eBay
reviews and complaints

Ebay is a bunch of money sucking droids from us and other countries that kicked me off ebay today, I have over a 92% positive rating with them and they kicked me off indefinitely because they had 4 people say my item was not as described by only 4 customers the only warning was over a month ago they said to get my items as described up in ratings so I did that and they said this mourning that because I had 4 complaints on items as described I can no longer sell on ebay and when ever a customer had a problem it was resolved with satisfaction from buyer and me so if you thonk you can sell on ebay without paying extra for a ebay store like my friends have cause they pay extra for a ebay store they don't need to bow down to ebay so they don't get kicked off ebay is the worst for sellers +

I've learned that there's one thing you can count on Ebay for, and that's to drop the ball. Their “buyer protection” is worthless, and that lesson has cost me $416.00. Ebay is protecting a dishonest seller. They have closed a claim case, with the knowledge that proper delivery protocol was not followed, and that the item has been returned to the seller. The seller, tray1119ted, has both the item I paid for, and my $416.00. Ebay's advice is for me to file an interstate small claims suit if I want my money back-ridiculous. Ebay closed the case without even tracking the item, but when pressed acknowledged that it has been returned to the seller. On top of that, I can't even leave honest feedback to warn other buyers-Ebay blocked it since they decided the case in his favor, allowing him to keep both the item and the money with no consequences whatsoever. I have been run around in circles for weeks between Ebay and Paypal. Emails are ignored, and if you do get someone on the phone, they just make an excise to call back, then never follow through. Hard to believe I'm out $416.00 while Ebay knows the seller has the item, and my money. Do yourself a favor an stick with reputable sites like Amazon.

I have ordered an OMRON BP652 7 Series Wrist Blood Pressure Monitor from Yallstore on September 17, 2013. I have paid the full price of the product + shipping charges (totalling $68.89) in advance to Yallstore. I have not received the product to date. I have trusted this company because it is featured on ebay, but obviously this is an unprofessional and untrustworthy company that I have been unfortunate to deal with. I have wasted a great amount of time and money and in the end I have nothing, they won't send me the product and they won't return my money.

I bought a 32GB TF card in ebay from a Scammer seller and paid C$11-. Her details are:
eBay ID: qhgypchyh
Name: 玉红 黄
Tel: [protected]
Email: [protected]@163.com
Country: Zhejiang, Pujiang, China
She sent to me a card which cannot read/write/format. I sent to seller several messages, but she never reply because she already got my money.
Also It took a long time to have the card arrived. When found the problem, it's already over ebay's resolve time limit.
Though that is not much money, but I want this Bad eBay Scammer to be known to all potential buyers, so less buyer Scam by this guy. Again, this SELLER is a SCAMMER who sell Bad/Damaged items to SCAM buyers for quick money. DO NOT buy from this eBay seller/Scammer:
eBay ID: qhgypchyh
Name: 玉红 黄
Tel: [protected]
Email: [protected]@163.com
Country: Zhejiang, Pujiang, China

ask ebay seller to cancel they refused also contacted bbb heres a letter from the president of ebay they don't even care about customer service

Hello James,

Thank you for the opportunity to address your BBB complaint today. I can only imagine your frustration with your seller who was unwilling to cancel the transaction. It sounds like you had changed your mind and no longer wanted the item and they went ahead and sent it to you anyways. I would be more than happy to take a look into this to see if anything can be done.

I would like to start by welcoming you to the site. I found that you just opened your account in April and you already have 5 feedback. It looks like you are quick to pay and that is a trait our sellers like to see in their buyers. Judging by the items you have purchased so far it looks like you are a Spongebob fan and movie buff. I am sure the Spongebob calendar will be fun to look at throughout the year.

