Sunrise Lighting / Awful everything
I had a customer who special ordered a simple light, but unfortunately my local dealer was out of stock. I found a similar fixture on Sunrise Lightings website. After many assurances from Mike, he promised it was in stock. I ordered 30 of the same fixture and he said no problem. I would have it in 5 days. 1 month later and guess what, no lights. Of course they had already charged my card for the lights. So I was stuck like chuck waiting for them to send them. Order finally came in and guess what, half of what I ordered and the rest was some stuff I didn't even recognize. Finally after two months I finally get the rest of my order, only after having to send their ### back to them then and only then would they send me the rest of my stuff. I finally install the lights, customer is totally pissed. He called Sunrise himself and they told him to go @#$% self. Classy guys all the way. The job is finally finished and guess what? 3 months later the customer calls me and tells me the lights aren't working. I go and check out the system and find that the base to the lights are melted. They are the stainless steel well lights with a supposed to be synthetic socket... Yeah right, cheap china crap!!! I call Sunrise and they question me about voltage, wire and a hundred other things they obviously don't know crap about. Long story short is they wont replace or refund. They actually gave me the number to their distributor who said he wont refund anything that comes out of Sunrise. If you have dealt with them, you already know. If you haven't beware!!
and them stating that its their competitor bad mouthing them, no its just us customers who had the misfortune to deal with these ###!!