Support@allskindirect.com review: All skin and skin glow 2

I ordered online trial samples for Allskin and Skin Glow on the 21st June this year. The samples never arrived but charges appeared on my credit card statement. I thought no more about that because I was still waiting for the samples to arrive and emailed the all skin Billing support on: [protected]@securedcustomer.com as per confirmation of order received:.

Order Confirmation:
Order Date/Time: 06/21 2:26am Order Number: 5639571B1E

Your order of All Skin has been processed.
Please review your order information below to ensure accuracy:
Your Billing Information: removed for Privacy

Your Shipping Information:removed for Privacy

All Skin will be shipped within 1 business day:
All Skin Shipping & Processioning Charges: $2.95

Regards,
Billing Support
*If you have any questions about your All Skin order or do not receive your product within 5 business days, please contact Billing Support at [protected] or [protected]@securedcustomer.com. Thank you for ordering All Skin!

I never received a response to emails sent and finally contacted them on the toll free number for South Africa: [protected]
Every time I called to find out why my order was not delivered or for a refund for the $159.98 charged to my credit card, the consultants would reassure me that the order would be received in the next 5 - 7 days. Five months later and numerous phone calls and complaints, still no order or refund! This is an absolute scam and it is quite clear that this company offers samples at a very reasonable price just to get your credit card so they can fraudulently bill you for products that they don't even send you.