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Sunrise Credit Services
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1.8 10 Reviews

Sunrise Credit Services Complaints Summary

2 Resolved
8 Unresolved
Our verdict: When using services from Sunrise Credit Services with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Sunrise Credit Services reviews & complaints 10

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1:25 pm EST
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Sunrise Credit Services Sunrise Credit Services

I donot have a credit card with Sunrise Credit which is being reported to my credit bureau.

SUNRISE CREDIT SERVICES

Last reported Nov 27, 2022

$137

Open balance

11 CHARTER COMMUNICATIONS

Original creditor

Report info

Take a look at some options to help your score

Average score improvement if you take care of a collection in the first 2 years

Removed

+23 pt

Paid in full

+25 pt

Settled for less

+21 pt

Based on 2 million Credit Karma members

Desired outcome: Remove from credit reporting.

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5:27 pm EST

Sunrise Credit Services Unprofessionalism and not following through.

2/17/2022 @ 244 p.m.

Tried speaking with a representative and the female on the phone was very unprofessional and extremely rude. I needed to know about some issues in an account I had in October 2021. She told me that the case had been recalled and couldn't give me any information. I completely understood but because I had been sent to another collections, I needed to know a couple things as the recent collections needed this information. She insisted she had no information. She did proceed to tell me that I had paid and that I was sent an email. I needed an answer to one more item and she then got even more unprofessional with me and said she would get me a manager. She then left me on hold for 30 minutes and then came back on the phone only to tell me there wasn't one available. She also said a manager would call me back that same day. As of yet no one has called, I did not receive any email from the date of the collections to present. The email on the paper does take you to the proper department to email but then it comes up blank. So therefore, I can't even email them or anyone in the company. IF you are in a business that is handling private and personal information than I would hope that you could be courteous and professional and at least try and resolve the issues. I am extremely upset with this company as this is affecting my credit and my reputation as well. If you are not happy in the line of work, you are doing than find a job that you can be a decent human being at.

P.S.

Feel free to contact me, I would love to explain more.

Desired outcome: I would like someone from Sunrise credit Services to contact me.

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Update by pryorstacey@yahoo.com
Feb 18, 2022 5:35 pm EST

gave the wrong address P.O. box 9100 Farmingdale, NY [protected]

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5:56 pm EDT
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Sunrise Credit Services Collections agency

They are nasty people and apparently a woman and minority owned establishment not that adds any sort of merit they buy fake debts from companies that don't even exist and continue to harass my family for a debt that never existed on an estate of a deceased person, a person with over 800 credit score and never once missed a payment on anything.

They can't verify the debt and same goes to the original company claiming we owe that amount as we have never once received any correspondence in regard to that.

Misleading and a scam, fabricating an alleged debt using multiple robocallers per day and spoofing local numbers.

I hate them and they are asking to be sued as consumers have rights as well. Look them up in public records and you will see the amount of violations against your privacy and this is harassment.

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Is Sunrise Credit Services legit?

Our verdict: Complaints Board's thorough examination reveals Sunrise Credit Services as a legitimate entity with notable strengths. Despite a 20% resolution rate on customer complaints, which invites a closer look, Sunrise Credit Services stands out for its commitment to quality and security. Clients considering Sunrise Credit Services should delve into its customer service record to gauge compatibility with their expectations.

Sunrise Credit Services earns 94% level of Trustworthiness

Perfect Trust Endorsement: Sunrise Credit Services achives 94% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Sunrise Credit Services. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Sunrisecreditservices.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Sunrisecreditservices.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Sunrisecreditservices.com you are considering visiting, which is associated with Sunrise Credit Services, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

A trust mark has been identified for a sunrisecreditservices.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Sunrise Credit Services's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 20% of 0 complaints were resolved.
  • Sunrisecreditservices.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The sunrisecreditservices.com may offer a niche product or service that is only of interest to a smaller audience.
  • Keywords related to scams and fraud were identified in our analysis of Sunrise Credit Services website, which could indicate that the website is engaging in illegal or unethical activities. It is crucial to approach the website with caution and conduct proper research before taking any action.
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9:31 pm EDT
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Sunrise Credit Services annoying debt collector.

