Symantec AntiVirus / Unexpected charge on VISA card
I had problems with automatic renewal of Symantec anti-virus renewal for one year, because of expiry of credit card. We updated the information, but automatic renewal did not happen, so we purchased renewal separately through internet. However, on VISA statement a charge was made by DRI*Symantec for USD 68.99 on 09/06. We assume for the automatic renewal. NO confirmation email was received. So we have paid twice for the one year subscription.