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3.7 44 Reviews

Swreg Complaints Summary

30 Resolved
14 Unresolved
Our verdict: With a good resolution rate, Swreg generally handles customer issues well. However, it’s important to be proactive. Familiarize yourself with their processes and services. Reading through various customer experiences will provide valuable insights into how they handle complex issues.
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Swreg reviews & complaints 44

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Newest Swreg reviews & complaints

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M
2:37 am EST
Resolved
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Swreg Recurring withdrawals

SWREG are still taking money out of my credit card. I have e-mailed them many times to tell them to cancel this but they have not answered and do still take the money out. This was for payments I use to pay to Big Ticket To Wealth on the presidential program which I cancelled about 4 months ago. They are owe me 4 months at £19 per month.

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naxar
, GB
Feb 25, 2010 8:08 pm EST

hi
swreg is fruadster company i paid for a financial document through them and they charged me twice for that which was about £750+ 1st of all they refused to accept that they charged me twice but after that they accepted their mistake but not refunding me my money i have emailed them many times but no resopnse so i am taking them to british trade standards. i would try my best to bann this site to operate in UK

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SWReg Info
, US
Feb 02, 2010 5:08 pm EST

Hello:

If you can email your order number to "info@swreg.org", our CS Team will escalate your refund request.

Regards,

SWReg Support

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M
7:24 pm EST
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Swreg Rip-off

I, too, got dupped by SWREG. Somehow they got on my Skype with a message that a virus had been detected on my computer. To erase the virus, I need to clean my registry right away by clicking... I clicked, only to find out that it would cost $19.95 to perform this cleaning. Like a fool, I did it. Nothing happened that I am aware of. I only hope that by clicking I didn't add a virus on my computer. AVOID THIS COMPANY!

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babooy
Green Bay, US
Feb 15, 2010 11:12 pm EST

Due to previous terrible/no service from SWREG I recently had a chance to tell a new sales provider that I will not be doing business with them as long as SWREG is the funds processor. To bad for the seller, but I will not allow SWREG to handle any of my sales transactions. This is a shameful American company and needs to be put out of business. They cannot be trusted to respond to your inquiries or intervene if the seller should happen to be a scammer or won't honor their guarantees. SWREG takes their cut and leaves you out to dry when you need their help, when trying to recover your stolen funds, from their scammer clients.

ComplaintsBoard
K
9:47 am EDT
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Swreg software fraud

Website clearly lists a software package that will unlock the 3.1 version of the iPhone firmware...I made my purchase in "good faith"
and afterwards, the link to the downloads, states that the 3.1 version of the software will be posted later...and to "check back OFTEN"...
My blood is boiling...This was dishonest advertising and I am filing a FTC complaint for deceptive advertising...no response to customer
service contact emails that I've sent...what a surprise?..When they purport to sell you the product that you want, and then reveal, "after the fact" and
after your money is paid thru PayPal, that they don't have the version of the product that they list on the front end of the website, then its just wrong...
I will be filing a dispute with PayPal too...After investigating the number of complaints that this company has, PayPal should cease and desist from doing
business with them...if they continue, that makes PayPal complicit in the perpertration of the fraud...

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KRP2011
Derb, GB
Jun 01, 2011 11:54 am EDT

I made a purchase from a SWREG business, http://www.htcsimunlock.com/, paid the money didn't get the code, didn't get the refund.

I spoke to a few customer service people at SWREG and Digital River, my purchase number was recognised by all. All the staff I spoke to are powerless.

If you are having problems, and if you are prepared to be nice call Linda, she is a senior receptionist at Digital River which is the main company and has all the emails and contacts you would need. I got to her by accident on [protected], she was very helpful, understanding and put me through to a senior manager and gave me an email of a someone relevant and important if I got nowhere. Because I had already opened a dispute in PayPal the money was held, that is not in Digital River hands, the senior manager told me she was not able to make the refund. So rather than get into a stink with her I decided to wait it out to see if I got a refund through PayPal.

Fortunately I managed to get a refund through PayPal because SWREG didn't make a comment during the dispute (one is not covered for digital purchases in PayPal, unless the seller doesn't comment in a dispute, this is a very small loop hole one shouldn't rely on). So I didn't need to go back to Linda or email the important person.

Feel free to share my experience.

Karl

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tomky7837270
, CA
Mar 22, 2011 3:49 am EDT

now way I am a busy professional and I cant go through barrages of information I went to http://www.appleunlocker.com and jail broke and unlocked my 3gs 4.2.1. Besides they offer a 100 money back guarantee and free updates which I get emailed periodically.

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iPhone4Jamaicanbb03.10.01
, JM
Jan 30, 2011 3:50 am EST

well i bought it 10 days ago for iPhone4, where it says it will unlock version 4.2.1, when i download it, it then says choose phone generation and version & i did, and then the instructions say it will upgrade the phone to version 4.2.1 which is the same version as the phone. so now it the file sits in my downloads bin is i contemplate this. it makes no sense. i'm too eager, and i can be messed up because of that, so i chilling until it comes out form the Dev team and such. $30 down the drain, but it's better than loosing the $700 i paid for the phone. I really want this phone unlocked. By the way, the home page :http://www.unlockiphone4.org/index.html, looks nothing like the installation pages, which are much cheaper looking & unprofessional (just white page & black text). But is it anyway possible that since this complaint is from 2009 things have changed. However you wrote your complaint 3days from now. Patience.

