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svcrt.com aka myscore.com / credit services

1 Fairfield, CA, United States Review updated:
Contact information:

In February of 2017, I purchased my credit score from Myscore for $1. They requested my credit card information in order to get the score and to charge my account should I decide to keep the service. I cancelled the account the next day because I didn't want anything more than the one time score. I was given the run-around but I got it canceled. At the end of January 2018 I received an email from them saying that there had been negative activity on my credit. I didn't have an account with them so I called. I spoke with some very nice svcrt representatives who granted that my account had been deactivated but that they could see debiting activity on it. So I went to my bank account and discovered svcrt debits every month for the past year! Called svcrt back. The representative spoke with accounting who said that there was a "glitch" in their system. She said that a higher-up would call me back to fix the problem. No call. I called back a few days later. I was told that I could get three months charges back immediately, "because that all [the representative] had access to, " and that a representative would call me about refunding the remaining charges. At 5p that same day a "Complaints Officer" called me to say that the three months charges were being refunded. I asked about the remaining charges. She replied that the statute of limitations disallowed any further refund. She added that if I wanted to take it further that she would send the case to their lawyers. Know this ... I was nice but firm and I remained so. She, Dina, was curt and intimidating from the get go. I followed that to my knowledge no such statue existed that would allow unauthorized access to bank accounts. Then she offered another three months refund for a total of six months, 1/2 of what they took from me. I said that wouldn't do and that I would take it up with law enforcement and the local news station. She replied that that was fine and that she would send the case to their "lawyers." So ... no it's not worth hiring a lawyer for the money but it is for the principle. Please contact me if you had a similar experience. Right now I'm researching the matter. Perhaps there is a class action law suit already going on. My email is share952@yahoo.com

Now you might think that I would have seen 29.95 being deducted every month around the 19th. But I'm 66, with bad eye sight. Reconciling my bank statement is difficult and there is no one but me to do it. Every once in a while I noticed the 29.95 but thought it was a charge from a local mart. I'm sure that there are lots of people who share my circumstances. I believe that I and others are being preyed upon.

Sh
Feb 6, 2018
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Comments

  • Tp
      7th of Feb, 2018
    0 Votes

    They charged me too.

    But I called their manager line at 855-421-9615 and got a full refund. No questions at all.

    You should try that, it took about 2 seconds. Good luck!

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