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SynapseIndia Customer Service Phone, Email, Contacts

SynapseIndia
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www.synapseindia.com
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2.2 13 Reviews

SynapseIndia Complaints Summary

4 Resolved
9 Unresolved
Our verdict: Engaging with SynapseIndia, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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SynapseIndia reviews & complaints 13

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5:25 pm EDT
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SynapseIndia Website developer

I hired Synapse India to create a website for me. I used one of these freelance / outsourcing websites to find them. The project was not cheap - several thousand dollars. There were many issues with this company. There were massive delays completing milestones. They also did not do anything according to the specification document. The entire site was buggy and not functioning at all. Every time I asked them to see the completion of the milestones, they pointed to computer code that I couldn't understand (I am not a programmer) and forced me to continue paying assuring me that the site would be ready. After months of this, I finally decided to quit and they didn't return any of my money. I also did not have a functioning website. I spoke to everyone at the company including the CEO to no avail. I wanted to build out a website for cheap and the price this Indian outsourcer looked so good that I fell for it. There is a reason why the services offered is so cheap versus U.S. developers. This was the worst experience of my life and will never work with this company again, and I hope by writing this review, others will not fall into the same trap. Synapse India Synapse Complete rip-off, didn't complete project, delays, horrible customer service, incompetent.

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Sunil Chauhan
, US
Feb 18, 2021 7:11 am EST

Company bolati hai ki har jagah saaf safai rakho, lekin mujhe dustbin milti he nhi hai, to me kya apne ghar ki dustbin office me rakhkar safai karu

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10:45 am EDT

SynapseIndia Web development

This company reached out to me via Twitter at @sajivsynapse. I discussed what I wanted and was quoted $500. After I gave that amount I was then asked to pay another 70 and then after I paid that another 50. Basically I had to pay for a fillable theme for them to upload onto my website.

Because I was being proactive and my product was not coming out for another two months, I asked for a coming soon page in the colors white black and gold with graphics. I was told that I would get it but when the webpage was created it was blank black and white. At mediately sent email once again complaining about the amount of money and misquoting and the product. I was ignored because conveniently the day that they sent the webpage it with Indian festival for five days. So I created my own website for a coming soon page and he looked 10 times better. Took me four hours.

After my complaint, it seemed that they wanted to hurry up and do the work. Only problem is, as I had told him before, I did not have the product so I do not have images. I told him it will be another few weeks before I could give it to him even though I had already paid in full. I didn't need anything from him except more time and I would give him the information and pictures.

He emailed me so much it was harassment I asked him twice not to email me again until I was ready to do business. Once again he emailed me trying to rush. I then said I did not want to do business with him because of the misquoting, the product I received, and the customer service. They refused my refund. I took to social media to's tale about my bat review with the company. They offered me $100 refund. I thought that was absurd because they did no work. The next day, I got an email from a personal account [protected]@gmail.com threatening me to keep quiet about my experience or he would mess up my business. I continue to tell people about my experience with him. The day after that, he sent me an email with two links to two webpages that had stolen pictures from my personal Facebook and "reviews" from my product about people hurting themselves and breaking their ankles. This was all a lie because I have not even sold any product. My product is not even ready. Immediately after sending me the email with two links, he sent me another email from the professional account as if nothing happened asking when we would continue the work.

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2:28 am EDT
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SynapseIndia Harassing employee

I was working in synapseindia [synapse india] before some time, now i left the company, this is one of the worst company in my life, whenever i left a company they clears my all old balance, give me my full salary, relieving letter and best wishes wo, but this is a company who give the salary after the one month of joining of new company when you sent a mail from that company.. if you think then why people are working there for - more then 3, 4, 5...years, here is the answer because those people have zero skill and knowledge they are there because all the skillful employee left this company after the bond or before the bond period because these kind of people who are working in synapse from the 4, 5...years they do not have manner of talking they are gwarn type they can not talk in hindi properly they can not talk of any topic except company owner behavior, when you join this company they try to scared you by telling that company owner samit khemka will beat you abuse you assaults you...even HR are very poor and beach in nature ...If you still going to join this company i have a question for you ...please think about this 10 times...how many company have this type of online complains ? you ever mark any complaints about your previous company if no then why this company have ? why this company have http://courtnic.nic.in/DDC_Patiala/paryqry.asp more then 300 curt cases...?

