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Sunwing Travel Group / varadero cuba vacation package on sep 21

1 Canada

I have booked Sep 21, 2017 Cuba vacation package to Varadero #95233351. But the hurricane happened early September made it impossible to go. I called Sunwing to cancel my package and refund me. They told me, flight is on schedule, resort is normally open. How could I believe them? The airport is under closed and flights are sending travelers back to home in Canada. In this case they still don't cancel my vacation and said no refund at all. I complain about the worst answer to me by non refund of my vacation packages, Sunwing is totally not care about their traveller. They still want to send me to a potential dangerous place instead of refund and cancel my vacation package.

Ho
Sep 13, 2017

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