It is unfortunate to hear that you changed your mind about the Escape From New York dvd causing you to experience this trouble with your seller. I was able to review your account and I see where you paid the seller but then emailed the seller letting them know that you changed your mind. Once you purchase an item you need to follow through unless the seller is willing to work with you. Unless the seller offers a full money back guarantee we cannot force them to cancel a transaction and accept a return of the item for a full refund. I see the listing says no returns or exchanges but the item is covered by eBay Buyer Protection. If you had received the item and it was not as described we would have been able to help, however, we do not cover buyer's remorse. I will include a link below where you can go to learn more about our buyer protection programs.

eBay Buyer Protection: http://pages.ebay.com/help/policies/buyer-protection.html

As you are a newer buyer and may not be familiar with the bidding and buying process, I am going to include some helpful links for you to review.

All about buying: http://pages.ebay.com/help/buy/allaboutbuying.html

Different ways of buying: http://pages.ebay.com/help/buy/formats.html

Resolving buying problems: http://pages.ebay.com/help/buy/protecting.html

Any time you have questions please feel free to refer to our help pages or contact our customer support. You can do this by clicking the Customer Support link at the top of most pages (you may be asked to sign in). On the Find an answer tab, choose from the Self-service tools or Popular questions, or search for a problem by keyword or topic. On the Contact eBay tab, find your topic in the menu. We'll show you a quick way you might be able to resolve the issue yourself. We'll also show you the best way to contact us and when we're available. Email, chat, and phone call options may be available in some circumstances.

While I understand this may not be the response you were hoping for James, I hope you can understand why we cannot force the seller to cancel the transaction or take the item back. At this point you have a few options; you can keep and enjoy it, gift it to someone, or resell it. I hope you find the above links helpful and I would encourage you to make sure you really want an item before purchasing it. I would like to wish you better success with your future transactions and thank you for using eBay.

Regards,

Beatrice Simmons
eBay's Office Of The President

ebay india online
Lava Iris 405 Mobile Phone ([protected])
PaisaPay ID [protected] Order Date:27/06/13
Claim ID: 238005
PaisaPay ID: [protected]
Item number: [protected]
Seller ID: lavastore2013
Date claim opened: 03-07-2013
Lava Iris 405 Mobile Phone ([protected])
PaisaPay ID [protected]

My ebayID: bhatwalamanish
Phone - [protected]

I bought mobile handset LAVA Iris 405 from ebay india online.and i got damage mobile handset from ebay, and ebay claim adjuster call back me of my complaint about this resolve matter and the claim adjuster lady commit me they provide refund amount to me in my bank account of Rs. 5, 555 plus same amount of ebay coupon of my return shipment courier charges what i cash pay to courier. so i will done everything to same as we have talk on phone. and after they got my return shipment the same claim adjuster lady call back me at 15/07/2013 and she promise me i got my amount Rs.5, 555 same as we have talk on phone last time while settlement for this claim. and they issue my cash paid here to courier charges bill amount Rs.310 via ebay coupon in my registered email address. there after they will only refund me amount of Rs.4, 999 instead of they promise me for pay Rs.5, 555 while our claim settlement and not only that i still not reached coupon of amount Rs.310 for my courier charges paid. i have record all the telephonic conversion of ebay this claim settlement call back from them. so ebay trying to very poor and dirty trick with their valuable customer like this. i hope i got some help. thanks i sent email to ebay with all the call recording of their promise while settlement call back to me. but there is not proper reply or they not forward my call to same claim adjuster who talk with me for this resolution, i request them lot but all that useless.

I received this email from PayPal regarding a purchase I made on eBay...
This entire email is bogus...
Beware of [protected]@aol.com
[protected]@paypal.com
Jun 1 (5 days ago)

to me
Jun 1, 2013 19:26:44 PDT
Transaction ID: 8JB48983EG4299425
You sent a payment of 82.45 USD to [protected]@aol.com

We've asked the seller to ship.

Thanks for using PayPal. To see all the transaction details, log in to your PayPal account.

It may take a few moments for this transaction to appear in your account.

Seller
[protected]@aol.com Note to seller
You haven't included a note.
Shipping address - confirmed
XXXXXXXXXXXXXXXXXXX
XXXXXXXXXX
XXXXXXXXXXXX-XXXXX

XXXXXXXXXXXX
Shipping details
The seller hasn’t provided any shipping details yet.

