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The good, the bad, and the ugly - discover what customers are saying about Superior Internet Solutions

Welcome to our customer reviews and complaints page for Superior Internet Solutions. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Superior Internet Solutions.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Superior Internet Solutions's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Superior Internet Solutions, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Superior Internet Solutions. Your feedback is an important part of our community and will help others make informed decisions.

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4:44 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Superior Internet Solutions This Company really Sucks

This Company really SUCKS. And I did not get any good services
From them except the Customer Service. And what I understood that their also helpless because they work under the company. Every time this company calls me up and every time they ask me the ###ing money business. I told them several times that I am not interested any more with their services but they charged my credit card many times and finally I had to close my credit card. So, I suggest every one, please never ever involve with this ### company, batter to take the help of other Internet Company.

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UNPAID EMPLOYEE2010aprilmay
, BD
Jan 31, 2011 5:35 pm EST

THEY CLOSED THE BANGLADESH OFFICE AND FLED THE COUNTRY WITHOUT PAYING TWO MONTHS SALARY...

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Kirk Marvoulis
Baltimore, US
Feb 17, 2009 4:56 pm EST

Same to you bro... Some times more then you... i never ever get any thing from this one man shop... only bulsheet... Lets ### superior

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6:30 pm EST
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Superior Internet Solutions Harrassing Calls

These people would call repeatedly. I have told them numerous times to stop calling and have asked for them to take me out of their call list. Just today, I received 5 phone calls in a matter of 30 minutes. One of them even said "We're still gonna keep calling."

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Tom O
, BD
Jul 19, 2010 7:34 pm EDT

Completely agree with what you are saying. This is a company that is built on lies. Don't feel bad, they promise their employees one thing and then screw them up. Should have known that it was coming. All you business people out there, if you get a call from Superior avoid it. This company will want you to believe that they have state of the art facility and will promise you the world to get your business, but once you sign the contract your money is gone for good. All they want to do is get your money so that they can buy expensive trips and gifts for their own loved one's. They pay their employees merely enough to survive and expect the employees to be completely loyal to the company. Business owners of America, I would not be surprised if we come to find out that they are running a sweat shop in Bangladesh. Poor people of that nation. These blood suckers are going to exploit them in all the way they can. The three culprits of this operation are Chris Blank, Terry Faruq and Scott Kirkpatrick. Their local number is [protected] and their respective extensions are 300 for Scott Kirkpatrick, 301 for Chris Blank and you can try 360 or 370 for Terry Faruq. Once again DO NOT DO BUSINESS WITH THIS COMPANY

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11:44 am EST
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Superior Internet Solutions Service

Superior Internet Solutions has an aggressive sales approach with absolutely nothing to back it up. They promise you the world "First Page of Google, Best product in the market ect" What you'll really get is a template website or a pay per click account that this "managed" by someone when in fact its just left as it was purchased. This company is a disaster and I urge you as a professional to avoid them at all costs. They are extremely aggressive on the phone, JUST HANG UP!

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UNPAID EMPLOYEE2010aprilmay
, BD
Jan 31, 2011 5:35 pm EST

THEY CLOSED THE BANGLADESH OFFICE AND FLED THE COUNTRY WITHOUT PAYING TWO MONTHS SALARY...

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Tom O
, BD
Jul 19, 2010 7:36 pm EDT

Completely agree with what you are saying. This is a company that is built on lies. Don't feel bad, they promise their employees one thing and then screw them up. Should have known that it was coming. All you business people out there, if you get a call from Superior avoid it. This company will want you to believe that they have state of the art facility and will promise you the world to get your business, but once you sign the contract your money is gone for good. All they want to do is get your money so that they can buy expensive trips and gifts for their own loved one's. They pay their employees merely enough to survive and expect the employees to be completely loyal to the company. Business owners of America, I would not be surprised if we come to find out that they are running a sweat shop in Bangladesh. Poor people of that nation. These blood suckers are going to exploit them in all the way they can. The three culprits of this operation are Chris Blank, Terry Faruq and Scott Kirkpatrick. Their local number is [protected] and their respective extensions are 300 for Scott Kirkpatrick, 301 for Chris Blank and you can try 360 or 370 for Terry Faruq. Once again DO NOT DO BUSINESS WITH THIS COMPANY

