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The good, the bad, and the ugly - discover what customers are saying about Surveyhead

Welcome to our customer reviews and complaints page for Surveyhead. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Surveyhead.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Surveyhead's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Surveyhead, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Surveyhead. Your feedback is an important part of our community and will help others make informed decisions.

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12:08 pm EDT
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Surveyhead Cheating

I am getting tired of spending 15-20 minutes "qualifying" for a survey, only to be told that I don't qualify. If I spend that much time, I should get some compensation. They have our profile information and know if we qualify. And, on that note, why do we have to put in our personal information each time when, again, they already have it. I'm going to quit it as soon as I get to the next level of rewards for which I qualify so that I haven't wasted my time.

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ThisLand
Ruther Glen, US
Nov 07, 2013 3:28 pm EST

I love iPoll, I've made like $200 using that app. Neither of you can spell, nor use grammar correctly, so I assume the problem lies with you, not with iPoll.

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Hatesurvyhead
, US
Jan 06, 2013 1:51 pm EST

I so agree I did a survey all the way to the end about movies which I watch all the time just to get denied I didnt qualify right after rating the stuipd survey. smah and y the heck are we force to donate or buy magazine heck you cant even get any good rewards unless you have more then 25 dollars and cant even cash out at paypal unless the amount is here then 25 smh I hate survey head what a crappy site and dont let me get started on there lame ### ipoll app.

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Crystalholder
, ZA
Sep 26, 2012 2:19 am EDT
Verified customer This comment was posted by a verified customer. Learn more

It is the same with me - they tell me that I have surveys to complete and then i dont even qualify. This is crap and they should be taken off the website and not be in business. Everytime there is a survey to take me to the $50 mark, there is some stupid issue that I dont qualify. Suveryhead shouldnt be in business.!

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8:58 pm EST
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Surveyhead non-payment for surveys

I have not received payment from surveyhead for the surveys that I have completed. I sent them an email asking as to why they replied and said that they have several ways to pay such as gift-cards, paypal. when they had sent me a paper check before. Now I can not get a response from them. I have tried several times. I would like to obtain my money that they owe me. This company does not honor what they say that they will do. I have been with them for 2 years and only received 1 check. I would like to file a greivence with whom ever I legally can because they do not do people right.

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Update by angeleyess
Sep 04, 2012 10:43 am EDT

the only 3 sites that I use for surveys that pa y are pinecone, inbox dollars, and synovate. These are the only ones that when they say they will pay, I find will pay. I hope that helps to find a good survey company. angeleyess

Update by angeleyess
Sep 01, 2012 12:37 pm EDT

I have been with this company over 2 years and yet to get a payment from them. they say that you have to have built up with them $100.00 but still will not pay. Instead they want you to subscribe to magazine rather than to pay you. Be real cautious of this company as their practices totally stink. I work doing surveys with only about 3 companies that actually do pay and do not deal with any one else. If a email from this company comes to me I dump it in the garbage and just disregard it as this company is a total rip-off.

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SophieRuby
Gallatin, US
Jun 22, 2010 5:44 pm EDT
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Filled out the surveys to get to the $25 cashout point. They said I received a visa virtual account. When I went to use it, conveniently the bank issuing the card filed bankruptcy. I want my money.

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truckermama180
Wayland, US
Jun 13, 2010 10:13 am EDT
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I was told on the site that the payment threshold was $25.00, but now that I have reached to over $24.00, I am informed that I need to reach $30.00.

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Milt Fulgham
, US
Jun 10, 2014 1:28 pm EDT
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I cannot even sign in. They should be held accountable.

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James Gonzales
port Arthur, US
Jan 02, 2013 11:23 am EST

Surveyhead owes me 131 dollars I've been waiting 6 months for neighbor fuse to give it to me. they are a crappy company they keep sending me emails and stuff telling me they will pay me but they do not. they are the biggest rip off artist going around

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pmbenson
Port Moody, CA
Sep 04, 2012 10:21 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Might I ask who the other sites are. I have only one at the moment.
Thx

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pmbenson
Port Moody, CA
Aug 31, 2012 11:08 am EDT
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Surveyhead is one of the worst sites that say that they pay. My experience is that I get get dumbed from many surveys after spending 15 to 20mins answering many questions. More than just the qualifiers. Also if your over 49 you will likely get dumped from many surveys as soon as you answer the age question. Of course many sites do the same. Surveyhead does it the most. I've been registered
for 7 or 8 months and never met their minimum redemption total. Over all the experience has been very bad. Yes I've had email exchanges with them as well about this and just gotten a run around.