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iphone owner
Baltimore, US
Jan 27, 2011 1:11 am EST

SWREG is part of DIGITAL RIVER, an elaborate e-commerce scam. SWREG takes payments for iphone unlock software that they claim can unlock your iphone in minutes. The truth is, there is no iphone unlock software for amartures. Even your neighborhood cellphone unlockers can tell you that. Unlocking an iphone involves a complex trial and error process, it needs brains of a patient expert. most of this online software peddlers upload the widely available software from blackrain.com and sell it as they own. The software is more likey to corrupt your phone 90% at best. Dont waste your money buying anything from this companies that claim to offer 100% money back guarantee and operate under different urls. The claim 24/7 technical support. Trust me, you wont hear anything back from them after they take your money. If you insist on a refund, they just delete your account access to their so called "members area", and then you cannotr be able to "bother" them no more. PAYPAL is complicit in this scam, even after numerous complait, they cannot reverse the charges. BBB ( the better business buereau) too is complicit in these. They give DIGITAL RIVER a rating of A+ while giving SWREG an F, and then claim that SWREG is shut down and that they are unable to contact them. when they infact know the two companies are one and the same, even the SWREG website boasts that it is part of DIGITAL RIVER, and DIGITAL RIVER claims in their website that they acquired SWREG. If you call DIGITAL RIVER they will insist that they insist that they are not affiliated with SWREG anymore. Their address is listed the same for the two companies. long story short. THERE IS NOTHING LIKE AN IPHONE UNLOCK SOFTWARE. If your local cell unlockers cannot do it for you while you wait and they are the experts, who are you to donload a $19 software that clims to offer you unlimitted iphone unlocks. Notorius companies include www.appleunlocker.com, www.iphonekeys.com all these sites are operated by the same people that you will never be able to find their telephone number or email address. They just have a contact us page that you post your rants and then they go to a black hole. Dont be a victim! I have been scammed by them!

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FOXYSNOWFLAKE
Swansea, GB
Sep 21, 2010 3:30 am EDT

FUNNY ENOUGH I BROUGHT THE UNLOCKING MY IPHONE YESTERDAY FOR THE 4.1 FIREWARE AND DIDNT WORK EITHER SO HAVE SENT TWO EMAILS TO THEM AND NOTHING SO FAR, DID YOU GET YOUR MONEY BACK AS I PAID THROUGH MY CREDIT CARD NOT SURE WEATHER TO GO TO THE POLICE A REPORT THEM

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JJ23
Palos Hills, US
Oct 29, 2009 12:11 pm EDT

I'm in the same boat.. Did you get your money back yet?

ComplaintsBoard
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3:25 pm EDT
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Swreg Bad Software & Unauthorized Charges

SWREG Inc. sent me a software program for me to install on my Itunes and the program never installed and once I Synced my Iphone it whipped out the phone. Also, the company charged my account $30.66 for the software that they never sent. I want my money back and my Iphone 3GS replaced. I tried to contact the company and it's like they don't even exist. PLEASE HELP! I have a bogus receipt they gave me...

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8:46 am EDT
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Swreg It's a scam

SWREg.org seems to involved with all kinds of scam sites. I tried iphoneunlocking.com - it's definitely a scam and will never see my money again

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atef44
, SA
Apr 04, 2011 2:39 pm EDT

i wanna [censor] those [censor]s they riped me of i cant even get my mony back i paied 50$ for a peace of [censor] arrrrrggghhh oh god

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wilkin_a
, GB
Nov 21, 2010 4:40 pm EST
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ATT: rlanneau: When you made your purchase, did you get an email from a company called SWREG? If you did you need to email them and complain and insist that you get a refund. It took me over a month of complaints to get mine. In the end I had to resort to short and sweet emails to them and I was also quite rude in the end. I don't usually get rude but I had had enough of being messed around. I called them a horrible word for a ladies private parts and all of a sudden I was refunded. I was surprised but at least I got my money back. Good luck, I hope you get yours back too!

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rlanneau
North Miami Beach, US
Nov 21, 2010 12:23 pm EST

the site advertised that they have a unlock solution for iphone 4.1 firmware. after i payed the membership fee, the program i downloaded from the site was limera1n which does not unlock the iphone, the unlock solution posted is the repo666.untrasn0w source for cydia, both which can be found free online. i contacted customer service via email for a refund for false advertising, i still haven't heard from them. This site is a scam.

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wilkin_a
, GB
Oct 14, 2010 10:32 am EDT
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You need request a refund from SWREG. This is how I eventually gor my refund for the full amount. Just be ready to wait a while because it took me over a month to eventually get it sorted out. Good luck!

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giridasmart1
, IN
Oct 14, 2010 9:07 am EDT
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I bought it with 30$, and the specified software is too ridiculous. As it is already free in the net. Am struggling to get my money back. How can we take this legally. Should burn these people live.

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wilkin_a
, GB
Sep 17, 2010 4:27 pm EDT
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This website is a complete SCAM. When you pay for the software to jailbreak/unlock your iPhone you will not hear from them again. Unfortunately I got caught out by these crooks but I’m going to every website that advertise for this company and I’m writing bad reveiws. I don’t want anybody else to get ripped off like I did. They advertise 24/7 365 days a year support. I’ve tried phoning, emailing and using their “Live Chat” but I’m yet to speak to anyone. The customer reviews on their website are also fake. How can all the reviews give 5 stars out of 5? No company is perfect! iPhoneunlocking.com are SCAMMERS – PLEASE DO NOT PAY ANYTHING TO THESE CROOKS. Don’t get caught out like I did. I had to cancel my bank card just in case they tried to take more cash from my account. PLEASE DON’T DO IT!

