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Sunset Hotels / Fraud and scam

1 United States Review updated:
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My wife and I went to Cancun to enjoy a nice vacation. When we got to the Cancun airport we were directed to a booth where we were asked to show the visa signs on as many credit cards as we can. We thought it was weird but could see no harm in showing the symbol without the numbers. They said they would give us a free trip to one of the attractions and all we had to do was stop by to see their hotel to tell our friends how nice it was.

Well, we went to visit the 'Hotel' and was shown a Timeshare deal. We toured it but weren't planning on buying and then they started to show us a 'investment' package with lots of numbers and how much they were currently renting these timeshares for. We will these timeshares rent for sure and 'Neil Cooper' whom our tour guide brought over for the heavy selling said he guaranteed that if we registered our time share with their group we would always rent it out.

They even got us a contract for 5 weeks of timeshares and we could rent all five weeks if we wanted too. Well we familiar with reputable timeshares and thought a nice timeshare in Mexico would be nice for the family. We bought and they immediately billed our Visa for about $10, 000 and would bill the rest in 90 days to total $44, 000.

We were excited about the deal and thought that as long we could rent it to cover our costs we would be OK. Well when we got home we started looking into the deal and found and talked to lots of people who were given the same spill and weren't able to rent out their timeshares.

We then looked at our contract and found it wasn't possible to get our initial $10, 000 back because it was past the 5 days. They failed to mention that we had five days to cancel when we signed and it was deep in the contract. The contract said that if we canceled the penalty would be the money already paid.

We canceled the contract and told them that we thought the had fraudulently sold us the timeshare and we wanted our money back. They called my 'inlaws' and told them that we wouldn't get our money back. This is despite having several of our phone numbers.

We figured that was that and decided to write off the 10 grand as a learning experience. Now despite the contract saying we can get out they have sent us to some crooked collection agency to get the rest of the $34, 000. They called us and we said that we had canceled and that we were by contract able to without paying the rest.

Now they are calling my inlaws again since we aren't answering our phone from them. They stole $10, 000 and are trying to collect on the rest like they are the injured party. We are the ones out. They got $10, 000 and we got a bottle of champagne and $150 trip to Mexican Ruins.

My wife and her father are both lawyers and have determined that there are no grounds for any further collections. Still the EMCC collection agency is threatening our credit report even that we know there is no way they can get a judgment against us to make it happen.

I can't believe the Mexican Government lets these crooks into their airports! We have told everyone we no to go somewhere else that supports their tourists and not the ripoff of them!!

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  29th of Apr, 2009
0 Votes


We know that your case is finally resolved. Is that because your wife is a lawyer and you fired the lawsuit? We are one of the victims, and try to figure our how to solve our big problem. Can you share it with us? I am not able to find the way to send you e-mail.

  7th of Apr, 2010
0 Votes

The tmeshare industry in Mexico is taking almost a Billion Dollars every year from Americans and Candians. They are taking away their earnest money based on lies and misrepresentation. I have collected evidence to support the claims of thousands of people deceived from this company. Share this info with your general attorney, the Federal Trade Commsision, the Consulate of Canada and USA in Cancún as well as any government agency that you believe might be interested in putting pressure in the Mexican Government to stop these companies from scamming more honest people.

Please visit this website (specially the video section) to know in detail how these companies operate.

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