I ordered a "free" trial of this horrible product. I canceled the product after a week because it did not do as it promised. I actually wanted to eat more, not less. I aksed for a refund on 3/27/09. I was told it would take 3 to 5 days for the refund. It is now 4/7/09. Still no refund. Every time I call the number, it is someone who barely speaks English. They keep saying 3 to 5 days. I am tired of waiting. I hope no one orders this stuff. You are better off doing it alone.