Description Unit price Qty Amount
NEW IN BOX TEMPTU AIRBRUSH MAKEUP SYSTEM WITH FREE HIGHLIGHTER
Item# [protected] $69.50 USD 1 $69.50 USD

Shipping and handling $12.95 USD
Insurance - not offered ----
Total $82.45 USD
Payment $82.45 USD

Payment sent to [protected]@aol.com

No item was ever shipped and this payment was never on my PayPal account page.
But the strange thing about this email was that I really did attempt to pay for this item on eBay but was not able to because PayPal locked my account 3 days prior to receiving this email. And the eBay sellers name was different than the seller I was purchasing from.
Please beware of all your purchases that happen through eBay & PayPal.
Thank you.

SUNWEBZONE IS THE WORSE SELLER ON EBAY. I PLACED AN ORDER OF $50 WITH THESE PATHETIC COMPANY. NOT ONLY DID THEY LIE ABOUT SHIPPING MY ITEMS BUT ALSO REFUSED TO REFUND ME. AFTER A WHILE THESE ###S STOPPED COMMUNICATING TOO.

I placed an order with them three months back. The seller kept on delaying me on the pretext of problem with shipping. I gave him extra time for delivery but the package never arrived, .Now the seller is not communicating or refunding my money.

I have decided I will sue this company.

Thanks
Priyanka

This ebay seller tlc_international sells fake watches.
We are chinese replica watch wholesaler and we supply the watches to them. Now they try to run away with over 10, 000usd they owed us. So we have to expose them to the public.

Tlc group
27 old gloucester street
London
London
Wc1n 3ax
United kingdom
These are the address they used to receive watches from us.

[protected]@hotmail.co. Uk
[protected]@theloungecorp.com
These are the emails they used to communicate with us.

Ee911281261cn
http://ems.com.cn/mailtracking/e_you_jian_cha_xun.html
[protected]
www.dhl.com
These are the two latest shipment from us to them.

They bought the replica watches with complete watch box and paperworks from us. And we print the serial numbers and forged official invoices for them as well so that they could sell the watches as original on ebay.
Recently they seemed to find another supplier and tried to deny the debt they owed us by saying quality not good etc.

Ebay buyers be aware of the scam seller tlc_international

Firstly, I should say ebay hong kong is sooooo bad. I'm an eaby seller. They just automatically locked my account just because my partner logged into my account in china without any notice and something like deadline. They just said, we find you log into this account in china, so you have to change your register address back to china. Btw I was registered in usa many years ago.

I call ebay australia, they said they cant help me to do it, because ebay hong kong locked my account.
Then, I sent an email to ebay hongkong nearly 5 days ago, still no response. As they have already locked my account, I cant do anything on ebay, that is a big loss on me.

I tried to call ebay hong kong, they just said :' ohhh I cant help you, this problem is related to our technic department and they dont have a telephone number? What is this? Uhhh?

Is this reasonable to think that ebay has a bloody strong internal competition? Like they are crazy to maximize their profit?

And they damaged sellers' interest! Ridiculous!

Dont buy anything from hongkong. They are so bad.

I purchased item #[protected] on 01/31?2013 and promptly paid for the item through PayPal. Two weeks later after trying to contact the seller 4 times the item had still not arrived, so I filed a complaint with ebay. I was told to wait another 7 days to hear from the seller, which never happened, so I then escalated the case and waited. This a.m. I got an email from ebay telling me that the case had been resolved and that I would not be getting a refund. No explanation as to why, nothing at all, just case closed and I'm out $165. Additionally, I have since discovered that this same seller then proceeded to list this same item a second time, sell it a second time, and stiff that buyer as well, just as he did me. And then ebay buyer protection does exactly nothing about it. Ebay buyer protection is totally worthless and obviously as big a scam as this bogus listing was.