They kept robocalling my personal cell phone until I blocked their number, and then used different numbers that appear to be local to me. Because of that I no longer answer calls on my personal phone unless I know the caller. For a few months they've been calling my work number also. They call it in the morning, and again in the evening after I've gone home for the day. Sometimes they call around lunchtime also. They never leave voice messages on either my work or personal numbers, and since I recognize the primary number that calls me I never answer it anymore. Once I called it back, and a man answered who knew my name and the amount claimed due before asking. After stating my name and the amount his next statement was, "How would you like to pay this debt?" I told him I wasn't, and I stated the reason why. He then hung up after I said I'd like for them to take me to court to argue the case.

I have told them on more than one occasion that I had come to an agreement in 2017 and paid an agreed upon debt amount to another collection service, Diversified Consultants, INC., to satisfy what DCI termed "paid in full." Because it wasn't the amount AT&T demanded, they now have Sunrise Credit Services harassing me even though it was more than I thought was a fair amount to settle the account closure. Sunrise demands the balance AT&T billed me for even though it was an incorrect amount because I closed the account four days into the monthly term, and AT&T demands the payment for the full month.

Sunrise has been a huge annoyance. I've told them multiple times that we can go to court to settle their wrongful claim, but they always hang up when I say I'd be more than happy to go to court with them to argue the case.

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9:17 am EST

Sunrise Credit Services robo calls for someone else keep harassing

This f'n company keeps calling my house for some other company i've never heard of. The message says for me to call them to tell them they have the wrong number. Are you kidding me? After 40+ calls at all times of day and night I finally do and they say they will stop the calls since they have the wrong number. Guess what! I started getting their f'n robo calls again! I can't believe they are even able to harass people like this. Why do I have to call to tell them they have the wrong damn number? Even when I do they just keep calling! Wtf?

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2:59 pm EST

Sunrise Credit Services Scam

When I did an online search of their phone number, it is listed as a telemarketer. The called ID states "Montauk." None of their numbers match a company called Sunrise Credit Services in Farmingdale, NY. BEWARE of these phone calls, it is a SCAM. Do not even pick up the phone and waste your time with them. Do not sign for any certified mail unless you are aware of who is sending it to you. Certified mail is usually sent in legal cases like divorce, foreclosure, etc. If you have a legal issue, make sure the certified letter matches the legitimate offices you're dealing with. If you are unsure whether you have a valid debt, ALWAYS check your most recent credit report. Everything you need to know is listed there. If you stay up to date on your credit report, you will not fall prey to these con artists. We need to push Congress to pass an internet privacy law. They are non-existent as of now, and most people's information is readily available online. There's not only hackers to protect yourself from, but scammers who can find your age, address, phone numbers, family members, etc. with a few clicks of a keyboard.

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3:44 pm EDT

Sunrise Credit Services Scam

They call once a week, one agent calls saying What's up, then tells me I told them I was going to send money when I never made any plans. He then continues to tell me I told them I was sending them money with my Visa, when I didn't even have a card at the time. I asked that they not call anymore and he tells me they can call me everyday if they wanted to because it's not against the law.This week an agent agrues with me telling me I'm stalling and I'm wanting his apathy, and continues to yell at me. I asked for his managers name and number, and when I called he answered acting like his manager, having total disreguard of my complaints, and hung up on me!

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dtaylor98
, US
Jan 03, 2016 6:07 pm EST

They are a scam.

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3:00 pm EDT

Sunrise Credit Services Stay away

Like i just wrote i did not order this and have never received this so what needs to be done is you take this off of my name. as i can and will have a written despo from the post office to prove what i have stated please take care of this as i will lodge a complaint with the bbb and any other agency that i can as i am very disgusted with your type of business.

