was done about it. All she had to do was pay them back. and another time there was 500.00 dollars missing under a register that they found but it never came out on the camera and thats because the camera was directed on the register but nothing came out. Which is very wierd. Ive work for taco bell for 5 years and never had a problem before. But what really got me was that nobody ever called to tell me that I was fired or anything and I think I had the right to know.

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JKDE
, US
May 30, 2011 1:07 am EDT
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Boby slamming another employee at work is a reason to be fired.

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10:59 am EDT
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Taco Bell customer service

The girl working the drive thru window was very unaware of what she was doing. She handed me my food and said here u go, I had to look at it to determine I was missing 4 items. Also when I asked about hot sauce she said they were instructed not to ask the customer if they want some, the customer needs to ask them. Also I got two enchrios and no silverware was given and no napkins. Very bad service and if this is the standard practice I will not be going back.

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Colin Keenan
, US
Mar 17, 2016 3:46 pm EDT

I have been going to Toco Bell for years. I go to the Bell in Fishkill, New York. The store #028978. For the past 3 weeks I have not been able to order any freeze drinks because the machine is broken. This has happened several times throughout the year. Why can't Toco Bell either have the machine fixed or buy another one. The employees just look at you and say sorry. Get someone to fix it or buy a new one. I'd hate to have to go some where else which I will do if this problem is not fixed real soon. Thank you.

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starbuck.barista
, US
Jul 15, 2015 1:51 pm EDT

Mr Maher Jaber head CEO of TICO bell. My family ordered supreme sauce and instead you served THG sauce. You owe me £500 for pain and suffering.

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say it as it is
Yakima, US
Jul 15, 2015 2:46 pm EDT

They owe you nothing, get a job and make money like everyone else.

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Brent Wall
,
Nov 29, 2008 9:46 pm EST

I ordered three taco's with meat and cheese only plus add extra meat. If you've ever ordered a taco from taco bell with meat and cheese only and not specified extra meat then you're well aware of what you get. They give you the alotted meat that comes on a taco with lettuce and tomato's, a sorry excuse for a taco if you prefer meat and cheese only. I got the works! Ok, i know mistakes happen, BUT what i don't expect is the person working the window to argue with me over what i said when i ordered. Besides the fact i know what i said, not once but twice, the last thing any customer wants is to debate their order, JUST CORRECT THE MISTAKE! It's not like i was ugly about it, on the contrary i was polite inspite of my frustration. I was told to pull up and someone would bring my order out. Finally, no apology was offered or anythind said. What happened to customer service? I realize turn over is high and fast food employees a lot of teenagers who could care less. This is a reflection on not only your management but you're franchise.

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tacotony
, US
Aug 13, 2011 9:09 pm EDT

geeze louise...usually the person at the window is not the one that bags your food at Taco Bell so cut her some slack.
Thought you people were nuts for a minute until I looked closer and realized this kimberly changed her name. why would you want to show your ### on a public forum iwillkick kimberly? do you enjoy getting owned and kicked around? grow a brain lady.

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cassandra york
, US
Aug 13, 2011 1:47 am EDT

managers trying to save money probably instructed her. its sad what employees go thru to save their bosses butts. but yea definetly shoulda gotten napkins and eatings utensils. thats just not logical to skimp on...

IronGrudge89
IronGrudge89
Mountain Top, US
May 30, 2011 6:06 pm EDT
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First time at a fast food joint?

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pobarjenkins
Minneapolis, US
May 30, 2011 6:02 pm EDT
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I would suggest giving them a second chance.

Honestly, I don't see anything wrong with them not asking you if you want hot sauce or not. Obviously if you want it, you will tell them.

TwinkleTwinkle
TwinkleTwinkle
Liverpool, GB
May 30, 2011 11:23 am EDT
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Maybe the girl was new.

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David Renner
La Porte, US
Jan 23, 2011 6:11 am EST

I haven't seen MTV's SKINS but I strongly disagree with Taco Bell pulling ads from it. American tv has no sexual content compared to tv in Europe. They have progressive people who see the world as it really is and the USA has a bunch of ultra right wing conservative prudes. As long as your chain supports the prudes i refuse to support you. I will eat somewhere else.
David Renner

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3:10 am EDT
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Taco Bell horribly dirty kitchen

We recently went to the Taco Bell in Carthage Missouri and the entire floor in the kitchen area was 50% covered in trash (wrappers and such) and food, yes food! They even had a trash can back there which was full and overflowing. I couldnr believe my eyes, completly visible from the ordering area. The Employees were actually kicking the trash out of their way as the walked around. I pulled out my camera and started taking pictures immediatly! I have never seen such a thing and i am a HUGE taco bell fan. The cashier asked me "what are you doing?", I replied "reporting this mess". He replied "oh"!