SynapseIndia Software development India, SynapseIndia Software development India,

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Sunil Chauhan
, US
Feb 18, 2021 7:17 am EST

Company kahati hai ki tumhe activity me rahana hoga, meri marji me inki activity me jaun ya na jaun din bhar me kaam karu or sham ko activity karu mujhse ye sab nhi hota.

Is SynapseIndia legit?

Our verdict: Complaints Board's review suggests SynapseIndia is mostly legit with an 74% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 30% caution is advised. Before engaging with SynapseIndia, reviewing user feedback and how SynapseIndia addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with SynapseIndia. Trust, but verify.

SynapseIndia earns 74% level of Trustworthiness

High Trust Suggestion: SynapseIndia evaluated with 74% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

We found clear and detailed contact information for SynapseIndia. The company provides a physical address, 6 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

SynapseIndia has claimed the domain name for synapseindia.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Synapseindia.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Synapseindia.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Synapseindia.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • SynapseIndia has been found to only resolve 30% of 0 negative reviews, indicating a lack of commitment to addressing customer concerns. Many customers have experienced long wait times for responses or resolutions, unhelpful or inaccurate answers to their questions, and a lack of follow-up or updates on the status of their issues.
  • SynapseIndia protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to SynapseIndia has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • The registrar associated with SynapseIndia has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
  • This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
  • We conducted a search on social media and found several negative reviews related to SynapseIndia. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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10:29 am EST
Resolved
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SynapseIndia Scammed by Synapse India on Elance (Reviews & Complaints)

Synapse India is a terrible company when it comes to providing quality services to it's clients. We had outsourced a project to them worth $8, 000 (considering their reputation on Elance) but that proved to be a big mistake in our decision making. Not only did they took all the money but also contacted my client directly for the business (which was clearly a breach of our contract). Their programmers are inexperienced and the management is very rude. Once you are in their trap they will not let you get out of it. BUYERS, BEWARE OF THIS COMPANY!

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Sunil Chauhan
, US
Feb 18, 2021 6:49 am EST

Company me koi aaram nhi hai. Yaha par punctuality se kaam katna hota hai. Log 2 ghante kam karte h 5 se 6 ghante aram karte hai

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7:09 pm EDT
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SynapseIndia - Paritosh Agrawal

Synapse India a hell company don't join this company. They do not care for your work or anything they have to just bounce your checks and file a case on you so that you get afraid of court and pay them amount of 2 lacks.

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10:13 am EDT
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SynapseIndia Dont join Synapse in noida

Hello guys/Girls,

I am a victim of that company so never ever joined this company. Because they signed bond and then they harass you. Synapse is such a worse company to join, they never give u relieving letter or salary. Even in Synapse office atmosphere is very bad; beaten employee and harras with optimum level and forced them to leave the company. Once they left then they filed the case and harass people.

Dont join synapse Dont join synapse Dont join synapse Dont join synapse Dont join synapse Dont join synapse Dont join synapse Dont join synapse

Your Friends,

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Sunil Chauhan
, US
Feb 18, 2021 7:15 am EST

Automated system - company says to work according to our software, i will work with copy, pen why should I use their software?

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7:05 pm EDT
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SynapseIndia Fraud

I and several others have recently had nightmarish experiences with Synapseindia, which we hired through Elance. In less than one day, I have discovered five others with nearly identical experiences to mine who are willing to do whatever it takes to bring this situation to light. We feel Elance has facilitated fraud pertaining to this service provider and we are paying serious price for it. Collectively, we can prove the following:

--Elance facilitated fraud by allowing Synapseindia to manipulate its customer feedback system. Of 207 recent clients and 47 reviews, only ONE is negative about this company. However, three out of the 6 people involved in this complaint, including myself, were not allowed to leave feedback about this company when we attempted to do so, even though we were well within the 60-day timeframe required by Elance. In each case, it was discovered that Synapseindia falsely changed the completion date for each project to prevent feedback. I managed to have Elance correct this mistake only after innumerable phone calls and emails. Further, out of 10 people I contacted, not one was actually satisfied with their service. Nine of these people have agreed to allow their names be used in this complaint.

--Elance allowed Synapseindia to mispresent its technical skills. All of us can clearly prove that Synapseindia was lacking the ability to complete our projects, depsite the fact that they claimed expertise and had more high scores on more skills tests than virtually any other Elance service provider. Furthermore, this company continually made innumerable, blatant mistakes and attempted to charge each of us to correct to them.