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3:27 pm EST

Superior Internet Solutions telemarketing scams

My telephone number has been on the Federal Trade Commission's Do Not Call List since 2003. I have been repeatedly telephoned by the company listed in this complaint. They are rude, when I tell them I never do business with companies that "cold call" me. When I need to purchase something, I contact companies myself. This company is using the telephone number, [protected]. When they call, they identify themselves as "GOOGLE". A "google search on the internet" (superior internet solutions complaints) provides a wealth of information from people ripped off by this firm.

Also...very important! A firm that phones numbers supposedly protected from telemarketing by the Federal Trade Commission, is an unethical firm and NO ONE SHOULD DO BUSINESS WITH THEM! There are even complaints from clients of "Superior Internet Solution" who have had many unauthorized charges on their credit cards.

DO NOT TAKE ANY CALLS FROM [protected]!
DO NOT ENGAGE IN BUSINESS WITH SUPERIOR INTERNET SOLUTIONS!
DO NOT GIVE ANYONE CALLING YOU FROM THAT PHONE NUMBER ANY INFORMATION AT ALL, NO CREDIT CARD NUMBERS, NO NAMES, ETC.

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UNPAID EMPLOYEE2010aprilmay
, BD
Jan 31, 2011 5:33 pm EST

THEY CLOSED THE BANGLADESH OFFICE AND FLED THE COUNTRY WITHOUT PAYING TWO MONTHS SALARY...

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Tom O
, BD
Jul 19, 2010 7:33 pm EDT

Completely agree with what you are saying. This is a company that is built on lies. Don't feel bad, they promise their employees one thing and then screw them up. Should have known that it was coming. All you business people out there, if you get a call from Superior avoid it. This company will want you to believe that they have state of the art facility and will promise you the world to get your business, but once you sign the contract your money is gone for good. All they want to do is get your money so that they can buy expensive trips and gifts for their own loved one's. They pay their employees merely enough to survive and expect the employees to be completely loyal to the company. Business owners of America, I would not be surprised if we come to find out that they are running a sweat shop in Bangladesh. Poor people of that nation. These blood suckers are going to exploit them in all the way they can. The three culprits of this operation are Chris Blank, Terry Faruq and Scott Kirkpatrick. Their local number is [protected] and their respective extensions are 300 for Scott Kirkpatrick, 301 for Chris Blank and you can try 360 or 370 for Terry Faruq. Once again DO NOT DO BUSINESS WITH THIS COMPANY

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9:36 am EDT

Superior Internet Solutions Lies, horrible customer service, inferior products, fraudulent charges

This company provides supposedly 'Superior' internet solutions for mortgage professionals. They sold the heck out of an inferior product that didn't even implement properly. Superior Internet Solutions never got our CRM working right. We spent a long time moving over a manually controlled database for newsletter e-marketing and sent them over their excel spreadsheet. The last nail in their coffin with us was when 2 months into the campaigns, we realized that they'd only uploaded 20 of our contacts out of a list of close to 600! WTF?

So needless to say, we were unhappy and we proceeded to cancel our service (or lack thereof) with Superior Internet Solutions. I found it amazing how prior to us signing up we would receive calls over and over from Superior Internet Solutions sales department following up on us and chasing us down...but how when we needed ANY kind of support that it was like calling a ghost town. So we've been canceled for months and we still get their stupid & generic newsletter. I've been trying to get them to fix this for close to 3 months now and they can't figure it out. How is this even possible?

Today, I received a phone call from billing support @ Superior Internet Solutions regarding a 'Personal Matter' - the caller was clearly outsourced from India or Pakistan because I had an awful time understanding what the man was saying. They were calling to tell me that I owe them $160 - so evidently they never really canceled my service, all though they stopped billing my credit card... and now they're saying that I owe them money.