Needless to say we did not order and went to the Mc Donalds down the street. Not nearly as good of food, but at least we could eat without worring about getting sick.

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tacotony
, US
Aug 13, 2011 9:12 pm EDT

What's the problem? Your food isn't prepared on the floor.

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8:03 pm EDT
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Taco Bell ghetto rude children running taco bell in new albany ms

So its about 10pm we place our order which took forever, get to window to be told there are no beans to make our order, then she shuts the window before we could even respond. and we could still hear what she wuz saying, she screamed to back man u need to get these folks they beans. I aint tellin um, shoot! Then opens window very rudely not looking at us as she spoke asking us "do we wants" em to make our stuff n jus not put beans on it? well so what would a bean burrito be without the beans? n I said um no thanks just add 2 more tacos and before i could even finish saying that she slammed the doors n my face as i was still talking, did not give me the chance to say not lettuce, so of course when she finally came to the window with tacos i had to say no lettuce and she had horrible attitude rolling her eyes n screaming and laughing with co-workers instead of tending to us, had to ask again for water i ordered. Then when we got our food the chalupa was so hard and old when i bit into it, it cut the roof of my mouth! So i go to take food back they lockeded door as i was walking up didnt let me in had to wait in line at drive thru again it took forever to give them their food back and ask for my money. While waiting i got my reciept to call and it was not even my receipt, not the food i ordered at all nor the price. Called talked to the manager who was more rude and ghetto than clerk at window. Im just asking who in the hell would want these people running their business? OMG!

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Update by Tonya Parrish
Apr 20, 2011 8:25 pm EDT

Forgot to mention had been driving for hours and just wanted some taco bell ... passed up several exits cuz there wuz no taco bell signs, jus to get the worst service and nasty food, i mean really! N still had another hour to drive still hungry, makes me never want to give taco bell my money again!

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niggazinthahood
Calabash, US
May 11, 2011 6:19 am EDT

idk why, but when i tried to post my last comment somewhere, it jumped to this page and posted it here. Sorry

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niggazinthahood
Calabash, US
May 11, 2011 6:17 am EDT

I just want to know why people think they will get sick from eating a store's food because their floors are dirty. The food never touches the floor, and even if it touched a clean looking floor it's still unsanitary. So there really is no health issue associated with there being paper and lettuce on the ground.

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9:57 pm EDT
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Taco Bell drive through

I had an extremely bad experience while ordering food through drive thru. I had to deal with a rude person by the name of ARIANA! She not only had our order incorrect but also made rude remarks as to why it was our fault the order was wrong. To make matters worse she made remarks to us as we drove away. I don't feel as a customer that I should have been treated the way I did. I advise ARIANA to consider changing her attitude.

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chevypride98
sand point, US
Mar 27, 2011 10:50 pm EDT

"im to scared to say it to her face so i'll go online and type it on this website where i think people wont make fun of me for my ridiculous complaint"

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3:57 pm EDT
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Taco Bell customer is always wrong!

Do you go to Taco Bell? Do you like their food? So do I! However, I'm more inclined to order a Burrito Supreme, when I go there, and I like it HOT!
This is where the problem occurs! The company's policy is that they will NOT put in the hot sauce while they are assembling your burrito. They refuse to do that as a service for you. I even tried to bargain with them to bring the open taco to the counter so that I may squeeze in the hot sauce packet myself before they complete putting it together. They also refuse to do that.

This is a corporate-wide policy. Personally, I prefer to eat my food, rather than to wear it. It makes no sense to have to dis-assemble the burrito all over again, at the table, so that I can squeeze in a packet of hot sauce, when they could do it as they are assembling it. And I'm not that adept at properly re-assembling the burrito so that I won't have to wear it.

Consequently, I've been avoiding on going to those restaurants lately. I don't have any fight left in me. It would take thousands of people to make their displeasure known, before they take notice, and any policy gets changed.

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Update by zonofabee
Mar 23, 2011 10:40 pm EDT

Don't you worry sonny, I asked them to do the sauce before putting in the order. I even offered a compromise to somehow put in the sauce before they closed the burrito. I walked out on many of those places when they treated such a simple request as the end of the world, and the customer as the enemy.

