SUBMIT A COMPLAINT

Super 8 Worldwide / bill to much pay, failue at credit card payment

Mishawaka, IN, United States

HELLO !!!

Question ? answer !

Is it possible to give feedback, asap

Thank you

Von: Frank Zimmermann [mailto:Frank.[protected]@gmx.de]
Gesendet: Mittwoch, 10. Oktober 2018 21:14
An: '[protected]@hotmail.com'
Betreff: complaint
Wichtigkeit: Hoch

Hello Super 8 team

I was guest at your hotel in Mishawaka from 5th to 8th Oct (3 night) inkl. 2 rooms (108 and 110)

I have booked over booking.com (2 x 220$) for 2 rooms for 3 nights.
My credit card ends with 8777

Why was 3 x debited ? from my credit card !!!
Additionally, there was one order (on hold)

Please check it, and return 219, 96 $ to my account, and cancel the reserved bill of 191, 89$

Above you see my bank statement, following by the reserved bill

(reserve)

With kind regards

Frank Zimmermann

Super 8 Worldwide

Fr
Oct 15, 2018

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