Elance claims it has a neutral, non-responsible role in connecting employers with service providers. The structure of their service, however, is far from neutral. I and 3 others of the people I spoke with are paying serious financial consequences for our decisions to use this service. If you choose to use them anyway, be very careful!

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Rie Avis
, PH
May 13, 2012 4:30 pm EDT
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Have you checked out www.Staff.com ? This is another site for work from home jobs. It is similar to oDesk but for full time work only.Employers who are seeking to outsource their jobs can choose from the pool of talented staff, while jobseekers can look for opportunities here.

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Shastasage
, US
Oct 16, 2011 7:28 am EDT
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In response to my earlier post on September 18th.

The Elance issue was resolved to my satisfaction.

I persisted and after a long hard battle i finally got my review changed and Provider agreed to refund some money.

Elance actually called my house on a Sunday to apologize about the ratings mishap.

So at this point provider JessiHoffman and myself are on speaking terms again and i hold no ill will towards her.

My advise…contracts! and be vigilant with what you want and expect…annd be clear…very clear and don’t be afraid to pause or stop a project if you think or feel something is not right.

Elance doesn’t have the best people at their first level…but when escalated there will be someone to listen. But getting there can be a long process. Persistence can pay off.

Thanks,

Shastasage

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Shastasage
, US
Sep 18, 2011 11:11 pm EDT
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I have been through 5 months of hell with Elance.
Provider JessiHoffman ripped me off and then i rate her as a 1.0 and give her a bad review
A week later my review is absent and she now has a 5.0 star rating from me?
How can this be?
I have this all on screen capture and can prove it.
So how can Elance give any credibility to any of their ratings...they are all in question now.
What is this called? I think some would say criminal and others Fraud?
Be warned!

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Our_House
Sydney, AU
Jun 23, 2011 8:43 am EDT

I know this is a different issue / experience but you must know the the truth... Elance abuses customer Privacy!
I have just been informed by a 3rd party (who fully disclosed he was a 3rd party) that elance released my transaction history!
This 3rd party is not a registered user of elacne, there was no subpoena, no warrant and no request from any law enforcement agency but this 3rd party was able to send several well crated emails to elance inquiring about my account, acting as a 3rd party and was able to get access to my transactional history.

Be warned of elance they do NOT protect your privacy.
They will release your personal data and release your financial records to anyone...

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myaspirenet
, US
Apr 22, 2011 2:24 am EDT

I would also like to follow up with further information about our experience with Synapse, please check out http://www.synapseindiacomplaints.com

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SynapseIndia - Please Help The People In This Organisation

Hi, I worked with this organisation only for 1 and half month, in such a short period they made me so frustrated that i was getting into depression beause of Paritosh Agarwal, he ia bastarted and ###, he harrsed me since i join i use to worked for not less then 10-12 hours every day even i have prove for the same.He used to harass me in front of my team...

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12:25 pm EST

SynapseIndia Scam artists

We paid tens of thousands of dollars for them to build an e-commerce site. Then invested several more thousands of dollars in order for them to fix their own mistakes (ranging from spelling errors to hundreds of coding errors). After they failed to complete everything months after the deadline, we left a negative review on another site. They called and threatened us. We did not take off the review so they hacked into our site and shut it down on one of the busiest days of the year for us. Thankfully the hosting company traced the attack back to them so we can take legal action. The most incompetent and unprofessional company we have ever dealt with. Will never outsource again. I cannot believe that a "Microsoft Certified Partner" would ever behave like this or be this incompetent.

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Sunil Chauhan
, US
Feb 18, 2021 6:45 am EST

The company says to attend the training and update myself. I attend to my wishes.

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Welknown
, US
Nov 14, 2013 7:05 am EST

Its horrible how can they behave like this. I will never gonna join this company in my lif time...but m bit confused these ppl belong to good previous co. records and have good degrees then whats the need of doing such things?
And why ppl join this co if they know the fact...i think more than 200 ppl are working there.

