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Sunn Battery / Bad customer relations

1 United States Review updated:

Purchased an ATV battery from Sunn Battrey via EBAY (as Motobatteries.com) 5 months later the battery wont accept a charge and numerous attempts to email them got no results. I phones them 2 times with no answer. Finally a rep called to say they would get the batteries in stock in 2 weeks. Two weeks later no stock with a promise "next" week. I asked for a refund and was refunded my money less shipping and 10% service fee?? I understand the shipping fee but not the service fee.

Avoid Sunn / Mottobattery unless you want a useless product.

Ca
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Comments

  • Jo
      7th of Jan, 2011

    My experiences with Sunn Battery has always been positive. They're not going to not answer the phone because of one customer. I've never had an issue getting an answer when I've called.

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