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julie montoya
Placerville, US
Aug 30, 2012 1:50 pm EDT
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Hi, Survey head!
The other day I recieved an e- mail from you fine folk about a "follow-up suvey" (1 of 2) about the laundry detergent pods I recieved in order to use and evaluate.I have tried every day access the link to the required suvey ( in order to qualify for the $10.00 compensation reward) but each time I've tried, I get the " page not found...etc... Is there any way that I can access this survey? I have followed all the instructions and I do have some valid responses to the product to share with you! Please HELP!
Thanks...
Julie Montoya
jamontoya919@gmail.com

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Mikenbritsmom
Long Branch, US
Feb 23, 2012 4:21 am EST
Verified customer This comment was posted by a verified customer. Learn more

I had 30.00 worth of surveys I had done for Surveyhead when I went to check my account the money had vanished! I emailed them about the problem and haven't heard back! I don't know what to do now!

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6:03 pm EST
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Surveyhead rip-off

I thought submitting on-line surveys with Surveyhead sounded like a dream come true. I read about it in an article from a reputable magazine. It turned out to be a big waste of my time. After months of trying, I only accrued fifteen dollars and some cents. I would spend 10-20 minutes only to be told I didn't qualify for that particular survey. This happened more times than not. I completed a survey a couple of days ago (rare) and was then told I had previously completed that one! After 30 minutes of answering every question! That was the last straw. I complained to them via email and they never responded. I said goodbye to my $15.00 earned and won't be looking back. Don't waste your time like I did.

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sukhbir kaur
, IN
May 10, 2011 10:39 am EDT
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you are right, dude.

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11:38 am EDT
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Surveyhead Non-payment

IF YOU HAVE COMPLETED SURVEYS, RECEIVED APPROVAL FOR CASH OUT REQUEST(S), HAVE RECEIVED CONFIRMATION OF CASH OUT REQUEST AND STILL HAVE NOT RECEIVED YOUR FUNDS WHEN PROMISED...CONTACT SURVEYHEAD AT:

WEB: WWW.SURVEYHEAD.COM
PARENT COMPANY: UNITED SAMPLE, INC.
PAYMENTS SENT FROM: [protected]@SURVEYHELPCENTER.COM and UNITED SAMPLE, INC.
CUSTOMER SERVICE: [protected]@SURVEYHEAD.COM
CUSTOMER SERVICE PHONE: [protected]

GOOD LUCK!

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1:27 am EDT

Surveyhead getting paid/then no surveys

I have tried to get my money soooooooooooooooooooooooo many times and each time it took like eight weeks. This time its going on 5 weeks and even though I have reminded them still no avail. When they made the format new and supposably better, they cheated me out of $50.00. Now they dont answer my e-mails for about $24.00 now. Plus now they dont send me any surveys for about 5 weeks now also. I still Have about $6.00 in the account, but afraid to cash it all out because I want my $24.00 and my $6.00. These are not quick surveys either. They are at least 30 minutes if not more. So who is getting the money?

Deanna I am mad

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Theresa Hunneybell
Mesa, US
Apr 14, 2011 10:05 am EDT
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Many times my profile type was not what they were looking for, my opinion does not count after all, and I received no eligible surveys and no cash ever.

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tony hauck
lynwood, US
Sep 30, 2010 8:59 pm EDT
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i keep e-mailing survey head and they wont answer me i have enough to cash out and they say you can cash out to pay pal but i dont see no such option to do that function could someone please help me with this problem my e-mail is bigfish4977@yahoo.com

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4:58 am EDT
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Surveyhead Non payment

I recently did a contact lens trial for them, they promised compensation of £46 for over a week of my attention.

I made complaint after complaint to them personally to no avail. When I went through the B.B.B. I got a response. They honoured the payments and issued an apology, however. They paid me only £1.25 which I feel is disgusting, I have gone back to the B.B.B. and I'm waiting on a reply now.

Has anyone else completed this exact trial and found problems with there payment and can confirm that the amount offered was £46?

Many thanks
Matt.