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trapped by synapse India
, IN
Sep 29, 2012 3:24 am EDT
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Synapse India

Synapse India Didn't perform tasks paid for, Left bad review so they hacked into our site and Bradenton, Florida

21st of Dec, 2010 by User123824

Synapse india not good for client as well, why synapse india not getting banned. synapse inida is sucks company in india, synapse india client are also not happy . synapse india keep their eployees like hostage. synapse india is a bad company, synapse comunication pvt ltd

We hired this company to build an e-commerce website. Spent thousands of dollars more than we were originally quoted, because we paid for them to fix their own mistakes. After they did not complete the job in the allotted time frame, we wrote a poor review. They then called to threaten and proceeded to hack into our website to shut it down. Very professional behavior from a "Microsoft Certified Partner". Thankfully the security logs at the hosting company have traced it back to them, so we will be continuing with legal action. The worst experience I have ever had dealing with a business in my life. Lesson learned on outsourcing. They lack the technical knowledge and command of the English language to properly put together a well functioning website. Simple words on the site were misspelled horribly. They are a complete ripoff. I cannot believe a "reputable" business would take such actions.

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helpsynapsenoida
, IN
May 17, 2012 5:57 pm EDT

Hello All,

Are you aware of the fact that this company file cases on employees for bounce cheque. If you do not believe, visit:-

http://courtnic.nic.in/DDC_Patiala/paryqry.asp

and query with PARTY as SYNAPSE for different year.

You will see that company has filed cases on its employees for cheque bounce.This is authentic list from Indian Court.

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helpsynapsenoida
, IN
Aug 03, 2011 8:28 am EDT

Join us on :

YAHOO Group Name : HelpSynapseNoida
http://groups.yahoo.com/group/HelpSynapseNoida/join

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helpsynapsenoida
, IN
Jul 28, 2011 1:28 pm EDT

Hi All,

As a client of SynapseIndia, we are looking for your help to expose the company named SYNAPSEINDIA. We would appreciate if you can provide your support by joining the below yahoo group

YAHOO Group Name : HelpSynapseNoida
http://groups.yahoo.com/group/HelpSynapseNoida/join

Thanks,
HelpSynapseNoida

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SynapseIndia - Lack Knowledge, Horrible Service, Shut Down Website to do Harm

The worst mistake we have ever made. Found them on elance. Paid them thousands of dollars to fix mistakes that were theirs to begin with. Did not accomplish job in the allotted time frame. Made up lies and excuses. Lack technical knowledge and even command of the English language to spell things correctly on our website. After we wrote a bad review, the...

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2:08 pm EST
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SynapseIndia SynapseIndia

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Sunil Chauhan
, US
Feb 18, 2021 6:38 am EST

Everyone has not the same mind. I cannot work smart according to the company.

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helpsynapsenoida
, IN
May 17, 2012 5:57 pm EDT

Hello All,

Are you aware of the fact that this company file cases on employees for bounce cheque. If you do not believe, visit:-

http://courtnic.nic.in/DDC_Patiala/paryqry.asp

and query with PARTY as SYNAPSE for different year.

You will see that company has filed cases on its employees for cheque bounce.This is authentic list from Indian Court.

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helpsynapsenoida
, IN
Jul 28, 2011 1:29 pm EDT

Hi All,

Let us warn you about an organization named SynapseIndia in Noida. This company is a crook company and harass its employee within few weeks of joining. We are 5 people who want to expose this company and their ill-practiced HR policies. You can join the below yahoo group so as to keep yourself updated on SynapseIndia bad policies and working style. Also if you are the one who has been harassed by Paritosh, Shamit, Kapil, Harish, Susharan and any other employee of SynapseIndia, do write to us. Together we want to ensure that in future no company does this to its employees.

YAHOO Group Name : HelpSynapseNoida
http://groups.yahoo.com/group/HelpSynapseNoida/join

Spread this message to your friends and other yahoo groups so that we can expose this organization quickly.

Thanks,

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SynapseIndia - Synapse India bad company

I was working in synapseindia [synapse india] before some time, now i left the comay, this is one of the wrost company in my life, whenever i left a compant it cleard my all old balance, give me my full salary, releving letter and best wishes wo, but this is a company who give the salary after the one month of joining of new company when you sent a mail...

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2:43 am EDT

SynapseIndia Very Bad Nature Firm

Have a bad nature is owner ?

One Employee Ko Chaku mara ?

Secomd ko Lat Ghuso se mara ?

What is this ?
How can work is
EMPLOYEEEEEEEEEEEEEE

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Kumar
, IN
May 16, 2009 8:47 am EDT

O My God they are treat like this with their employees to kill them. Very shame on Indians

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CP
,
Apr 30, 2008 2:46 am EDT

I am also shocked to see that they only do twice yearly increments and average 30% only!

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Contact SynapseIndia customer service

Phone numbers

1855 796 2773 +1 (941) 527-1257 More phone numbers

Website

www.synapseindia.com

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