I'm calling the BBB & the Attorney General. These guys run a shady business and their products & support suck. I have never seen anything like it. I highly advise that if you get a call from anyone at Superior Internet Solutions trying to solicit your business, HANG UP IMMEDIATELY!

CoMojo
Denver, Colorado
U.S.A.

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UNPAID EMPLOYEE2010aprilmay
, BD
Jan 31, 2011 5:39 pm EST

THEY CLOSED THE BANGLADESH OFFICE AND FLED THE COUNTRY WITHOUT PAYING TWO MONTHS SALARY...

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randy
,
Sep 10, 2008 4:43 pm EDT

this company should be banned! They are a disgrace to honest working Americans.

Here is the CEO contact info.
Contact Info:
Superior Internet Solutions
Scott Kirkpatrick
CEO/President
[protected] ext: 300
scott@superiorROI.com

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9:20 pm EDT

Superior Internet Solutions FALSE CLAIMS - SHADY BUSINESS PRACTICE

SUPERIOR INTERNET SOLUTIONS - BAD INVESTMENT! Don't work with Superior Internet Solutions for mortgage websites or mortgage marketing!

I have had my own nightmares with the clowns at Superior Internet Solutions, or "Inferior Internet Solutions", as I like to call them...

It seems they will say anything it takes to get ahold of your credit card # then they dissappear off the face of the planet after they get a hold of it!

They talked up this new "hybrid" product they scrapped together (it's a pathetic tool now that I've realized what you really get for the money) and promised tons of leads, cusomizations, traffic, support, etc., and our team got NOTHING! It's next to impossible getting a hold of somebody there!

In fact, when I FINALLY DID talk to someone there to see about driving traffic to the website, they try to push me into a nonsense $1500 Google campaign assuring me top tier placement within just a few days!

THAT IS NOT POSSIBLE!

Awful experience. It looks like I'm not the only one.

Spare yourself the grief!

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UNPAID EMPLOYEE2010aprilmay
, BD
Jan 31, 2011 5:39 pm EST

THEY CLOSED THE BANGLADESH OFFICE AND FLED THE COUNTRY WITHOUT PAYING TWO MONTHS SALARY...

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CoMojo
,
May 22, 2008 11:10 am EDT

The things that have been stated in these complaints are an accurate description of my personal experiences with this company. They sold the heck out of an inferior product that didn't even implement properly.

They never got our CRM working right. We spent a long time moving over a manually controlled database for newsletter e-marketing and sent them over their excel spreadsheet. The last nail in their coffin with us was when 2 months into the campaigns, we realized that they'd only uploaded 20 of our contacts out of a list of close to 600! WTF?

So needless to say, we were unhappy and we proceeded to cancel.

I found it amazing how prior to us signing up we would receive calls over and over from sales following up on us and chasing us down...but how when we needed ANY kind of support that it was like calling a ghost town.

So we've been cancelled for months and we still get their stupid & generic newsletter. I've been trying to get them to fix this for close to 3 months now and they can't figure it out. How is this even possible?

Today, I received a phone call from billing support regarding a "Personal Matter" - the caller was clearly outsourced from India or Pakistan because I had an awful time understanding what the man was saying. They were calling to tell me that I owe them $160 - so evidently they never really cancelled my service, all though they stopped billing my credit card...and now they're saying that I owe them money.

I'm calling the BBB & the Attorney General. These guys run a shady business and their products & support suck.

If you're looking for mortgage websites there are much better companies out there. A word to the wise: Steer clear from Superior!

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12:14 pm EDT

Superior Internet Solutions Misleading Website

I am thoroughly disgusted with Superior Internet Solutions. After repeatedly being assured that they would have personalized professional service with keen oversight of the website, I have come to discover that they were misleading me and have essentially tapped into our bottom line. Never will that happen again!