This is also my last post to trolls who have no respect for the elderly, are too ###ic to understand disabilities, and have no concept of being charitable to their fellow man. It is no use to attempt to have an intelligent exchange with low IQ ###ic people, who can't spell, and only express themselves with shameful language. I understand that they also worship bad customer service!

Update by zonofabee
Mar 23, 2011 8:59 pm EDT

I guess the IQ thing is showing up again! Doesn't sound very educated, and can't even spell! Can't even understand what some disabled people have to go through just to get by in life. You know that old saying, "what goes round, comes round". You reap what you sow. Just don't complain when some misfortune suddenly creeps up on you, and mows you down. Is that what it will take to make you understand? Sad, really sad!

Update by zonofabee
Mar 23, 2011 8:31 pm EDT

It's interesting to see how many people who have read this posting, are quite uncharitable towards their fellow man. And all that vulgarity! I guess that they are demonstrating their IQ. They should be ashamed of themselves! A similar attitude as Taco Bell's! I guess that they will learn when it is too late, and Nature catches up with them, and severely limits the abilities that they currently enjoy.

Another analogy. Do you like to eat steak? Many people do. Now what if you went into a restaurant, and ordered the steak rare, and it is served to you well done (mostly burnt). Consequently you are not getting what you ordered, or are paying for, so you complain about it, and that you wanted a "rare" steak. The waiter gives you some very eloquent expletives, and calls you some not-so-flattering names, and refuses to take the steak back, and bring you what you ordered, then walks away. What would be your reaction if that happened to you? Considering some of the shameful language that I've read here, I can just Imagine what some of the readers here would do.

Update by zonofabee
Mar 23, 2011 6:00 pm EDT

Some of you just don't get it, do you? Sure, it sure is a bummer of not getting the simple services which we would expect as a customer. This nation is going down the tubes when it comes to polite service. It is almost non existent now.
For all you know, I probably have severe arthritis and cannot use my hands like to used to when I was young. A service like squirting a tube of hot sauce into a burrito would be quite a boon for handicapped people.
With hands that don't operate normally, re-assembling a burrito is quite a pain. But for Taco Bell, this makes no difference! All they want is your money and "the hell with you", otherwise.

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3ksbvlqwth
Waterford, US
Sep 26, 2011 6:35 pm EDT

It's cross contaimination

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cassandra york
, US
Aug 13, 2011 1:28 am EDT

its unsanitary for employees to open packets of hotsauce and put it in ur burrito, also its fast food, if im in the car behind u and saw u ordered something small and it took that long to make. id be pretty pissed at the taco bell, not knowing theres a dumb ### who cant open up a packet of hot sauce on his own in front of me... grow some nails, get out of line, eat ur damn burrito

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danaroo
, US
Jun 13, 2011 6:40 am EDT

My grandfather with severe arthritis can open far more "difficult" packets, if this is a challenge for you, there are plenty other places to eat in the world.

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niggazinthahood
Calabash, US
May 11, 2011 6:31 am EDT

I know this post is old, but anyone who holds a grudge against taco bell employees for not putting extra hot sauce in your burrito is a complete asinine ###. First off, any autistic child can put hot sauce on the burrito while they eat it rather than opening it up and putting the sauce inside the burrito. They cant bring the food to the counter because they have food safety regulations to follow and they shouldn't have to risk getting other people sick so you can have your sauce inside the burrito. And I mean really? No respect for the elderly? Come on granny, if you're too old and fragile to put your own hot sauce on a burrito, you shouldn't be eating fast food OR DRIVING (old people driving should be a crime) in the first place.
I now step off of my soap box.

JuliePooh51265
JuliePooh51265
Lancaster, US
Mar 23, 2011 10:57 pm EDT

Well, ya know, the bottom line here is, if you don't like the way the food is served, don't eat there. No more, no less. Go somewhere that will make your food the way you want it. I wouldn't continually go somewhere that I knew wasn't going to make what I want. Call me picky that way.

JuliePooh51265
JuliePooh51265
Lancaster, US
Mar 23, 2011 9:37 pm EDT

I don't eat at Taco Bell. Their food sux as far as I'm concerned. I prefer Del Taco but I don't know if they have those stores everywhere. As far as putting hot sauce on, I just squirt a little from the packet for each bite. Then I can control the amount of sauce I'm getting. I don't usually use the sauce cuz I have a habit of dribbling it down my shirt. And, of course, I would have to wear a white shirt when I go. LOL

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pobarjenkins
Minneapolis, US
Mar 23, 2011 4:58 pm EDT
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What a difficult life you have.