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yoo
, KR
Oct 17, 2009 3:19 pm EDT

###... I'm from Korea and I was cheated by this fukin website too, can anybody know anyway to get my money back? or anybody live in manchester? seems these scamers are living there. go and rape them!

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Jasim Abdul Rahman
, AE
Oct 17, 2009 7:23 am EDT

Me too is held up in this ### website - www.iphoneunlocking.com. My money is gone and I somehow want to screw these fellows! They are such a big scam. Can someone helpw how to do this?

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sketchycrew
, AU
Oct 15, 2009 6:58 am EDT

I paid money and got the QuickPwn software which is already free on the net, and doesn't support 3.1.2 software as advertised. I have not heard back since I asked for a refund. Needless to say I am out of pocket and still have a locked iPhone.

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12:22 pm EDT
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Swreg Horrible Software and Support

Horrible Software and Support
Bought Software from SWREG, Inc.

Buyer Beware.

The Software Revou is useless and so is support. I just want my money back.

NOW, I know why they don't offer 30 day Trial period.

Swreg, Inc order U414410401...

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datyd8
Austin, US
Jul 01, 2013 12:45 am EDT

I have not received my purchased order license to unlock the purchase.
datyd8@gmail.com.

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Xenis L. Alvarado Cordero
, PR
Mar 26, 2013 2:10 pm EDT
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Tengo mucho coraje y decepción con el programa CurriculumFácil y la compania SWREG Digital River, porque mi antigua PC se rompió, instalo el programa en mi nueva PC y el programa no quiere aceptar la clave de acceso que ustedes me enviaron. Yo pague por ese programa y solicito respetuosamente resuelvan mi problema...

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Xenis L. Alvarado Cordero
, PR
Mar 26, 2013 2:03 pm EDT
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I got a new PC and downloaded the program to it, but the program does not accept the the Key or code.. Please I need some help or my money back. My email is: heluorji@yahoo.com, Cel: [protected]. Xenia L. Alvarado Cordero, vieques, Puerto Rico...

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cas1230
Port Neches, US
Nov 30, 2010 1:45 am EST

This company is a joke! I paid for software to unlock my iPhone and never received any instructions, etc. but they sure took my money and fast. I want a refund, but can't get in touch with anyone from the company at any numbers or email addresses provided. HORRIBLE PEOPLE!

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eldish
, US
Jul 08, 2010 12:07 pm EDT

Feel soooo stupid for falling for this scam. Ordered downloadable "Photo-Saver Software, " guaranteed to retrieve photos I had accidentally erased from my memory card from recent trip to Europe! Didn't get software and can't call anyone! So frustrating. Called my credit card and had charge removed.

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Frankie H
Cincinnati, US
Jun 16, 2010 5:03 pm EDT
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To Steve aka SWREG, Inc Digital River Frontman,

You are so full of it. If SWREG takes the money they can refund it. They were helpful to you because you're their pitchman! Glad they publish their EIN number because I'm going to the IRS as well as the Attorney General for Ohio and Illinois and Minnesota, too as sooon as I finish with the other two. Maybe one of them can convince the FTC to open a formal investigation into this company of companies business practices. BP revisited, huh? Ohio and Illinois dosiers will be in the mail tomorrow. Now regard that, sucka!

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Steve UK
, GB
Mar 03, 2010 10:24 am EST

I found SWREG Inc to be extremely helpful but I must confess all my enquiries were by E-Mail. I must be honest and say that a phone number would be useful but I can imagine from the tone of the complainant that SWREG would not like to tie up any of their staff with acromonious diatribe over issues on software. I also concur that whilst it is often frustrating to buy something that doesn't work the onus is on the purchaser to read reviews prior to parting with monies, Caveat Emptor.

If the Program you refer to is Hide My IP Address let me say it does work and works extremely well Vista has a way to ### things up with Parser errors or ShellexecuteEx but all in all your wrath should be directed at the little ### at Microsoft and not SWREG Inc

regards steve UK

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Manuel Nivar
Port Saint Lucie, US
Oct 30, 2009 9:18 pm EDT

Somone need to stop those scammer

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Manuel Nivar
Port Saint Lucie, US
Oct 30, 2009 9:17 pm EDT

I paid 99.99 for Neat video and still wating for emails. No response any of my emails.

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6:02 pm EDT
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Swreg No software

I ordered software from http://www.iphoneunlocking.com/contact.php
I paid for the software using PayPal. The payment is processed through SWREG
The download link has no software in it.
There is no contact person available to communicate with, as listed on the web site. My complaint to the SWREG company was answered with a suggestion linking me to an "access denied" site.
There is no substance to either the software download or the opportunity to obtain support for the product.

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Reznik
Pittsburgh, US
Mar 02, 2010 7:40 pm EST

SWREG (Date entry Job) — All around bad experience.

Check this out. My experience with them, and how o resolve the issue.

Hope this helps bub!

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babooy
Green Bay, US
Feb 15, 2010 11:14 pm EST

Due to previous terrible/no service from SWREG I recently had a chance to tell a new sales provider that I will not be doing business with them as long as SWREG is the funds processor. To bad for the seller, but I will not allow SWREG to handle any of my sales transactions. This is a shameful American company and needs to be put out of business. They cannot be trusted to respond to your inquiries or intervene if the seller should happen to be a scammer or won't honor their guarantees. SWREG takes their cut and leaves you out to dry when you need their help, when trying to recover your stolen funds, from their scammer clients.

