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SureTemp ManufacturingTheir pump suddenly stopped to work

I bought a swimming pool heat pump from the company Suretemp Manufacturing. The seller told me that this pump has 10 year guarantee. It worked 6 months and one day simply stopped to work. I was a little bit confused and decided to contact the seller. I explained the situation and he promised to repair it. The technician promised to arrive on Monday morning, so I left at home. I waited for the whole day, but this guy never showed up. I still hear only blah-blah and nothing else. Please, help me to solve this problem.

Pe
Feb 02, 2015

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