Sunwing Travel Group / unfair treatment
While traveling to Royalton White Sands in Jamaica 7/5/17 - 7/10/17. I went to an presentation for vacation packages. Now everyone I send to presentation, received 5 free nights back for up to 5 people. NONE were interested in purchasing an package. I on the other hand was VERY interested, just unable to make an down payment of any kind while on vacation. Also, wanted to discuss with adult children as we would be purchasing as a family. I WAS NEVER OFFERED THE RETURN TRIP! When I complained to manager I was told, "You received an gift bag instead of the trip", my reply was the people I send received both the bag and the trip! I don't understand why I wasn't offered the return trip when as I stated I was the only interested in purchase. I not asking for special treatment, but to be treated the same, considering I WAS interested in purchase!
This would have given me and my children the opportunity to come prepared to purchase plan.
Thanking you in advance for your time and consideration.
More Sunwing Travel Group Complaints & Reviews
- Sunwing Airlines - severe flight delay & cruel treatment 
- Sunwing Vacations - lost luggage 
- Sunwing - official complain 
- Sunwing - horrible service and delayed flight 
- Sunwing - horrible service 
- Sunwing Travel Group - poor customer service for negative vacation experience
- Sunwing Travel Group - vacation stay at thea royalton blue waters resort in montego bay jamaica
- Sunwing Travel Group - flight
- [Resolved] Sunwing Travel Group - airlines
- Sunwing Travel Group - sunwing vacations, damaged baggage