Menu
Sutherland GLobal Services

Sutherland GLobal Services review: Unsolicited/Illegal Sales Tactics 1

E
Author of the review
11:54 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I received a call from someone in India representing this company. They try to create a perception that they are a division of Dell, which is not true. The person on the phone told me that they detected one of my computers had multiple viruses and spyware. I cut him off, and said that told him I knew he was reading a script. He denied that. I told him he was lying about the state of our computers, and he denied that as well. What he did not know is that our company runs Macs, not Dells. He was selling Dell service. I hung up on him, and almost immediately received an email from an account manager for their company. I explained the same things to her, and she became rude in her response. I asked that she not contact me again, and told her that I was reporting her company for violation of the Federal Do Not Call Act, and she encouraged me to do so.

If you do a simple search, this company is riddled with problems internally and externally. I would advise against doing any business with them.

More Sutherland GLobal Services reviews & complaints

Sutherland GLobal Services - INJUSTICE DONE TO ME
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sutherland GLobal Services - Fire Americans to hire off shore
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sutherland GLobal Services - Gratuity
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
1 comments
Add a comment
N
N
nooneknowsme2017
, PH
Oct 20, 2017 2:06 pm EDT

Someone might be pretending to be from that company, if you are well aware of scam callers they sometimes pretend to be from Microsoft, Dell as well as the IRS and that some Russian Hacker is hacking into your computer. Sutherland is a legitimate company they do not call customers, customers call them. Do your research before yapping. https://www.sutherlandglobal.com/about-us