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MYRTICE TATE
ORANGEBURG, US
Oct 14, 2013 7:58 am EDT
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I MYRTICE TATE, REDEEM SOME SURVEYS IN THE $36 .00 AND I HAVE NOT RECEIVED IT YET. THEY HAVE ALWAYS HAVE
PAID ON TIME. I DID NOT HAVE A VERYFIED BANK ACCOUNT AT PAYPAL. MY PAYPAL EMAIL IS MYRTICETATE@YAHOO.COM OR MYRTICE.TATE@YAHOO.COM.

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8:49 am EDT
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Surveyhead Surveyhead not hoouring Payments

Surveyhead confirmed all my individual survey payments. However, when I requested the cashout, I was shocked to see, that they have rejected my cashout.

They had not notified me the same, and I found out when I manually checked my account.

When I contacted them, they replied back after multiple reminders. According to them, something is wrong with my account and that they cant say what.

After taking money from individual survey companies, they are not paying us. I heard some other of my colleagues also complaining the same.

As such, I feel Surveyhead is a fraud.

PLEASE DO NOT JOIN.

Read full review of Surveyhead and 38 comments
Update by Meera
Mar 31, 2009 10:50 am EDT

Paying 1 out of 10 members is not legit...when I told them that I will complain, they said go ahead and closed my account...$55 down the drain...cheaters

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gphx
Centralia, US
Mar 18, 2012 5:21 am EDT

I've done Surveyhead surveys off and on for 8 or so years without any problems. These sites have proven reliable as well:
http://bit.ly/x3v2Xj
http://bit.ly/wP8fky
http://bit.ly/FPfGMI
http://bit.ly/whPQCn
All good payers.

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AmudhanNattamai
, IN
Aug 04, 2011 10:34 am EDT
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I have received a payment without any problem, 21days after claiming payments as per their rule, please check whether you have completed your profiles properly and check all your account details. But the problem is nowadays there are almost no surveys

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AmudhanNattamai
, IN
Aug 04, 2011 10:32 am EDT
Verified customer This comment was posted by a verified customer. Learn more

For me they paid exactly after 21 days as per their rule, but nowadays there are no surveys

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Spw2011
, US
Jul 27, 2011 7:13 pm EDT

Hi, i have recently joined surveyhead and whenever i start my survey they ask me all my personal information and after feeling up all information they simply said unfortunately u r not eligible for this survey! what the hell ! I feel just like a stupid as i already had been wasted my time!

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unhappy and enlighteneed
Thunder Bay, CA
Jul 21, 2011 7:06 pm EDT

I was scammed on more than one occasion by taking a survey, completing it, and then being told I did not qualify

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bbronzell
Homer Glen, US
Jul 13, 2011 3:22 am EDT

This site is a scam and they are all smoking crack with your money. They ripped me off and if they own Cash Crate I tell you what. Both these companies and any others they own will dissapear off the internet

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bbronzell
Homer Glen, US
Jul 13, 2011 3:20 am EDT

This site is a scam and the person operating it is smoking up your profits in a Crack Pipe. They ripped me off and they are arrogant about it. They do not care about you only themselves and that is why this site is going offline permanently

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Harleydog
, US
Jun 15, 2011 8:32 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Surveyhead has one of my surveys still pending after 6 months. When I emailed them questioning the reason for it, I received no email response> What I did see when I checked my " Rewards " next ? In apparent retaliation they invalidated $ 10 in surveys I had completed. This is a real sleazy company !

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Kiekster
Slidell, US
Feb 01, 2011 10:52 pm EST
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Okay, guys, I took it a step further, I found surveyhead.com's contact information and filed a complaint with the BBB. After a month of the BBB trying to locate them, they came up empty. See part of their email to me below:
"The BBB was unable to reach the business regarding your dispute." Kiekster

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Kiekster
Slidell, US
Jan 04, 2011 8:55 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I too have had a bad experience with Surveyhead.com. I previously posted my complaint and am posting an update to my complaint. I have since filed a complaint with the BBB of New York. See their contact information below. I have been contacted by the BBB and they are attempting to resolve my issue with Surveyhead and not being paid. I will let you know what the outcome is. It is worth a try since I am getting nowhere with Surveyhead.com, and not getting paid. This company is a fraud and anyone taking their surveys should stop wasting their time because they do not pay the rewards. They have every excuse in the book why they do not pay your rewards you have earned. I have since cancelled my account with them after several years.

Better Business Bureau Serving Metropolitan New York (New York, NY) 30 East 33rd Street 12th Floor New York, NY 10016 Phone: [protected] Fax: [protected] Email: Inquiry@newyork.bbb.org Web: www.newyork.bbb.org

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