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Dwight Nutrition
Bolingbrook, US
Mar 23, 2011 4:05 pm EDT
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Well you know what they say... there's no beef in Taco Bell beef. All the chemicals are probably warping the employees' brains.

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10:07 pm EST
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I worked at Taco Bell at 10917 Carolina Place parkway from June 2006 to July 2010 and I was told on july 6 that I was laid off due to lack of work but I was not given any notice on the last day that I worked July 3 2010 I was not told that maybe that they would cut my hours, pay me less. They just upped and fired me after 4 years!! The reason I am writing...

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Taco Bell food

I have been going to the taoc bell at 8820 21 and post
I have been unhappy over and over again.
I have complained to the mangers, I don't know how many times over the years.
I am tried of my food 90% of the time is wroing
No one seems to care.
If ask for no sour cream you get sour cream
If you ask for lettuse and tomato you pay for it, but you do not get it. I can go to another taco bell at cherry tree
Which is always right. But why should I driver further because some is not doing there job right or just don't care. Please have some do something about this!
Barbara dye
And when I tried to call today after getting home and it my food was wrong they would not answer.

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4:32 pm EST
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Taco Bell beefy crunchy burrito

I've purchased several of those beefy crunchy burrito throughout Fountain Valley and Huntington Beach, CA - I notice I was having this extremely horrible headaches - I'm 54 years of age and I have never experienced headaches or migraines - so I tried to think what I had been doing different since the onset of these excruciating headaches. The new beefy burrito - so I stopped consuming them for 4 - 5 days. Stopped into a Taco Bell - ordered the crunchy burrito and within a few hours - my headache had returned. I also noticed I actually craved this item. There must be some chemical they use that actually makes me crave them - and in turn gives me an excruciating headache. I will no longer be eating at Taco Bell..

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LMFAOLOSERS
, US
Apr 29, 2012 6:05 am EDT

LMFAO YOUR AN IDIOT

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1:42 pm EST
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Taco Bell beef in my burrito

I am a vegetarian, and me and my family clearly told Taco Bell that we did not eat any meat, and that it was against our religion. The waitress was barely listening to us, and when we recieved our food, my entire burrito was filled with beef. We asked for a refund, but the waitress was really rude about it, and called in her manager. We had to fight to get our money back just for four burritos we ordered filled with beef.

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dmallison
Denver, US
Apr 21, 2012 12:51 pm EDT

I, Donna Allison, CRF Investors LLC, Creative Realty and Financing LLC, CRF Investments Group and any other CRF Company, have not taken a penny from anyone, We have not scam or fraud anyone ever. We can not help it if the investors will not fund on the clients project. There is no fraud or scam here. I am so sorry that the clients project could not be funded. We have funded other clients projects. But we have tried everything we could do to help the clients get funding for their projectrs but could not get the funding for the clients, so now they want to post lies and slanders on our companies. We are in a legal battle to get them removed. Please be paitient with us they will be removed soon.

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dirtymoneyman
, DE
Apr 08, 2012 9:52 am EDT
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Taco Bells beef sounds like it's not FDA approved and is fed to children. Do not invest is this FDA children island as it is a scam.

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Mike Darovec
St Charles, US
Feb 28, 2012 7:06 pm EST
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nwloans...whoever you are, you are full of crap.

"giving DRUGS not approved by FDA to CHILDREN" is slanderous. It is classified as Slander per se. The post has no foundation and is not backed by any fact, written or verbal. The mere fact that this statement has been made by CRF INVESTORS LLC in this forum is a direct attempt to discredit our company and then lay the illegal foundation to back out of our signed an notarized JV Agreement.

Nutalan Nutraceuticals was indeed defrauded by CRF INVESTORS LLC. We have several documents, emails and telephone conversations to prove the fraud. So, our written compliant of fraud and then the Slander [Slander per se] stands as fact and cannot be refuted no matter what you try to imply.

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olisbos
, US
Feb 28, 2012 7:02 pm EST

@ nwloans - Who the hell are you to dictate who and what complaints can or should be posted here? This is a Taco Bell post [censored], WTF are you leaving your unrelated comment here for? Do you pay to use this site? Have a vested interest in it? No? Then sit down and STFU.