From when we signed on with them in June 29, 2017, we only noticed a few clients populate into the system that we drove to the site. We never experienced any new "fresh" referrals. So it was in December that I was speaking with Amber Bontempi from Superior Internet Solutions. She proposed that we begin a new site designed to drive business to the mortgage site. The new site was to be a real estate site that showed the viewer at their request different homes that were listed on the MLS. In fact, all the site did whenever one inquired of a home was forward them to my mortgage site. The real estate site said it would give the viewer a list of various homes in the category they were wanting information on within 24 hours, but it never did. It simply went to my site. I felt that that was misleading and deceptive since it pretended to be something it wasn't. I pleaded with Superior to discontinue the real estate site since it didn't provide the service that I expected nor was promised and it reflected upon our mortgage company negatively.

And after repeatedly requesting that they discontinue the site, would you know that they still (4 months later) have not discontinued the site? I feel like the one that is being managed and have little control over my own company. And that angers me greatly. Furthermore, I have contested the billing and will report the unprofessionism to the NAMB and the BBB, and am considering litigation.

Superior must know that the ultimte control and responsibility belongs to the client not vice versa.

I would never, never, never recommend Superior Internet Solutions to anyone. It has become a nightmare.

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Bob
,
May 14, 2008 9:06 am EDT

I expressed an interest in their services... but told them that I wouldn't be ready to pull the trigger for about a year. They started harassing me EVERY SINGLE Business day for months! I asked them to quit on the phone, via email, in writing and finally wrote a blog on a popular real estate related social networking site and threatened to file complaints with the Missouri Attorney Generals office... that finally worked.

If they call you, hang up on them!

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craig kessel
,
Jan 24, 2008 12:00 am EST

I got a telemarketing call from this company feb 2017 trying to sell me on there many products. They told me for a flat fee of $500 per month I'd get unlimited yahoo, google, msn leads. I'd show up on sponsored listings at the top of page. This seemed great to me, so i gave them a credit card and shortly thereafter, i checked my placement and i was never showing up. They said they'd credit free months to make up. Never happened, so i canceled via e-mail. No reply, called, no response. My credit card was hit an additional $2017 with NO leads. Finally a new salesman called me and said they fired my previous salesman for over promising. He said he canceled me out. Two months later i started getting invoices again, then multiple collectors from IMS started calling me. This is the most unprofessional company in the history of unprofessionals!
I did the visa investigation and it was no help. I wrote it off.

Today, 1-24-08, i just noticed they charged my card $1000 out of nowhere. i haven't spoken to there sales dept since may 07. I tried calling, no one answers any dept, left 3 msgs. I called the extension of my previous salesman... bad extension. DO NOT DO BUSINESS WITH THESE CHARLOTTANS!

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disgruntled
Comanche, US
Dec 05, 2008 11:01 am EST

I have a small clinical practice that I am just getting off the ground. I first was called by this company about two months ago. The man was most disrespectful when I advised that I did by own website-building and was not in need of their services. I have received daily phone calls--that interrupt the goings-on of my business or, if I shut the phone off entirely--potentially cause the loss of business. I have complained to any number of individuals at both the 888 number as well as the # listed for their CA headquarters, left messages, and even started to use a police whistle when they call [and I am in the position to blast the caller without offending anyone else (i.e., the office is empty)] to no avail. These people clearly hire individuals who, when they lack productive work (if the company even engages in such a thing) like nothing better than to harass others via the phone. Anyone who would do business with such a firm is in for a lot of heartache. BEWARE.

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lewis leaseburge
Lewisburg, US
Jul 03, 2009 11:17 pm EDT

I was contacted by Superior Internet Solutions given 100% incorrect info by their sales rep and when I contacted then the very next day (26 hrs later to be exact) they refused to cancel the contract and refund my money, even after I explained that I had been given the wrong price and contract details.

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Fifth Dimension
, BD
Oct 04, 2010 12:37 am EDT

The greatest *** sheet organization to work for. The three idiots founder of superior (chris+terry+scott)all are *** also they got another *** *** manager name shamael aka sataniel. Guys from all over the world, never work for superior, they will make ur life simply terrible.