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3:43 pm EDT
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Swreg fraud

This collection of companies are charging fradulent bills to my credit card. After hours of using the useless customer service numbers I gave up. Now I have to cancel my credit card to stop the charges. They are associated with many many other fradulent companies all working together to bilk customes Just check out the addresses listed at both Minn and Calf in google maps.
They are doing this in Europ too. Why is this company allowed to continue doing this!
Please contact your state attorneys office. A number that does work if you want to bug them is from their order company (in the same building no less) [protected]

If you were charged while uisng a ligitmate vendor call the vendor and threaten to sue them fro working with these scammers.

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babooy
Green Bay, US
Feb 15, 2010 11:16 pm EST

Due to previous terrible/no service from SWREG I recently had a chance to tell a new sales provider that I will not be doing business with them as long as SWREG is the funds processor. To bad for the seller, but I will not allow SWREG to handle any of my sales transactions. This is a shameful American company and needs to be put out of business. They cannot be trusted to respond to your inquiries or intervene if the seller should happen to be a scammer or won't honor their guarantees. SWREG takes their cut and leaves you out to dry when you need their help, when trying to recover your stolen funds, from their scammer clients.

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2:45 pm EDT
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Swreg wrongful charges to my credit card

I have now received two unknown charges to my credit card which I did not authorize and I do not know what this is for or regarding. I am very frustrated to see this. This is obviously a constant complaint for this company. Someone needs to do something about this.

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12:06 am EDT
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Swreg Complicate in Fraud

This Internet criminal Sebastian Foss uses SWREG.com to process the funds for his Internet scam schemes. Why does SWREG.com continue to facilitate these Internet crimes? It's plain and simple SWREG is profiting from their scamster clients and taking their cut at our expense. SWREG.com represents the worst of of the Internet business community and needs to be investigated as a party to FRAUD on a grand scale. SWREG.com is a REPRENSIBLE SCAM FACILITATOR that cannot be trusted to process your/our funds for any business transaction. Join me in BOYCOTTING SWREG.com. You can send them an email or open a ticket but do not expect the courtesy of a reply. BOYCOTT SWREG.com is the answer. Sebastian Foss + SWREG.com = ###, shameful, FRAUDULENT CRIMINALS. Bababooy to U All. Did I mention how much I hate SWREG, com

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12:16 am EDT
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Swreg disappearing Website

This "organisation" is apparently affiliated with ultimateonlinejobs.com. They charge a membership fee transferring registration to SWREG which collects the info and issues an invoice. My email was incorrect on the invoice so I attempted to contact. I got a response giving me the ultimateonlinejobs.com site to reregister without a fee and now I get no connection to the site. I then went to another site which was on their response email as DataDirectJobs.com. That site has no contact info but alot of listings to other businesses and no home page. The site appears to be ###.

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eevee
, SG
Jun 09, 2016 4:21 am EDT

SWREG ORDER NUMBER: U161423001 dated 17 June 2009 - Total Order US$75.00

I have placed an order till date no news from them
Gone to their website redirected to numerous link still bounce back to nothing

You are fully aware of the SCAM ... as they are so many complaints regarding
this company yet nothing is done on your part.

You should have blacklist them...take them out of the site so that other people
wont be hurt like us... DO something for goodness sake... HELP all the innocent people.

I want my money back !

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Lyn Bell
, ZA
Mar 16, 2010 6:36 am EDT

This is the second time I am submitting a complaint to you abou SWREG Inc. I purchased products my order numbers are U918571801 ans U918732041 I want my money back as it has been a week and I have not received my product or ever heard anything back from them in nearly a week. It must be a scam! Can someone please help me?!

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bonnie kajdasz
West Seneca, US
Aug 16, 2009 10:14 am EDT

message said i needed a patch to fix problem with computer and i purchased patch for 19.95 and was unable to download patch

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Angela Johnson
,
Nov 08, 2008 12:10 pm EST

I sent for the software for $45 and it turned out to be a scam. I will be filing a complaint with the BBB right now.

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v
,
Nov 28, 2008 5:00 pm EST

never received anything by mail ether ---I will be entering acomplaint

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1:18 pm EDT
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Swreg REFUND

I have purchased this software from a data entry program. I found the website SWREG through my career builder network. The fact that this company is not providing a number or customer service line is rediculous. I have been searching all over for their number and cannot find one. I have sent numerous e-mails to them, and in return they sent ONE back to me claiming that they would refund my money. They said it would take 4-6 business days due to their "connection" problems. It has now been two weeks. How can I get my money back? More importantly how can we stop this kind of thing from happening to others? PEOPLE BEWARE OF SENDING CREDIT CARD INFO VIA THE INTERNET. IT IS NOT SAFE!

Kari

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sandy gause
Deltona, US
Aug 01, 2009 8:29 pm EDT

I was looking for Work @ home and Key For Cash came across my e-mail and the offered sound legitimate so I paid $46.25 it was processed thru SWREG. I checked out the names and companies they provided and found them to be a SCAM. I have been trying to get my money back to no avail. Something need to be done with this company. Honest people are victims here and to all you are reading this beware of Work @ Home Jobs majority of them are listed thru SWREG. Just once I would love to see the Attorney General Investigate this and prosecute to the fullest.

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Reznik
Pittsburgh, US
Mar 02, 2010 7:43 pm EST

SWREG (Date entry Job) — All around bad experience.

Check this out. My experience and how to get to them via phone line. It explains everything inside.

Hope this helps bub!

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babooy
Green Bay, US
Feb 15, 2010 11:06 pm EST

Due to previous terrible/no service from SWREG I recently had a chance to tell a new sales provider that I will not be doing business with them as long as SWREG is the funds processor. To bad for the seller, but I will not allow SWREG to handle any of my sales transactions. This is a shameful American company and needs to be put out of business. They cannot be trusted to respond to your inquiries or intervene if the seller should happen to be a scammer or won't honor their guarantees. SWREG takes their cut and leaves you out to dry when you need their help, when trying to recover your stolen funds, from their scammer clients.