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nwloans
2711 Centerville Road Ste 400, US
Feb 28, 2012 6:48 pm EST

This doenst sound like fraud - this complaint should not be here - Please leave this site for real fraud complaints -
Definition of Fraud
1. A deception deliberately practiced in order to secure unfair or unlawful gain.
2. A piece of trickery; a trick.
3. a. One that defrauds; a cheat. b. One who assumes a false pose; an impostor.
1. deliberate deception, trickery, or cheating intended to gain an advantage
2. an act or instance of such deception
3. something false or spurious his explanation was a fraud
4. Informal a person who acts in a false or deceitful way

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Mike Darovec
St Charles, US
Jan 22, 2012 12:22 am EST
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CRF Investors response is an out and out lie. Nutralan Nutraceuticals has never sold any product in the US or any part of the world to children. As a matter of fact Nutralan Nutraceuticals has never sold any of its products in any markets period. Our products line has not been introduced. Our formulation designed for the juvenile market is under stick guard protected by NDA's that are not for public view. To state that we have sold or have administered this US patented protected product to anyone without FDA approval is false in its content. Every product that we design is OTC delivered and does not need FDA approval.

CRF Investors LLC is a company run by uneducated and very stupid managers and owners. That do know the difference between a Pharmaceutical and Nutraceutical. The statement about is slanderous in nature and is not back by any fact other than they, CRF pulled out, for no viable reason on a $5MM USD JV Agreement. This fact is true and is unmitigated. CRF Investors LLC is in fact at fault and has no legal issue with our company.
Warning...NEVER EVER DO ANY BUSINESS WITH THIS COMPANY...NEVER. Seek legal council if you have been defrauded.

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CRF
Eugene, US
Jan 15, 2012 2:20 am EST

Nutralan Nutraceuticals, Mike Darovec was a past client that we were doing a Joint Venture Partnership that we canceled during our due diligence period because they are giving DRUGS not approved by FDA to CHILDREN

We have the right to cancel. Sorry we can not make everyone HAPPY

THATS PROBALLY WHY THEY START ALL THESE LIES.

My attorney will take care of them the legal way.

Thanks

CRF Investors, LLC

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CRF
Eugene, US
Jan 14, 2012 6:02 pm EST

Nutralan Nutraceuticals, Mike Darovec was a past client that we were doing a Joint Venture Partnership That we canceled during our due diligence period because They are giving DRUGS not approved by FDA to CHILDREN

We have the right to cancel. Sorry we can not make everyone HAPPY

THATS PROBALLY WHY THEY START ALL THESE LIES.

My attorney will take care of them the legal way.

Thanks

CRF Investors, LLC

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CRF
Eugene, US
Jan 14, 2012 6:01 pm EST

Nutralan Nutraceuticals, Mike Darovec was a past client that we were doing a Joint Venture Partnership.

That we canceled during our due diligence period because They are giving DRUGS not approved by FDA to CHILDREN

We have the right to cancel. Sorry we can not make everyone HAPPY

THATS PROBALLY WHY THEY START ALL THESE LIES.

My attorney will take care of them the legal way.

Thanks

CRF Investors, LLC

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CRF
Eugene, US
Jan 14, 2012 5:32 pm EST

I retired on Dec 1 2011 from CRF companies to do my own humanitarian projects and spend more time with my grandchildren. Vicky is the Regional Branch Manager for all of my Companies.

Please do your own due diligence on the CRF Investors, LLC

Dont believe all the lies from liars that are made because they didnt get a loan from our company.

Thanks

Donna Allison

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In the span of one year, twice I bought tacos late at night to experience tremendous stomach aches and nausea. The first time after eating at this location I suspected the tacos, but I assumed I was catching the flu. My latest experience, after purchasing the tacos late at night, I was extremely ill. After consulting with my physician, I was diagnosed with...

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First off this taco bell has the worst managment team you could possibly think of they are rude complain about everything never show up for work on time and some dont even show up for work at all they have the worst service on food I dont normally complain about this because I also work in fast food and I know what it feels like to be yelled at about these...

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I went to Taco Bell bought some food and was given a certificate that said I could fill out a survey for a chance to win $1000.00 I have a greedy spot or two and few minutes to spend so I fired up fire fox and went to the web address on the certificate. The website looks just like one of those pages that has been ripped off by a url squatter and there wa...

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11:27 pm EDT
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Taco Bell employee smoking marijuana on the property outside the establishment door.