Be aware on making purchases from luvmydiamond aka Burgin Rarities! They're a non-performing seller whom violated Ebays policy and even though I've mentioned this to eBay, I hardly doubt they're going to take actions against them. According to Ebay, a seller who states in their listing that they accept returns but refuses to do so after the item(s) been purchased even if the return meets their stated requirement, is considered prohibited behavior under the policy. I tried to return an item I purchased from that seller and they totally dishonored the return. Under their return policy, it stated there was a 14 day money back guarantee and on the listing, the seller represented there was a money back guarantee and returns were accepted no matter the reason. When I received the item from the seller, it was misdescribed. I notified the seller that I wanted to return the item for a refund by message through eBay the very same day I received the item and requested from them a return address but the seller refused to give me that information and accept the return. The fraudulent seller said I wasn't entitled to a refund because I did a chargeback with paypal and my card company but I had only opened a dispute with Paypal at that current moment. I had to report the sellers actions, they didn't even try to resolve the issue with me. Tho I must add there was no such provisions listed under their return policy or on the listing that one couldn't open a dispute, do a chargeback with their card company or take out any actions against them. Nowhere on the listing or under the return policy did it state returns would not be accepted if one did such actions. There was no such provisions under their return policy or listing that specified such a thing other than to notify them, return the item in 14 days, have it confirmed by email and that provision fell under domestic only. Other provisions that were stated: the item could not be altered or the return would not be accepted and for international buyers, returns would only be accepted if the item was misdescribed. I returned the item unaltered and I'm not an international buyer. The seller had no grounds to refuse the return and hold my money hostage. Not to mention how the item was misdescribed if I haven't already. Since I decided to split the payments up and not pay for the item using a single transaction, I wasnt covered under eBays protection policy and the same goes for Paypal except for the most current transaction that was made. One of the transactions was covered and Paypal ruled in my favor and issued me a refund. Paypal told me I had to return the item to the seller before I could be refunded and that is what I did. I waited and waited for the seller to refund me but they never did. I had to contact Paypal about it and a representative called the seller and asked them if they could issue me a refund for the remaining transactions cause it was known that the seller had the item in their possession. The seller then made a falsified claim that the diamond ring was missing from inside the box. The fraudulent seller has implied I'm a thief. luvmydiamond has committed fraud against me and victimized me. I have lost over 1, 500 from the fraud they've committed. Dealing with that seller has been a nightmare and I thought I'd warn others about them because I wouldn't want for anyone else to experience what I've experienced in doing business with them. No telling who else they've victimized with their fraudulent selling practices. The public needs to be made aware of the fraudulent seller and to be careful if you consider doing business with them. In my opinion, the seller in question, should have their account suspended for violating Ebays policy, shouldn't be trusted for false misrepresentaion and for engaging in fraudulent selling practices. Criminal actions need to be taken against the frauduent seller. If a polygraph test were presented the seller would fail hands down and I would pass because I am the victim and been truthful with everything I've stated. The sellers communication was extremely poor, item wasn't as described, item wasn't shipped out in the time frame they listed and I most def was unsatisfied with that seller. The seller was unable to turn an unsatisfied buyer into a satisfied one and chose to committ fraud on top of that. I know next time not to wait so long to leave feedback or make split payments on purchasing an item on eBay because there is no protection for the buyer. As that one saying goes "You live & you learn".

We were selling over 1, 000 items a month on Ebay. Earned top seller, power seller status, customers loved our items too much that other sellers purchased our items just to give us negative feedback. Ebay was notified by phone and messaging of the deceitful buyer, but Ebay failed to comply with their own trade policies. Ebay failed to protect the seller from the competitor, as a result, the our account was down graded to below standard overnight with selling restrictions. Individuals can not sell on Ebay, due to the big retail companies selling on Ebay. Ebay protects the large retailers by placing restrictions on individuals (holding payments, issuing refunds when the seller has a no return policy) forcing them to not trade on Ebay. Ebay discriminates against the average persons right to sell . You can't get a straight answer if you call customer support. You are lucky if you get a English speaking customer service person. Ebay has taken for granted the sellers are what makes Ebay work, without sellers, there would not be an Ebay. Ebay does not care, because they have the big retailers paying big bucks to keep individuals from trading and competing. Ebay knows the average individual does not have the monetary backing to file a legal complaint against them, so they just continue breaking the fair trade act. The SEC should open a investigation into Ebays activities.