No pay schedule, lying with employees, poor customer service, misinformation, behave badly with old employees, this company is just a garbage trash and nothing more. they call themselves ### inc 500 listee truth is that they r *** ###s and ***. they r not only a shame for california but also for USA. USA govt should completely ban those *** to operate their business so that they aint jeopardize anyones career.

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UNPAID EMPLOYEE2010aprilmay
, BD
Jan 31, 2011 5:40 pm EST

THEY CLOSED THE BANGLADESH OFFICE AND FLED THE COUNTRY WITHOUT PAYING TWO MONTHS SALARY...

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UNPAID EMPLOYEE2010aprilmay
, BD
Jan 31, 2011 5:38 pm EST

THEY CLOSED THE BANGLADESH OFFICE AND FLED THE COUNTRY WITHOUT PAYING TWO MONTHS SALARY...

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UNPAID EMPLOYEE2010aprilmay
, BD
Jan 31, 2011 5:37 pm EST

THEY CLOSED THE BANGLADESH OFFICE AND FLED THE COUNTRY WITHOUT PAYING TWO MONTHS SALARY...

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UNPAID EMPLOYEE2010aprilmay
, BD
Jan 31, 2011 5:37 pm EST

THEY CLOSED THE BANGLADESH OFFICE AND FLED THE COUNTRY WITHOUT PAYING TWO MONTHS SALARY...

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UNPAID EMPLOYEE2010aprilmay
, BD
Jan 31, 2011 5:37 pm EST

THEY CLOSED THE BANGLADESH OFFICE AND FLED THE COUNTRY WITHOUT PAYING TWO MONTHS SALARY...

ComplaintsBoard
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12:00 am EST

Superior Internet Solutions Unauthorized Charges

Unauthorized charges for the last three months! They won't cancel! They just keep sending me ticket numbers and ignoring me!

I recently filed this complaint with the BB - and they are still charging my credit card.

In late 2006 I was contacted by this company soliciting my business. I indicated at that time that I was interested in their service but would not be able to sign up for a few months. Their salesperson told me that the "special pricing they were offering was about to expire" and that I could sign up now and would not be charged the monthly service fee until my website was activated. The following two months I was charged (by automatic deduction on my credit card) $99. I complained and the money was refunded in February of 2007. I never activated a website with them – I have never given them a url to use. I no longer intend on using their service. They had contacted me to see if I was ready to start using their service and I indicated that I was not. On 11/8/2007 they started deducting a monthly fee for service never received – 9 Charges in 8 days!
$99.00 on 11/8/2007
$99.00 on 11/9/2007
$99.00 on 11/13/2007
$99.00 on 11/13/2007
$99.00 on 11/13/2007
$99.00 on 11/13/2007
$99.00 on 11/14/2007
$99.00 on 11/15/2007
$99.00 on 11/16/2007
$99.00 on 12/7/2007
I began trying to resolve this with them around November 15, 2007. I have sent numerous emails requesting a refund and cancellation of my account. I explicitly told them that they were no longer authorized to charge my credit card. I have left 3 voicemails. On 12/7 – they charged my credit card without authorization. I received another invoice via email today! This is a notice that your invoice 38730 has been generated for services by Superior Internet Solutions on 2007/12/22. Total Due: $99.00 Due Date: 2008/01/05 Your payment method is: CC Batch We will process your credit card shortly and you will see a charge from Superior Internet Solutions for this transaction. If you have any questions please contact us at [protected]@superiorroi.com or call 888.968.8808. I am requesting a full refund on all payments made. Including the initial start up fee.

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Real Complain
San Diego, US
May 14, 2010 6:38 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Please dont waste your time with these jokers. They will make promises and cant keep them. The product is inferior and the company is very unstable, closed in 2008. Trust an ex employee its all HYPE, dont waste your time with these hacks.‎

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EJ-NiceJobSuperior
San Diego, US
May 13, 2010 4:33 pm EDT

Great company! You people are the few bad apples in the bunch. Superior did a great job with my GOOGLE Adwords campaign. Thanks for all the good referal business from my online advertising!