On September 10, 2010 at 10:30pm at the Taco Bell located
in Memphis, Tennessee at the corner of Mendenhall and Knight Arnold. An employee of this Franchise location was smoking Marijuana outside the establishment door. He was standing outside the enter door on an employee break. This seems normal to this young man. He didn't even try to hide his drugs from the customers inside the store nor outside either. It was very clear that a drug test is not conducting when hiring employee. This franchise should be close for business.

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Update by thomas ellis
Sep 10, 2010 11:34 pm EDT

On September 10, 2010 at 10:30pm at the Taco Bell in Memphis, Tennessee at the corner of Mendenhall and Knight Arnold. An employee that work at the establishment was on his break smoking marijuana outside door of the fast food restaurant. He did not have any respect for the customers.

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583586
30223, Georgia, US
Oct 31, 2010 2:59 pm EDT

if anything he got stoned and put extra meat in your taco

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NotEntitled
Chanti, US
Sep 11, 2010 10:29 pm EDT
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do you believe this somehow affected the quality of your taco?

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ashleyachee
, US
Sep 11, 2010 2:09 am EDT
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It sounds to me like it was a cig? HA, and about the nosy people comment, shut the ### up.

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7:52 am EDT
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Taco Bell misleading commercial

I'm not sure if I'm the only one that has this complaint or not. Taco bell is not the only company to do this and it is something that has bothered me for years now. Taco Bell has just come out with a new sandwich, the Chicken flatbread sandwich. I simple inexpensive sandwich, looks good right. The commercials appears to state every ingredient that is a part of the sandwich; chicken, cheese and flatbread. But then you order it and it also has a chipotle sauce. What I do not understand in the least bit is why these companies cannot say one more ingredient in their commercial, especially one as important as a chipotle sauce. I mean I can see it has flatbread, there's really no reason to restate that...but the chipotle sauce is orange/yellowish and therefore looks exactly like the cheese.

I had no problems with the sandwich personally, liked it actually. But I had ordered this specifically for my three year old son. I figured this would be perfect for him; inexpensive, simple and non-messy to eat, and who can beat chicken and cheese. But the sauce was too spicy for him. Had they said in the commercial that final ingredient I would have known this was not for him, instead I waste money.

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10:50 pm EDT
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Taco Bell new cantina taco

Through all the advertisements of your new taco, whether it be the cantina or any other item on your menu I continue to feel like I am being ripped off. The price for the taco shows no reflection in the quality or quantity of food I am getting. I got two tortillas and a small portion of meat, which resembled cat food. The taste was not any better than the way it looked. It had few onions and no cilantro on it at all. Each time I come to your restuarant I am let down with the quality of your food. The commercial represented a quality taco with actual cilantro leaves and chunks of meat. When I actually ordered the taco I recieved a mushed meat which was supposed to be "pork". I have never seen such a difference in the taco advertised and the actual. Maybe If the food looked even similar to the commercials I would feel good about my purchase and be a return customer but over the years Taco Bell continues to disappoint. Your unsatisfied customer.

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4:54 pm EDT
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Taco Bell broken teeth

I bit into a beef taco from Taco Bell on January 29, 2010 and broke 2 teeth on the several small pieces of ground up bone. I have documentation and my dentist documented the damage and it will cost over $7k to repair the damage. Taco Bell referred me back to the originaly meat production company: Tyson Foods.

BEWARE! DON'T EVER EAT AT TACO BELL AGAIN ! IT'S NOT WORTH IT!

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Derrick Young
, US
Mar 18, 2022 4:11 pm EDT

I just bit into cheesy been and rice burrito and cracked tooth. There were three tiny black rock I spit out

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Jon@
Modesto, US
Jan 21, 2015 2:00 am EST

Earlier about an hour ago I bit into a taco from del taco and bit into something hard and cracked my tooth it looks like a piece of tooth that sure isn't from me or looks like a piece of bone I don't know at this moment.

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yucca13
Yucca, US
May 10, 2011 4:08 pm EDT
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Del Taco is the only fast food place here that claims that they do not use any lard in their beans.

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yucca13
Yucca, US
May 10, 2011 5:03 am EDT
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I apologize for my sarcasm. I did misunderstand. This whole ordeal has been very upsetting. I will not eat fast food again. Too scary. I believe that even a vegetarian meal (like a bean burrito for example) could contain a foreign object.