EBAY held back my funds for 7 days after sale even though the buyer received my item 2 days prior. They claim you need to make 25 sales before you get your money right away or otherwise it can take up to 21 days to release your funds. Then it takes 2-3 business days for the transfer of fund from pay-pal to your bank account. Like I said I’ve sold in the past and this never happened to me so why now? I have sold many items on EBAY the past few years and never had this problem. Even if you beg and plead with EBAY they will not help you. I will never in my life sell anything ever again on EBAY due to this ridiculous policy. I have a perfect score of 100% with EBAY and they still screwed me over. I highly recommend finding another way to sell your items. When you go to the resolution center on EBAY they say once you ship the item and ad a tracking number you will receive your money in 24 hrs. This is a lie and in my case it will take 9 days to finally get my money so what they claim on their own website and what they say is a lie.

Where do I begin with Half.com?

First, I bought a book from one of their sellers for several of my college courses. I usually purchase my books from campus, Amazon, or Alibris, but I thought I’d give them a shot, specifically because they were listed as an option on my colleges bookstore for used books, and also because I read their buyer protection plan. The plan supposedly guarantees that your order will be in as described condition or Half.com will refund your money. The policy also does not explicitly state that they require the book to be returned. I will never buy from them again, and here is why.

All of my books came in good condition except for one: my Developmental Psychology book. It was described as in very good condition with some highlights and no markings. I paid approximately $80 for the book, and boy was I surprised when it showed up.
Not only was the cover in bad shape (it has dents all over the cover as though someone used it for a writing desk), but the binding is torn. In addition, the book has excessive pink highlights to the tune of 60 plus pages. That is far from “some highlights”. The book also has markings inside, but worst of all, the book smells like someone smoked weed around it for years. God awful smell. Smells so bad it could get even get an Arkansas law enforcement agent who burns marijuana fields high. Therefore, I contacted the seller, but the seller was uncooperative about giving me a substantial discount or issuing me a full refund. Therefore, I filed a claim with Half.com.

Half.com sent me a message that they would contact me within 72 hours to resolve the problem— but almost 10 days later, I still had not heard from them. So I searched on their website in order to find a customer service number, a physical address, or even an e-mail so I could find out the status of my claim. No such luck. Despite my searching, over an hour of searching to be exact, I could not find a number, an address, or an e-mail for Half.com. So I began to search online, and I finally found a physical address for Half.com listed with the California Secretary of State. To date, I have not found a phone number that links you to a live person, and I only found a service e-mail address that bounced originally, stating it does not accept e-mails from customers.
More than two weeks later, I finally received a reply from Half.com. Apparently they did receive my e-mail sent from the service e-mail address, despite the message to the contrary that this e-mail does not take replies, etc. They are failing to honor their buyer protection plan as advertised on their site, and they are demanding that I send the book back in order to receive a refund, since they cannot determine the condition the book is in, which seems to defeat the wording in their buyer protection policy. Half.com clearly has communication issues. In addition, they seem to not hire people who know how to clearly read e-mails and respond to customers, since they keep referring me to their “refund policy” and not their “buyer protection policy”. As much as I ‘d love to send this piece of trash back, my classes start in about a week, and I do not have time to send the book back, to wait for a full refund (which with some merchants takes 30 days or more), and then to order a book that is in very good condition or better. To do this would put me behind on my reading material, and getting behind at the beginning of the semester is simply not an option if I want to keep my GPA over 3.5. I would even be happy with a partial credit, since the book is worth maybe $40 on a good day after it is aired out. So as of now, I have filed a complaint with the BBB’s office of Silicon Valley, the Attorney General’s office of California, and the FTC. Maybe this will get someones’ attention that is literate with Half.com, and then I will be happy to send pictures to the previously mentioned organizations.

Karolina [protected]) [protected]@aol.com
Buyer beware of seller on ebay karolina [protected]) [protected]@aol.com merchant charge higher shipping cost.

Complaint rating: merchant charge high shipping cost.

