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T-Mobile USA / refund

1 Flagstaff, AZ, United States

Hi,

I have change my service to tmobile. While my monthly bill would've been a lot better than another cell company, but the service or signal did not work where I live. I've have the acct for less than a week. During that time I called tmobile a few times about the signal, I was told to give it a couple of days. Finally, I canceled my acct and went back to my old cell ph company. Since the end of July 2018, I've been requesting my refund of almost $200. I called almost each weekend and I emailed the manager who never emailed me back. I feel like they ripped me off and I'm so frustrated with them.

Ti
Nov 4, 2018

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