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Tom BRAGG
High River, CA
Nov 29, 2009 7:55 am EST

I would like a refund of my purchase on 24 November 2009, ORDER No. [protected], Visa used last five digits 90316...Thanks...Tom B

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Zvan
, US
Oct 09, 2009 3:41 pm EDT

Hi Sandy,
I too did the same thing that you did when I thought I could make some money on the side. When I tried to get a refund, I got nowhere after repeated e-mails and a promise of a refund between 4-6 business days. Finally, I wrote another e-mail through one of their web-sites that was advertising how "genuine" they were, and guess what? I got my refund within the week!
Please try to write to them with your order number at: vendors@swreg.org

Good Luck.
Z van

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junter
New Haven, US
Jul 17, 2009 3:45 pm EDT

They are makining millions in fraud charges blaks list them

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8:56 pm EDT
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Swreg they do not provide registration code

Purchased a product from Cypherix (www.cypherix.com) through SWReg. They provided the download detals for the software but no registration code. Five email queries went unanswered. These are known scammers, wish I had checked first. When they don't reply to your emails call their parent company, Digital River at +[protected] and press 1 for Customer Service. When they say they can't help you tell them you want to speak to a supervisor. The best I could do was get the supervisor to offer to send an email on my behalf to a super at SWReg.

I'm not doing business with any company that uses any Digital River affiliate to distribute their software.

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Reznik
Pittsburgh, US
Mar 02, 2010 7:45 pm EST

When you call that number you need to ask to be transferred to SWreg's line. SWREG has no direct line. you have to be transferred in house.

SWREG (Date entry Job) — All around bad experience.

Check this out. My experience and how to get to them via phone line. It explains everything inside.

Hope this helps bub!

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JCA
South Bend, US
Jun 12, 2009 8:25 am EDT

6/2/2009 I also purchased this program & NO registration code given. SCAM

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9:14 pm EDT
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Swreg SWREG Complicit Party To Fraud

Jessy, Fortunately VISA was able to assist me in getting my refund from one of your scamster clients. No thanks to SWREG who is more than happy to process the funds and take their cut from their fraudulent customers illegal scams. You people will not answer the pleas for your help through your ticket system. My tickets were ignored and it appears SWREG routinely ignores others tickets also. Just take a look at this thread and you will see that others have had the same problem. In my opinion SWREG cannot be trusted to be a party to any transaction because they accept money from criminals and will not lift a finger to help the victims of their clients crimes. SHAMEFUL American company. SWREG needs to be investigated under the organized crime laws as being a mass facilitator of FRAUD.

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comet09
, OM
Sep 11, 2010 11:53 am EDT

i bought the package to unlock my i phone, iam trying to download the files of unlocking for the 3g i phone but the error says you have no more attempts to download, and still my i phone is locked

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Ethel Jankowski
Yorktown Heights, US
Sep 23, 2010 5:17 pm EDT

I totally agree. I fell for that iphoneunlock scam which I believed was legitimate because SWREG states in their home page they investigate all their vendors before taking them on. Only after I found out that the website for iphoneunlock was a fraud (which SWREG collected my honest money) did I read that this is a known issue and SWREG does not pull this fraudulent site from their endorsement. I emailed SWREG 7 times with no attempt on their part to contact me or acknowledge fraud. Finally, I went through my credit card company which resolved the issue. STAY AWAY FROM SWREG as they are after your money regardless of whether a vendor is honest or fraud.

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Swreg Took money---NO Product produced

Went online and ordered a GUI based windows password recovery utility...Email received after order was processed had a broken link to a download for the software...several attempts to contact these bozos were in vain...If you want to order from these guys, do yourself a favor and just give the $19.95 to the first bum you see...you will feel better than getting jacked by these incompetent jerks.

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Prashant148
, IN
Jul 08, 2012 2:45 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear Swerg Team,
I request an order of 10 referrals for USD 8.95 on (4-July-2012).
I am very disappointed that till now (8-July-2012) I did not
Receive that offer.

Please reimburse my amount, because the failure of availability & service.

Following are details.

Billing Information Prashant Tripathi
MIG-37, SHYAM NAGAR, C-BLOCK
KANPUR 208013, 208013
India
[protected]
rfhyd1234@gmail.com

Tax Total: USD 0.00
Manual Processing Surcharge: USD 0.00
Total of Order: USD 8.95

Receipt for order U4424708901

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rick_in_va
, US
Sep 07, 2010 11:09 pm EDT

SWREG has hijacked my IE browser! Every time I boot up my computer, it automatically calls up IE and tries to connect with https://www.usd.swreg.org

I have done everything I know to try to stop this, but I can't prevent it from linking up automatically if my internet connection is on. I haven't gone to this site previously as far as I am aware, and I have not ordered anything from them.

I think I will have to reinstall IE to get this to stop. Beware of this group, whoever they are!

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purnima saha
, BD
Jul 14, 2011 2:04 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi,
I join this sites in year.& request for my payment above 3 months.but they can't answer & not send my money.I join swreg.org alternative paypal.Can this sites really pay money?why they can't answer?

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Chris
, US
Jul 22, 2009 5:22 pm EDT

I purchased a registration serial Number I never received the number. I have emailed them and no response. I requested my money back. Do not try to buy from Swreg.org

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TucsonBob
Tucson, US
Jun 22, 2009 12:17 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I understand your frustration. I did the same thing last week. I called the phone number posted on a comment on this site, but was put on hold forever. I just gave up after 30 minutes. I guess that I have learned my lesson. I will check out the company better before I dod this again.

