The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Sure Touch Ld. / Unauthorized charge!

1 Winter Haven, FL, United States Review updated:
Contact information:
Phone: 866/380-7147

My banking account was debited $39.95 for some type of service on 1/29/08. I do not even know what this company is about or what type of services they offer. I called the # my bank gave me and there is only an answering machine. I left several messages, but have not had a return phone call from them. My bank is filing fraud charges against them, but I would like to know how they got my banking information and were able to access and debit my account. Someone needs to check into this. I do see that there is another complaint filed, and I don't think it is just the 2 of us involved. I would like someone to get back to me regarding this before it happens again from them or from some other company.

Sort by: UpDate | Rating

Comments

Am
  7th of Mar, 2008
Agree Disagree 0 Votes

Try Sure Touch Long Distance. That is who charged my account. I called the # that I found on the internet and they told me it was generated from a telemarketer call. They call to tell you they are giving you a giftcard or something and then they talk really fast and tell you they are giving you a free trial for something else and you have to call and cancel in a few days, or tou will be charged. If you listen closely you will hear the last four digits of your credit or ATM card. The person that I spoke with at Sure Touch was very helpful.

Er
  14th of Apr, 2008
Agree Disagree 0 Votes

I would just like to say that I have also been charged the amount of 39.95 twice to my account from this same Sure Touch ld. company. I also have no idea who they are or how they got my account #. Anyways my bank is also filing fraud charges against them.

La
  15th of Apr, 2008
Agree Disagree 0 Votes

I have also experienced this same thing. I have called this place and have yet to speak with anyone. I will be going to my bank with this complaint as well.

Post your comment

     

Reply to

close
Send