Contact information:
Karolina [protected]) washington
United states

Karolina [protected]) [protected]@aol.com

Ebay seller karolina [protected]) buyers beware of merchant change high shipping cost..
As advertise on nthe site.
I had bough a technics digital audio processor sv-100 *mint complete* pcm based
From business information
Business: karol hansen
Contact e-mail: [protected]@aol.com

This email confirms that you have paid karol hansen ([protected]@aol.com) $140.45 usd using paypal.

This credit card transaction will appear on your bill as "paypal *karolinacit".

Now that you've completed your payment, sign up for a free paypal account by clicking sign up now below. you'll be able to check out faster next time and track your payment history for all of the items you purchase on ebay.

Sign up now!

Item # item title quantity price subtotal
[protected] technics digital audio processor sv-100 *mint complete* pcm based 1 $112.00 usd $112.00 usd

Shipping & handling:
(includes any seller handling fees) $28.45 usd
Shipping insurance (not offered): —

Total: $140.45 usd
This charge will appear on your credit card statement as "paypal *karolinacit".

Payment sent to [protected]@aol.com karolina [protected])

Ebay seller karolina (2176) buyers beware of merchant charged higher shipping cost..
As advertise on the site.
I had bough a technics digital audio processor sv-100 *mint complete* pcm based
From business information karolina (2176)
Business: karol hansen
Contact e-mail: [protected]@aol.com

This email confirms that you have paid karol hansen ([protected]@aol.com) $140.45 usd using paypal.

This credit card transaction will appear on your bill as "paypal *karolinacit".

Now that you've completed your payment, sign up for a free paypal account by clicking sign up now below. You'll be able to check out faster next time and track your payment history for all of the items you purchase on ebay.

Sign up now!

—

Payment details

Purchased from:
Receipt id:[protected]

Item # item title quantity price subtotal
[protected] technics digital audio processor sv-100 *mint complete* pcm based 1 $112.00 usd $112.00 usd

Shipping & handling:
(Includes any seller handling fees) $28.45 usd
Shipping insurance (Not offered): —

Total: $140.45 usd
This charge will appear on your credit card statement as "paypal *karolinacit".

Payment sent to [protected]@aol.com

—

Business information karolina (2176)
Business: karol hansen
Contact e-mail: [protected]@aol.com

—

Shipping information

Address status: confirmed

—

Receipt number: [protected]

Seller had try to ask for higher shipping cost. Do not trust this seller karolina (2176)
Business information karolina (2176)
Business: karol hansen
Contact e-mail: [protected]@aol.com

I bought a pair of Dre Beats headphones from ebay-headphone.com and have not received them. I have contacted them several times using email address and received an email saying they do not have tracking # but will contact shipping company. Still nothing. This website is a scam.

I just recently started selling items on ebay and I was unexperienced when it came to a buyer being unhappy with an item and how to issue a return. On December 14, 2012, I sold a new, unopened bottle of Ralph Lauren Blue Perfume, the buyer received the item on December 17. Right away, she sent me an email saying that the item was not as descibed. I don't know how else to describe a perfume other than what it is and that it is new and has never been sprayed. I Never buy items to resell, all items are my personal items. She went on to say that she could not use it, that she did not like the scent and that it smelled old to her. I felt terrible that she did not like the perfume and refunded her immediately. She did not offer to return the perfume, so I asked her if she would return it to me if I sent her the postage. She said she would comply if more money was sent. The next day, after putting more thought into the situation, I decided to contact ebay. They advised me to NEVER give a refunded until the item was back in my hands. I was also advised to not send any money to the buyer and ask her to send the item back. I did as I was advised to, now the buyer will not respond to my emails. She has a new bottle of perfume and her $76.43 back, not to mention it cost me $9.45 in shipping to send it to her. If this is not theft, I don't know what is. Today, I spoke with ebay again, this person said that since I refunded the money before having the item returned to me, I am not covered by the buyer protection and that I should just send a postage paid sticker to the buyer to cover the return shipping. Ebay even went so far as to say that I could have possibly sold an immitation perfume and that I would need to verify the purchase. I told ebay that I did not have a receipt, if I had, I would have just returned the perfume to the store rather than trying to sell it on ebay. This buyer is a scam artist and Ebay does nothing to protects the sellers from these parasites!