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yucca13
Yucca, US
May 08, 2011 11:43 pm EDT
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I said beware of ground meat - I never mentioned ground up bone.
Your attitude toward non-veggetarian people seemed condescending to me.
Your accusations that we are liars is not called for either

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yucca13
Yucca, US
May 08, 2011 6:48 am EDT
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You are correct, Stealth Pilot, that one takes the risk of running into bone when eating meat. Whatever was in this taco was not bone, it had to have been a much harder substance (like metal) that shattered other metal.
You can doubt the story all you want, but we are honest people and would never accuse a company of wrongdoing unjustly.
Wanted to post an update. Tyson/Jack in the Box split the cost of the dental bridge reimbursement. It took a while and some effort, but I appreciate them taking responsibility for their product liability.

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villian
Wentworthville, AU
Mar 28, 2011 3:37 am EDT

Watch the DVD "FOOD INC" and you won't look at Fast foods the same.

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yucca13
Yucca, US
Feb 28, 2011 11:13 pm EST
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I ordered two tacos from Jack-in-the-Box, taking advantage of their 2 for $1.00 special. Their taco turned out to be an very expensive lunch. There was something in the meat that broke my permanent two bridge crown. It cost $1, 550 to replace. I gave the restaurant manager the remains of the taco which I know contained the remains of my dental bridge. They have come back with their report stating that no dental material was found. I have a witness to the fact that there was dental material in the taco remains.
They denied my claim. I am very disgusted with the way my complaint has been handled. Beware of ground meat at fast food places.

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ACamaioni
baltimore, US
Feb 10, 2011 4:14 pm EST

Just this week, I took my son to the movies and he was hungry afterwards. He wanted Taco Bell... I ordered myself one of thier new QUAD STEAK QUESADILLAS ...wasn't bad until I took a bite on something hard and felt a pain shoot through the left side of my mouth! What I found was a white square object that was almost a square inch with gristle attached. It cracked my tooth and I was sick to my stomach (which I'm sure was psychosomatic). I went online and immediately sent a complaint to their corporate office. 3 days later, I received a call from the mgr of the Taco Bell I purchased it from...I did not return the call because I felt that I made a complaint to the corporate office and they should have been the one's to contact me. Not only do I not want to ever eat at Taco Bell again...I can't stomach the thought of eating any food prepared by someone in a restaurant.

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mbcamp
dallas, US
Jan 10, 2011 3:56 pm EST

I would press charges to pay for your dental bills.

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12:39 pm EDT
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Taco Bell terrible service

Well this is kind of an interesting situation but never the less irritating. My birthday was on April 12th and I had called a few days before that to check what tacobell does for birthdays and was informed that I would receive a free combo meal. A group of us probably about 40 of us arrived at tacobell on the 12th to eat and I was the last one in line and was talking to some friends, so all my friends bought there food first and then when I got to the front the cashier told me they did no such thing and told me that they don't do anything for birthdays. I asked to speak to the manager and the cashier went back to an office and said that he was right and that they dont offer anything. So after all my friends had already purchased there food I get the shaft I was absolutely furious and the guy did not seem to care in the least bit. Well now taco bell has lost 40 customers and I will continue to try to ruin there name because of the bad service that I received.

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BigBrownEyes
Tustin, US
Apr 14, 2010 12:11 am EDT

It fast food, so I don't except all the services like in a regular restaurant.

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4:24 am EDT
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Taco Bell sharp like bone in my burrito supreme steak

I went to Taco Bell Resturant to day, In which I went thru the drive thru I order a somethings one of the items that I order was a Burrito Supreme Steak. As I drove off I was liitle hungry I couldn't wait until I get home because I just got off work. So as I was drive I start to eat my burrito not thinking any thing of it so I was just about to finish my burrito when I was chewing I fit like a hard object that not the steak when I proceed to take the object out of my mouth it was a sharp like bone in which I could have choke on so immeditly call the number on the recipt the that Manager answer the phone, hang up on me when I was explaining what just took place from me eating from their resturant then I call back and at that time I was pretty upset. So I stated to the manager am on my why back to the resturant not even 10 to 15 pass. I contact everyone that was on the recepit and on the display on the resturant knowone call back and I had to keep calling the manager because it was a serious matter that need to be adress because everyone safety and myself need for the product to be pull so knowone else could have the same situation happen to them it could have a child or elder person then what. The management to team didn't seem like they care enought to take this situation serious because its very serious to me... I don't know what else to do because some needs to go the resturant and see if they are preparing their food correctly I don't know because this is all new to me. Please help

