Supercuts reviews and complaints 1
View all 246 complaintsSupercuts - hair wasn't cut correctly
I went in to have hair trimmed.
When I went in the first time, the stylist didn't cut nothing off,
So I was VERY disappointed and decided to go back, So they can
do a touchup on it. I suggested that they just trim some
more. (mind you I have cowlicks). The other stylist
cut more than an inch off. (I'm a woman and now have VERY short hair).
I asked for hair trimmed alittle off earloobs and bangs trimmed to eyebrows.
Earloob hair is cut a good inch above and bangs are an inch too..
"VERY DISAPPOINTED!"
The complaint has been investigated and resolved to the customer’s satisfaction.
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I was a former hairstylist of supercuts and one of the best hairdressers they got. The gen. Mgr. Is very prejudice who embarrassed and nitpicked me every time she had a chance including commenting that I don't know and understand English. She hired mgrs. Who just graduated from beauty schools and exercise favoritism. I was always scheduled 5 pm to 9 pm when the store is no longer busy while she gives her favorites more hours with good schedules. I had many repeat clienteles, requests and brought many new referrals from their families and made a good name for that store within 5 months of employment. 9 hairstylists quit from 2 stores for 3 months including me. I was written up because i was talking with the new employee to welcome her and make her comfortable in the store. I asked if she was pregnant in front of the newly hired and under management training employee which the latter made that comment a big deal that it was a sexual harassment comment. My mistake was, I signed the document without reading. I saw a devilish look from the manager when I signed the document. However, i requested a copy and was declined. Mgr. Told me it's supercuts property and Ge. Mgr. Said to asked the record from the corporate. What a very incompetent, inefficient mgrs who make their own rules on the fly and break them. They treat you like a dumb hairstylist but they look dumber with what they are doing. Hairstylists who quit had a lot of horrible stories about this gen. Mgr. I don't understand why the corporate cannot analyze why the turn over of hairstylist is very fast and clients are even commenting about hairstylists quitting. For all hairstylist out there be careful when you work for Supercuts in Camarillo, ca.
you get what you pay for all I can say...