TucsonBob

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cha
, US
Jun 07, 2009 5:30 am EDT

yeah i just got victimized damn:)

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7:34 am EDT
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Swreg Rip off

I paid online for this product but did not recieve it!I went to there web site but their is no way to reach a live person.I sent numerous e-mails but no reply so if anyone can help please hit me up at [protected]@AOL.COM

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Mryz
, US
Apr 20, 2011 4:48 pm EDT

IPHONE UNLOCKING LTD
5 - 7 NEW ROAD,
RADCLIFFE,
MANCHESTER,
M26 1LS

Company No. [protected]
VAT No. [protected] this is the company they say this program will unlock your iphone but it dosnt the link dosnt excist

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James E. Lewis I
Turlock, US
Aug 20, 2013 2:29 pm EDT

I have experienced this same situation purchasing the Mobile Money Code with payment handled through SWREG. Mobile Money Code has no record of this transaction from the Invoice#/Receipt that I have and SWREG won't reply to repeated requests for the 60 day refund that I was entitled to. Any attempt to reach SWREG results in either a circle taking me back to the page that doesn't work or an automated e-mail reply which I am not to reply to. To me, this is a two way SCAM!

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Ohio User
Columbus, US
May 16, 2012 11:13 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

My experience with SWReg was not nearly as bad as some of the ones listed here! On May 5, 2012 I purchased software from SWReg and paid for it with my bank-issued debit card. I received the software and within a few minutes, I also received the key codes to unlock the software. I installed the software and it ran great at first. However, within a few days (May 8-9) I was unable to get my system to recognize the validity of the software. After numerous attempts, I emailed SWReg and requested my money back. SWReg and I exchanged several days of emails back and forth in which they asked for more information from me re: nature of the problem, what I had tried, content of any error logs, screen shots, etc. I politely answered their questions and ended each email to them with a request (not a demand) that they refund my money. On May 16, I received an email from SWReg stating I would be receiving a refund and it should appear in my checking account within 5-7 days. That was yesterday. This morning I checked my account balance and the entire refund was sent yesterday and will post to my account later today. I can hardly complain about the speed with which SWReg refunded my money; realistically, I thought it would be at least a week before I saw it. I have no complaints about SWReg!

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KRP2011
Derb, GB
Jun 01, 2011 11:52 am EDT

Sorry got the number wrong should be: [protected]

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KRP2011
Derb, GB
Jun 01, 2011 11:41 am EDT

I made a purchase from a SWREG business, http://www.htcsimunlock.com/, paid the money didn't get the code, didn't get the refund.

I spoke to a few customer service people at SWREG and Digital River, my purchase number was recognised by all. All the staff I spoke to are powerless.

If you are having problems, and if you are prepared to be nice call Linda, she is a senior receptionist at Digital River which is the main company and has all the emails and contacts you would need. I got to her by accident on [protected], she was very helpful, understanding and put me through to a senior manager and gave me an email of a someone relevant and important if I got nowhere. Because I had already opened a dispute in PayPal the money was held, that is not in Digital River hands, the senior manager told me she was not able to make the refund. So rather than get into a stink with her I decided to wait it out to see if I got a refund through PayPal.

Fortunately I managed to get a refund through PayPal because SWREG didn't make a comment during the dispute (one is not covered for digital purchases in PayPal, unless the seller doesn't comment in a dispute, this is a very small loop hole one shouldn't rely on). So I didn't need to go back to Linda or email the important person.

Karl

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babooy
Green Bay, US
Feb 15, 2010 11:08 pm EST

Due to previous terrible/no service from SWREG I recently had a chance to tell a new sales provider that I will not be doing business with them as long as SWREG is the funds processor. To bad for the seller, but I will not allow SWREG to handle any of my sales transactions. This is a shameful American company and needs to be put out of business. They cannot be trusted to respond to your inquiries or intervene if the seller should happen to be a scammer or won't honor their guarantees. SWREG takes their cut and leaves you out to dry when you need their help, when trying to recover your stolen funds, from their scammer clients.

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John
Eden Prairie, US
Apr 15, 2009 12:44 pm EDT

Hi George,

In most cases if you did not receive the product you paid for you will need to contact the vendor which you purchased it from. If you had a download issue, you may submit a support ticket here: https://www.swreg.org/cgi-bin/msgwizard.cgi. I’m hopeful this will help.
Should you need further assistance please visit our new customer service page (http://cs.swreg.org/) and a FAQ page (http://faq.swreg.org/).

Thanks,

John

Representative for SWREG
transactions@swreg.org

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2:06 pm EST
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Swreg Fraud and scam

Purchased software to see what it could do. It does nothing. Most of the items on there menu are just short cuts to utilities that are provided for you by your operating system. I only tried it because of the 'No Explanation 30 Day Money Back Guarantee'. Do not fall for this. You will not get your money back. This is one purchase your credit card company will not come to your rescue. You will lose your money. They literally are thieves. 24hr tech support does not exist. If they do respond to you, it is in some style of broken english. YOU WILL NOT GET YOUR MONEY BACK!