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xsuperior
San Diego, US
Feb 17, 2009 4:04 pm EST

I just dont understand why dont FBI go for Superior...!

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Former Employee
San Diego, US
Feb 06, 2009 12:14 pm EST

I am a former employee of Superior, and I definitely would not reccommend that anyone do business with them. I was very surprised how they treated their own employees along with the customers. If you can get out of your contract, I definitely would!

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Andrew
Des Moines, US
Jan 23, 2009 5:41 pm EST

My clients email is down because of some false mailbox we never created. Trying to contact them on a Friday, 5:30 pm I automatically go into a an after hours mail box. They should be open another 1.5 hrs (5pm their time). I can also not connect to a support page where they usually do first contact ticket based support.

If it were up to me, this WOULD NOT be our provider. Less than poor support and some very ironic issues being that their a telco based company. They've had serious phone issues every time I've called!

Don't expect kind words from their end either.

Who runs a business like this?

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Glen
,
Sep 25, 2008 4:47 pm EDT

The sales force is rude and must be working out of a boiler room setup

Told the guy no after a quick Internet search and hung up.
Then he called me back instantly with his redialer.

Called me rude for not justifying my NO answer.

I never do business with companies that rely on high contact pressure to sell their service.

Be very careful with this company.

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12:00 am EDT

Superior Internet Solutions Poor service!

Do not ever sign up with Superiorroi.com - superior internet solutions. They are a rip off. They promised a 10 day guarantee to place you on the first page of google. They also promised the same with Yahoo, MSN, and a bunch of other search engines. They charge you $1499 as a set-up fee. Obviously it never happens in 10 days b/c you can't just pay someone to get on the first page of Google for search optimization. After 10 days, Superior convinces you it will take some time, they'll give you a month free... After 3 months of nothing being done, selling my exact same website and template and keywords to someone else and being charged $2,600. I am at a financial loss.

I tried disputing with my credit card company, I am prepared to even take this to the next level. If someone has experienced something similar with any search engine optimization company let me know. I will explain further if you don't understand.

Thanks!

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archturian
, BD
Nov 10, 2010 10:25 am EST

SIS founders terry, chris, scott should be hanged publicly for their misdeed. SIS is one of the greatest scam in the history of mankind. Also the ex GM Seth silvernail is also a mother[censor]ing [censor] along with Manager, Shamael

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archturian
, BD
Nov 10, 2010 10:20 am EST

An Ex Employee of this [censor] [censor]ing co. Guys do not ruin your career and never never join SIS

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Tom O
, BD
Jul 19, 2010 7:29 pm EDT

Completely agree with what you are saying. This is a company that is built on lies. Don't feel bad, they promise their employees one thing and then screw them up. Should have known that it was coming. All you business people out there, if you get a call from Superior avoid it. This company will want you to believe that they have state of the art facility and will promise you the world to get your business, but once you sign the contract your money is gone for good. All they want to do is get your money so that they can buy expensive trips and gifts for their own loved one's. They pay their employees merely enough to survive and expect the employees to be completely loyal to the company. Business owners of America, I would not be surprised if we come to find out that they are running a sweat shop in Bangladesh. Poor people of that nation. These blood suckers are going to exploit them in all the way they can. The three culprits of this operation are Chris Blank, Terry Faruq and Scott Kirkpatrick. Their local number is [protected] and their respective extensions are 300 for Scott Kirkpatrick, 301 for Chris Blank and you can try 360 or 370 for Terry Faruq. Once again DO NOT DO BUSINESS WITH THIS COMPANY

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tired of being ripped
, US
Sep 03, 2009 2:44 pm EDT

Thanks for the postings, I was considering but had problems getting to talk to someone. I thought if I was having troubles now, imagine how it would be if I were being charged on my credit cards!

