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T-Mobile / fraud and money

1 19 Grenaby AvenueUnited Kingdom Review updated:
Contact information:
Phone: 07946467525

I took a contract out with t-mobile in September 2008, after about 2 months off being with t-mobile realised that i was overdrawn with my bank, i investigated this matter to find out that t-mobile had sent up 2 accounts with my bank details but in the name of Miss Cod.
after getting a refund from t-mobile i then realised on the 04/03/2009 that i was was again over drawn with my bank, after investigating i found that Mobile has taken 2 payments out instead of 1 this has caused me great stress and upset as i have spent hrs on the phone to the bank and to t-mobile .I now have to send a bank statement to t- mobile to prove what they have done.
I do i go about claiming compensation for my time, stress and bank charges?

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Comments

  • Bt
      30th of May, 2011
    0 Votes

    yes i send a contract also with tmobile also i told them that i would try them out and see if they would work where i live they told me that i shouldnt have any proublems with there service guess what i did so i called them over and over they wouldnt listen to me so i went and bought me a pay as u go phone and it works great i said to them i would like to send them back they said i couldnt that i would break the contract i even ask for there address so i can send them back they wouldnt give me the address so i stop sending them money on something that wouldnt work so what they do they got into my checking account and took 200 from my account with out asking to do so thats very wrong now iam behind on my rent and every thing eles thanks very much tmobile great job never again

  • Bt
      30th of May, 2011
    0 Votes

    no comment at this time

  • Bt
      30th of May, 2011
    0 Votes

    none

  • Bt
      30th of May, 2011
    0 Votes

    tmobile turn off my cell phones and still was charging me for service that i didnt have they send me a bill over 400 and for what for service i didnt have and than they sent me another bill over 700 and double my cell phone theres no way my bill was that high for service i didnt have give me a break fars im concern i have no bill thanks for nothing

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