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ChristinaZ
Groton, US
Jan 15, 2011 12:44 am EST

Ok well now Im looking on this post and obviously this was not what I commented on so 4 u 2 send me a smart [censor] message made u look stupid oh and by the way the steak dont have bones in it u probably ate some hard [censor] beans in it and if fast foods always so bad 4 u maybe u should cook

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shadowplay89
Clinton, US
Apr 10, 2010 1:21 pm EDT

I understand your concern with the bone, the world however is not a perfect place. I can't even count the times i have accidently eaten a bone from a piece of meat. Usually the restaurant meat does not have bones, you were just one of the unlucky ones who got it. Maybe in the future the world will become a little more perfect and have no bones in our meat but as of right now its nowhere near perfect.

About Taco Bell

Taco Bell is a fast-food chain that specializes in Mexican-inspired cuisine. Founded in 1962 by Glen Bell, the restaurant has grown to become one of the largest fast-food chains in the world. With over 7,000 locations in more than 30 countries, Taco Bell is known for its affordable and tasty menu items that cater to a wide range of tastes and preferences.

The menu at Taco Bell features a variety of items, including tacos, burritos, quesadillas, nachos, and more. Customers can choose from a range of fillings, such as seasoned beef, chicken, steak, and vegetarian options like black beans and potatoes. The restaurant also offers a variety of sauces and toppings, allowing customers to customize their meals to their liking.

In addition to its traditional menu items, Taco Bell is also known for its innovative and creative limited-time offerings. These items often feature unique flavor combinations and are designed to appeal to a younger, more adventurous demographic. Some recent examples include the Nacho Fries, the Naked Chicken Chalupa, and the Doritos Locos Tacos.

Taco Bell has also made a name for itself in the fast-food industry by embracing technology and social media. The restaurant has a strong presence on platforms like Twitter, Instagram, and Snapchat, and has even launched its own mobile app. This app allows customers to order and pay for their meals ahead of time, skip the line, and earn rewards for their purchases.

Overall, Taco Bell is a beloved fast-food chain that has built a loyal following over the years. With its affordable prices, tasty menu items, and innovative marketing strategies, it's no wonder that Taco Bell continues to be a popular choice for fast-food lovers around the world.

Taco Bell Customer Reviews Overview

Taco Bell is a popular fast-food chain that has been serving Mexican-inspired cuisine since 1962. The restaurant is known for its affordable prices, quick service, and delicious menu items. Taco Bell has received numerous positive reviews from customers who appreciate the quality of the food and the convenience of the restaurant.

One of the most significant advantages of Taco Bell is its extensive menu, which includes a variety of tacos, burritos, quesadillas, and other Mexican-inspired dishes. Customers can choose from a range of ingredients, including beef, chicken, beans, and vegetables, to create their perfect meal. The restaurant also offers a variety of sides, such as nachos, fries, and cinnamon twists, as well as drinks and desserts.

Another positive aspect of Taco Bell is its affordability. The restaurant offers a range of value menu items, making it an excellent choice for budget-conscious customers. Many reviewers have praised Taco Bell for its low prices and generous portions, making it an ideal option for families and groups.

Taco Bell is also known for its quick service and convenient locations. Many customers appreciate the ability to order their food quickly and easily, either in-store or through the restaurant's mobile app. The restaurant also offers drive-thru service, making it easy for customers to grab a quick meal on the go.

Overall, Taco Bell has received positive reviews from customers who appreciate the quality of the food, the affordability of the menu, and the convenience of the restaurant. Whether you're looking for a quick lunch or a late-night snack, Taco Bell is an excellent choice for Mexican-inspired cuisine.
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Overview of Taco Bell complaint handling

Taco Bell reviews first appeared on Complaints Board on Sep 22, 2006. The latest review Slow customer service in drive thru over 1 hour wait was posted on Apr 16, 2024. The latest complaint sarcastic service was resolved on Sep 22, 2019. Taco Bell has an average consumer rating of 1 stars from 2481 reviews. Taco Bell has resolved 83 complaints.
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  1. Taco Bell contacts

  2. Taco Bell phone numbers
    +1 (949) 863-4000
    +1 (949) 863-4000
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    +1 (651) 457-1855
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    +1 (949) 863-3915
    +1 (949) 863-3915
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  3. Taco Bell emails
  4. Taco Bell headquarters
    1 Glen Bell Way, Irvine, Pennsylvania, 92618, United States
  5. Taco Bell social media
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