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turd ferguson
,
Jul 09, 2008 9:40 am EDT

Anybody who is using Superior for their hosting and web design, I strongly suggest you have a friend enter in a fake lead with a good phone # on your website, and watch who calls you. You might be surprised. SHADY INTERNET SOLUTIONS!

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Christopher Ohlsen
,
Jun 22, 2008 7:59 pm EDT

I just wanted to come back and update everyone here with regard to what I have gotten out of my websites so far. I just got set up and within 1 month took in my first 3 leads. 3 leads is not a lot but based on what I am doing I was not expecting the sites to begin pulling until around August.

So all in all I am pleased with SIS's performance. There are a couple of things that I feel were represented to me incorrectly by the sales rep during the sales process but the rep has assured me that he is going to have those things corrected. They are not major though and the sites are doing what they are supposed to do.

You can check my site out at www.northcountryloans.com.

I will come back to give you all an update once I get those issues that I mentioned above straightened out.

Sincerely,
Christopher Ohlsen
Mortgage Advisor
[protected] (direct line)
www.lakecitymtg.net
www.northcountryloans.com

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Christopher Ohlsen
,
May 12, 2008 9:02 am EDT

Bill,

I simply responded because I read a bunch of threads on this site that people wrote that were complaining about not being ranked number 1 in Google right away after purchasing this site package.

I really hope that the service does not end up being as bad as many people here have stated. You mentioned in your first post in response to mine; "inferior internet solutions as I like to call them". That really makes this seem as though you are familiar with them and that you spend a lot of time thinking about them. Do you work for a competing web site provider? SIS rep did tell me that one of their competitors goes around bashing them in forums likethis... You seem pretty close to the subject matter.

I am not trying to bash you either. All I am saying is that it is obvious that if you purchase a website and a few thousand other people purchase that same site that you will not get immediate high rankings from search indexes on the web.

My sites are not live yet but I am working with them already, have recieved excellent service from Phillip Palmejar (the rep I am working with). I did recieve an immediate response from the tech support team when I sent them my domain and requested the DNS info that I will need to set up the domain on my end and I have every right to comment on the information that I have read.

I will come back here and update everyone once my sites are up and running. I am not here in defense of SIS; I was actually doing some research about them and ran across this post. The most common complaint seems to be that they overpromise...

I apologize if my post offended anyone and I am sorry if you are offended by what I am about to say. Sales people overpromise. It is a fact and I am sorry if you were all caught off guard. I would think that in this industry that you would expect there to be some shady sales people...

Bill, I do see your point... No need to try to make me look like an idiot or to devalue my opinion on the matter. You were promised one thing and recieved another.

I admit that I would be very disappointed if I believed all of the claims and then did not recieve any of what was promised to me.

My comments are targeted more toward people whom are upset that they are not ranked high in Google immediately upon purchasing a website.

I am not here to bash you . I responded directly to you because you accused me of being a SIS employee for voicing my opinion. I did state in that first post that:

"You have to recognize that the people on the other end of the phone selling the sites are sales people working for commissions on instant sales. Of course many of the will be tempted to say what ever they have to say to get you on board... I told the guy that I bought my setup from that I planned to add a blog and tweak the sites for SEO... He told me that I don't need to worry about that because the sites are already optimized and that they have partnerships with Google and Yahoo so I will automatically be ranked high in the search engines... My question to you if you believe that jargon is "ranked high compared to who? The several thousand other people purchasing similiar lead capture technology!?"... You truly can generate a whole lot of leads with SIS system, but if you buy it and don't do anything with it chances are you will feel as though you have been ripped off!"

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Bill
,
May 09, 2008 5:54 pm EDT

Well Chris, it is funny that you talk about my "blaming others for my lack of success" - my complaint with SIS has nothing to do with my personal business, success, or lack thereof.

Nowhere did I mention that I am struggling, or that I was counting on Superior Internet Solutions to get me out of a rut, and now I'm screwed! - or anything like that. I simply signed up for a program and was lied to outright when it came to the execution and end-product that was delivered - like MANY other people that worked with Superior Internet Solutions that you will find right on this website.