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Rothstein
, US
Oct 19, 2017 10:14 am EDT
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SUNRISEFSERVICES.COM excuse me for being off thread; as i cannot find this information. Sunrise financial services in san jose ca contacted me about a loan; phone number [protected]. The interest rate was good and the terms were good. My question is are they legitimate or a scam.
They even emailed me six pages of a loan form to print out sign and return to them; which looks quite legitimate.
Any help on this matter. Srry for the intrusion.

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shalee_mil
Millersburg, US
Jan 29, 2014 6:13 pm EST
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I recieved a letter today that I ordered some socks and angles I didn't and would appreciate it if they didn't write me again they had my address and everything said I owe them 49.87 I didn't recive that stuff and so I don't feel obligated to pay for it im not going to.i use to play at pch online but thought it was the real one but didn't order anything there I hope they take care of this credit place real soon people are getting ripped off all the time my attitude is that I have enough trouble with this stuff and now
them Make Them Stop

ComplaintsBoard
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4:26 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Sunrise Credit Services Collection Notice

I just received a letter saying that I owed $15.00 for a Cosmopolitan magazine subscription. I have no subscriptions, so I called the number on the letter. They told me that they would close my account (that I didn't know that I even had!) and that my credit would not be affected and I would not be getting any more letters. I asked if it had already hurt my credit and the woman said "No. Thanks you." and hung up. This HAS to be a scam--- so watch out!

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Attorney Harvey Rephen
New York, US
Apr 03, 2010 5:37 am EDT
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Hi, I'm a consumer advocate in NYC, I have successfully settled severl cases with Sunrise Credit. Feel free to contact me for free advice or free representation.
Regards,
Attorney Harvey Rephen
212.796.0930
consumeradvocatenyc@gmail.com

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10:07 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Sunrise Credit Services SCAMER

I received a collection notice from this agency that i owe $15.96 for playboy subscription. I never subscribe any playboy magazine in my life and i was just wondering how did i got this? i was browsing through the net and saw a lot of people posting about this SCAM! I really hope that this scammer will be soon get caught!

Read full review of Sunrise Credit Services and 6 comments
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The Old Man
Sinton, US
Dec 27, 2010 5:55 am EST

I Just got a debt collection notice from them. It allegedly is for a subscription to Playboy. I did not solicit, authorize, request of want the subscription. The bill is for $16.68. I have filed complaints with the FTC, NY-BBB, AG's office and US Postal Inspector. They are just digging their hole deeper and they don't even know it. "Is I smart or watt"?!?

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smokechaser110
lexington, US
Dec 27, 2010 12:38 am EST

I have found that a T-Molblie bill that accured while I was deployed in Iraq and had to pay through Sunrise Credit services remains posted to my credit report even though the bill had been paid off nearly 4 years ago.

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awe7747
Marinette, US
Dec 24, 2010 3:21 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I too have recieved a billing for $15.96 from Playboy which I never ordered nor recieved-please correct this! You may reach me at ewaldt_47@yahoo.com

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awe7747
Marinette, US
Dec 24, 2010 3:19 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I too got a bill from your company for Playboy magazines that I did not subscribe to in the amount of $15.96 I never ordered nor did I recieve any magazines-please correct this error!

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Attorney Harvey Rephen
New York, US
Apr 03, 2010 5:40 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi, I'm a consumer advocate in NYC. I have recently settled several cases with Sunrise under the FDCPA. Feel free to contact me for free advice or representation. If your rights have been violated under the FDCPA you are entitled to up to a $1000.
Regards,
Attorney Harvey Rephen
212.796.0930
consumeradvocatenyc@gmail.com

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Beatriza
weich, US
Nov 27, 2009 11:24 am EST

I work for them and those subscription fees are from those cards you send in the mail from other magazines. They dont affect your credit! Someone must've filled one out in your name

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Contact Sunrise Credit Services customer service

Phone numbers

+1 (800) 208-8565 +1 (800) 645-9824 More phone numbers

Website

www.sunrisecreditservices.com

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