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Swingsetdirect.com / Gatelys / Terrible service!

1 United States Review updated:

I found out from Kurt at Gately's that the company is filing or is in bankruptcy right now so I opted to cancel my order on 10/16/07. I haven't received a credit, nobody returns my e-mails, and their 800 number says to call back during normal business hours throughout the day.

This company's service is ridiculous! BEWARE OF GATELY'S. DO NOT PURCHASE FROM THIS COMPANY!!

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Comments

  • Mo
      8th of Nov, 2007
    0 Votes

    I ordered an item that never arrived even though they charged my credit card. I asked for refund and they wrote on sept 25 that it will be credited to my account within 7-11 business days. It's been more than a month, and they have not refunded. I wrote mail, they did not respond, I called and got the same answering machine. It is definitely a scam. If anyone ordered from Gately's online shopping website and had the same problem, please advice me what to do. I'm reporting to credit card company.

    Thanks,
    monique.

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