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JOHN WEBSTER
Dudley, GB
Dec 08, 2012 4:22 am EST
Verified customer This comment was posted by a verified customer. Learn more

I purchase a Product from them called Mass Cash Accelerator. Including taxes, I paid 50% at the time of purchase and was supposed to pay the balance 30 days later. 50% = £488! I didn't want to pay the full amount up front. Their Customer Service is only there to take your complaints, but does nothing at all to resolve anything. The lady "Amy" (Could be anybody - Male or Female - it's just a name online) eventually replies and says it is out of her hands and she has forwarded your details to the Refunds Dept and you will get your money for sure. It's a lie. Like everyone implies here and on other forums ... they are just ripping you off. So far it seems I have lost my £488. Even I cancelled and requested a refund, they still tried to take another £488 from my account. Thank god I had the foresight to make my bank account empty, just before that date. I have spoken to my Bank and they will reclaim the money through VISA. Still living in hope ... but be warned ... Never Ever Purchase any product from SWREG.org. The 30 or 60 Day Money Back Guarantee is a LIE and most likely ... the product you purchase will be a worthless, useless, pile of junk which will just waste space on your pc and probably slow it down. DON'T BUY "MASSCASHACCELERATOR" from them ... it doesn't do what it's supposed to! STEER CLEAR!

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R Hyatt
Mewport News, US
Jul 28, 2012 8:55 am EDT

SWREG is defrauding the custoners. I bought a DVDFab 8 program and was attempting to back up a series of Western Movies I had purchased over a five year period. With this DVDFAB 8.1.3.2.QT you are supposed to be able to make a backup copy. and the Program was supposed to have no Expiration date. I bought this on 14 November 2011 and it was working fairly well until, yesterday.
I had not used the program for several months so I had a bit of down time and intended to finnish making a backup copy of these westerns.
Ths program wouldn't work. Got a message that the Full disk copy(Selection) had expired.
That was the reason I bought the program in the first place the Never Expires stated in the Advertisement.
I had used a older copy of this DVDFAB 5 before and thought I was getting a upgrade, not so I got an Upgrade allright got cheated out of $30.91 that I charged through Pay Pal. I alsoe paid $5.45 to a VAT number" RU826011714.
Maybe I can use that tax numbner to case them a weeee problen. I seriously doubt Pay Pal will be of any help since it was over three months, I found no transactions before that date in thier archives.
Be Aware folks these people are SCANNERS.

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Leslie ripped off
kemah, US
Dec 07, 2011 11:49 pm EST
Verified customer This comment was posted by a verified customer. Learn more

This company has fraudulently extorted money from me. Beware of this company!
This is what I sent to the Texas Attorney General and the Internet Crime Complaint Center (IC3).
I was contacted by phone today from someone claiming to be with IYogi a computer support company that I subscribe to. The representative said his company had been receiving error messages from my computer and that my computer was badly infected. He then took over my computer using Show MyPC and showed me the infections. He then stated I needed to purchase a program called SWREG Secure. The cost was $37.70 and I charged it on my card. He said it would take 1 hour and he would fix my computer. The only thing he did was download a program to defrag my machine. I know I can do this with windows and don't need an outside program. We communicated thru notepad and when I confronted him about deleting my conformation of my purchase from my email and asked him his name he disconnected. So I contacted IYogi directly and they said it was not their company that contacted me. I have contacted my bank and closed the card and contacted SWREG and asked for a refund. This company SWREG was deceptive and perpetrated a fraud. The phone number he called from is [protected] but when I called it doesn't work.
I'm surprised this company is in business!
Leslie

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KRP2011
Derb, GB
Jun 01, 2011 11:54 am EDT

I made a purchase from a SWREG business, http://www.htcsimunlock.com/, paid the money didn't get the code, didn't get the refund.

I spoke to a few customer service people at SWREG and Digital River, my purchase number was recognised by all. All the staff I spoke to are powerless.

If you are having problems, and if you are prepared to be nice call Linda, she is a senior receptionist at Digital River which is the main company and has all the emails and contacts you would need. I got to her by accident on [protected], she was very helpful, understanding and put me through to a senior manager and gave me an email of a someone relevant and important if I got nowhere. Because I had already opened a dispute in PayPal the money was held, that is not in Digital River hands, the senior manager told me she was not able to make the refund. So rather than get into a stink with her I decided to wait it out to see if I got a refund through PayPal.

Fortunately I managed to get a refund through PayPal because SWREG didn't make a comment during the dispute (one is not covered for digital purchases in PayPal, unless the seller doesn't comment in a dispute, this is a very small loop hole one shouldn't rely on). So I didn't need to go back to Linda or email the important person.

Feel free to share my experience.

Karl

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jazzloverky
Louisville, US
Nov 01, 2010 5:49 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I fail for that company also please stay away from Swreg Inc. 9625 West 76th St, Eden Prairie MN, 55344 US.

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Gaunty
Sydney, AU
Dec 03, 2009 4:38 am EST

What a joke of a company this is. Same thing happened to me but I haven't received a thing. Paid my $20 and have received nothing. Have sent 6 emails to support and the merchant. Nothing but silence. Paypal are no better.

Not happy. I have reported to the Internet Crime Centre.

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Dion Rides
, US
Jun 24, 2009 12:24 am EDT

Here is my message I sent them. No response.

"I have attempted to contact your company on numerous occassions. I even filed a claim with PayPal which you did not respond to. If you do not respond to this e-mail, legal action will take place. I'm suspicious of your company at this point as I've attempted to contact you with no response and your contact page does not work. This software has been paid for, yet you still send me invoices plus I cannot even use the software. My original message is below:

I just ordered your DreamCatcher Product for iPhone (SWREG ORDER NUMBER: U160862201) and after finally figuring out what I need to install this, I discovered that I need a "jailbroken" iPhone per your website. After digging on the internet to figure out what that was, I realized I don't have it! Worst of all, if you want to jail break your iPhone, it could void your warranty!I ordered your product through the SWREG website answering an ad that was sent to me. Nowhere on the SWREG ad does it say that your software required this; and in fact, it says it "The iPhone Video Recorder is designed to run smoothly on the 3G iPhone." and "Platforms: Supports iPhone Firmware with 2.x versions and later." Those are misleading lines!I am asking for a FULL REFUND of the entire amount I paid, immediately."