Think about how many people are out there that aren't proactive enough to try to get their voice heard after getting screwed over by Superior Internet Solutions... how many others are there?

You won't find anything about Myers Interet, or Alamode, or Etrafficers (other large mortgage website design companies) on this website. Only Superior Internet Solutions is responsible for screwing over so many of their clients.

My complaint was about false expectations - being told what to expect and then getting the complete opposite when it came to execution.

In my response to your initial comment, I never bashed you or your character, I simply pointed out that your detail and the time spent writing in defense of a company that you (supposedly) don't even work with, or work for, seemed suspicious.

Now I find that if you're not even working with them yet, so what right do you have to speak in defense of their service?! It's comical that you chime in the way you do.

So Chris, please find better ways to spend your time. Go write a blog, or a new active rain post, update your myspace... do something productive, lol.

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Christopher Ohlsen
,
May 08, 2008 9:39 am EDT

Bill, Actually I am a Mortgage Professional in Plattsburgh, NY 12901 at lake City Mortgage; not a Superior Internet Solutions emplyee in San Diego, CA. I did not hide my name or comment anonymously and I am not hard to find... I know a guy who produces around 5000 leads a month with one ugly website, over 50 domains that are directed to that one ugly site, and dozens of "doorway" pages. You may not like the people at SIS... You may not like their products... But you have to admit that the system that they have is better than a 2 page website with a couple of questions and a contact form (which has proven to work quite well).

Have you ever seen the disclamer "individual results may vary"?

We just have a difference of opinion on this matter. My opinion is that the sites themselves are loaded with lead capture technology and that if you can drive traffic to the sites you will take leads in from the site. It is also my opinion that anyone who is using lead capture technology on the internet should be involved in the promotion of that technology instead of just complaining about not getting any traffic. I guess the point of my previous post was to point out that if you are failing in this business it is not because of your internet host, it is not because of the declining market values across the country, it is not because of the level of service that SIS is providing you... It is YOU!

Take a deep breathe and then take a look at your business model. Stop blaming others for your lack of success, make a plan of action to revitalize your business, and then take action!

Sincerely,
Christopher Ohlsen
Mortgage Advisor
[protected] ext.105
[protected] (cell)
[protected] (fax)
www.lakecitymtg.net

PS: My SIS system is going live on the 16th. I do not expect the optimization to be such that just having the sites up will generate a ton of traffic (though that would be nice). However, I will be doing things such as blogging on the site, PPC, backlinking, constant fresh updating, meta tag tweaks, and various other SEO techniques.

Also, my next Yellow Book Ad is going live in June and my web address for the Master Site will be www.northcountryloans.com and will be in the next Yellow Book.

I could go from here to explaining tons of ways that don't even have to do with the internet to advertise an internet website but you get the idea.

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Bill
,
May 06, 2008 9:14 pm EDT

SUPERIOR INTERNET SOLUTIONS - BAD INVESTMENT! Don't work with Superior Internet Solutions for mortgage websites or mortgage marketing!

I have had my own nightmares with the clowns at Superior Internet Solutions, or "Inferior Internet Solutions", as I like to call them...

It seems they will say anything it takes to get ahold of your credit card # then they dissappear off the face of the planet after they get a hold of it!

They talked up this new "hybrid" product they scrapped together (it's a pathetic tool now that I've realized what you really get for the money) and promised tons of leads, cusomizations, traffic, support, etc., and our team got NOTHING! It's next to impossible getting a hold of somebody there!

In fact, when I FINALLY DID talk to someone there to see about driving traffic to the website, they try to push me into a nonsense $1500 Google campaign assuring me top tier placement within just a few days!

THAT IS NOT POSSIBLE!

Anyways, the guy commenting above sounds an awful lot like an employee of Superior Internet Solutions trying to do some damage control, but it looks like it might be too late... the word is already out.

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