Dressy Sweet
reviews and complaints

Do not buy from www.sweetdressy.com! Purchased a dress and received the wrong color one. Not only the color was incorrect, but it was very poorly made and looked rubbish. Color was a huge problem because it did not match with my heels and purse.
I contacted SweetDressy and must say that it was very hard to deal with them, because their English skills were extremely poor and it was hard to understand what they tried to say. They refused to accept the dress back and there was no way for me to get a refund or a replacement! I lost my money because of these Chinese scammers! Avoid like a plague!

Ordered a dress for my daughter's graduation. I paid extra for a custom made dress and provided my daughters measurements. Upon receiving the dress the waist measurement was off by 4" (too large for my daughter's waist obviously) and the bust 1/2" (too tight). I tried to look how to contact the company and found to my surprise that you can only contact them through a live chat on thir website or via email. Tried to email my concerns and got the answer that the dress was made according to the measurements provided. WRONG! The waist measurement I provided was 25" and the dress waist is 29"! As you can see on the pictures the waist of the dress is way too big. The only resolution to this mistake the company made was to first give me a 5% discount of the dress price. Great $12! It will cost $100 to have the dress altered! Then after numerous emails they offered me their biggest discount, as the cost for alteration of the dress was too high, a whopping 15% discount. That is $23. So, not even 1/3 of the cost of fixing the dress they didn't make properly! Then they told me I can return the dress for a full refund. I checked with delivering companies and it would cost me around $80 to ship it back to the Chinese address they provided me with. When I initially ordered the dress I was under the impression it was a UK company as the address was from UK. Not until the dress was delivered I realized it came from China. I asked the company to pay for the shipping and they refused. Now they don't even reply to my emails.Stay away from this company. There's no way to contact anyone except for live text chat or by email. All the representatives, who all have English names, reply the same thing without reading the email thread first. Very frustrating as a new representative responds every time. Also, the language they use make me think they also are stationed in China. Moreover, their responses are very unprofessional with no caps, punctuations, greetings, etc.i will never deal with this company again and I hope my feedback can help someone. It is better to spend s bit more somewhere where you know what you're getting and a company you can deal with over the phone speaking to a supervisor, etc. I could have ordered a dress here for the same price as this one ended up costing me just after paying for the dress, customization, shipping and duty. And of course the extra cost of having to alter the dress. Instead of $194 it's ending up costing me $340! NOT WORTH IT!

This company is a total knockoff of real dresses. These are basically dresses that they stole photos from and recreated a crappy version of that are poorly made. They will not refund my money for the dress that looks nothing like the dress i ordered. It doesn't even fit my daughter, the straps are 5" too big on her and I sent custom sizes. No one speaks English and they are all out of China. WAY over priced for the product you get. I will never ever buy from such a unprofessional company again! Don't waste your money on these knockoff dresses.

I write this in order to help others avoid the same experience. We ordered my daughter's prom dress from this site and when we got it it was the wrong size (was supposed to be custom made), and FALLING APART. The quality was terrible. What's more, they take pictures from designer's site and represent they are selling the same dress! Sherri Hill is one example. I've seen other complaints where they don't even receive the dress. Then cust. service promised a refund. NEVER CAME. Beware! This company also operates under different names. Anything that is too good to be true, IS. We learned our lesson.

I ordered a custom fit dress from sweetdressy.com. When it arrived it did not fit. It was over 5 inches off! There were pulls in the material, strands all over, poorly cut appliqués, and poor stitching. I tried to use the "chat". As soon as I said I had a problem I was disconnected. I sent 3 emails and none were answered. I tried to put up a review on their site and it was denied. There is no way I can get ahold of them. I am out of $200!