ComplaintsBoard
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1:26 am EST

Swreg Charge for nothing

I've been charged by DRI*SWREG by 19.72 Euros on 11/16/08 at my Mastercard.
I dont know what company is it

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MHAH Inc
Sequim, US
Aug 05, 2009 10:08 pm EDT

I just received a call from my cc fraud divison questioning a $19.51 charge from dri*swreg.com on 08/04/09. I uploaded Norton 360 on that same day and that is the only thing that makes sense. And of course you cannot call Norton. Is there any ideas out there on how I can pursue this?

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Marquette
, US
Mar 08, 2010 2:31 pm EST

As per my last post, here is the link to the attorny General for Minnesota. http://www.ag.state.mn.us/

if enough complaints get filed they will have to investigate this company.
By the way they are accreedited by the BBB so also file a complaint with them as well.
here is there link: http://www.BBB.org

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Marquette
, US
Mar 08, 2010 1:51 pm EST

I just went through the same problem with these people. I had recieved an email telling me to enter this coupon code and I can get this digital product free. I only filled out my name, adress and email no banking info at all. when it still read that it was $97.00 I just closed off of it. a couple days letter I have this pending charge on my account. They also sent me a reciept as if I bought it. The reciept shows the last 4 digits of my visa number. I am pretty sure that one of the online venders i used in tthe past probably used Digital river as its Credit card proccessor. Aperantly they keep reccords of your account number and can use it pretty much at will.
The vendor may in fact be very legit and has no idea that this company is doing this to thier customers so not only did i file a complaint with my banks fraud dept. I also contacted DRI (via email, they give no number on thier site) and I also contacted the vendor that was listed on the reciept and let them know not only what happened but the fact that google has pages of people screaming they been ripped off by them.
I am hoping that they get a bad enough rep. That the vendors will go back to paypal and quit using this company. My next will be to contact the BBB and then file a complaint with the attourny general. If they get enough complaints they will have to take legal action agianst them so I suggest that everyone that has had problems with them do the same thing!

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MHAH Inc
Sequim, US
Aug 05, 2009 10:17 pm EDT

I googled these idiots and there are hundreds of complaints against this company. They stem from Digital River out of Eden Prairie, MN. For those who want to call as well - the only phone number I came up with is for their 'Agent Designated to Receive Notification of Claimed Infringment: Angela Saverice-Rohan [protected] assuming the website is up to date. email address: dmca@digitalriver.com. Maybe if enough people call there will be a stop to this.

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paul h
, PT
Jun 14, 2009 7:43 am EDT

They, ve stolen £229 from my account. No idea how they got hold of my details

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Danny B.
, US
May 29, 2009 8:31 am EDT

This place is a rip-off. Have had several charges against my credit card and have for several months, $12.00. Trying to get it stopped, not much luck yet. They even had a fake email address on me. Beware of these people, somehow they get your card number after ordering something online and whammie, they've gotta ya! Beware, RIPOFFS!

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Jorge B.
Atlanta, US
Mar 12, 2009 5:46 am EDT

I've been charged by DRI*SWREG $411.15. I have nooooooo idea who these people are. I just noticed the charges on my account yesterday as pending, so I called the bank right away! They told me that I would have to wait until the charges actually go through for them to reverse them...? I told them: "Well, that is the reason why I am calling, so the charges don't go through". They told me that I still have to wait for the debit to go through, so they can issue credit. So we'll see...:-/

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Shamara
, DE
Feb 17, 2009 7:55 pm EST

today i looked online and saw i was charged by them for nothing. I don't know how they got my card or anything but I'm calling the back because its still pending. One of the amounts was for $89 and the other was for $15.99 both today!

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3:04 am EST

Swreg My Payment for the income builder online business

I've paid by Bank wire Transfer through my bank in Nigeria Guarantee Trust Bank (GTB) for an Online Business (Income Builder) to Swreg Inc. wire collection acoount - J.P Morgan Chase Bank, 1411 Broadway, 5th floor New York 10018 USA. My order number is U29881714. I made this transfer for like 2 weaks now but no reply yet from them. I just hope they have gotten it.

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8:38 am EDT

Swreg unathorized withdrawl

There was a charge on my debit card under this driswreg.com. I haven't had any dealings with this company at all

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Don Hufstedler
,
Dec 04, 2008 3:32 pm EST

I contacted you by phone last month when you took an unauthorized payment of $29.95 out of my checking account, and was told that you would immediately cancel the subscription. Yesterday, you took another unauthorized payment of $29.95 out of my checking account. You're really lucky that I live in Tx. now instead of Minnesota, because I would be there ready to wring someone's neck for this unauthorized action once again! Once I find your phone number again, I pity the fool that takes my call, because it won't be one you will soon forget! As a matter of fact, it will be one of the best recorded customer service calls, that you can use to teach the furture idiots you hire, about how to handle an extremely irate gentleman, who promises to make the reps ears burn, and they will probably have no self esteem when I am done chewing there ### out up one side and down the other for their complete incompetence, and I hope it get's to the highest level of your LOW LEVEL MANANGMENT!
You get this email, you better call me PRONTO! You have my phone number!

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