Menu
Sunl

Sunl review: Not honoring warranty! 5

D
Author of the review
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On June 29,2007, I purchased a 250cc off road go-kart for my son. I have had nothing but trouble with it since day one. We had the machine less than a day and the drive belt went, and I was charged $200.00 to repair it. The place where I purchased the machine did the work. They ended up putting the wrong belt and sending it back to me, with the wrong belt on the machine. Got the machine home and it was running worse than before. The machine had no pick-up, and would not climb out of my driveway, which by the way is less than a 3% grade. After a week of complaining to the owner of Motorcycle Madness, which is where I purchased the machine, I finally received the correct belt. The belt was installed, and the machine still would not run. I called back Motorcycle Madness and spoke with the owner about this problem. I told him that it did not work, and my son wanted his money back, the owner said to me that it will never happen, he will not get a new machine or his money back. He is not honoring the warranty for this machine.

More Sunl reviews & complaints

Sunl - Buyer beware! 122
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sunl - Sunl SUCKS! 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sunl - fourwheeler 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sunl - blown engine
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sunl - junk
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sunl - Sunl
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sunl - it sucks hard 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
5 comments
Add a comment
S
S
sunl dealer
,
Nov 03, 2007 12:24 am EDT

In fact when sunl previously entered us markets, sunl did contract unqualified dealers as its partners. But now, things have been turned around completely. So far this year, sunl has sternly checked its dealer team and abolished the authorization of those who failed to pass the check. The only aim is to purify sunl dealer team as to better sunl post service.

H
H
hondasucks
,
Nov 03, 2007 12:02 am EDT

The lawmakers requested a meeting with Indiana Economic Development Corp. CEO Nathan Feltman to discuss the practice of "granting state incentives to companies that selectively exclude certain Hoosiers from even applying for employment."

Agency spokesman Mitch Frazier said it had received the letter and plan to respond to the legislators. The state offered Honda more than $24 million in tax credits and training grants to build the plant, estimated to cost $550 million, in Greensburg. The area around the factory also will receive several million dollars in locally funded road and infrastructure improvements.

In exchange for the incentives, Indiana asked only that Honda hired Hoosiers, said Jane Jankowski, a spokeswoman for Gov. Mitch Daniels. She said state officials had no plans "to prescribe hiring practices to private companies."

The letter came from Tyler, state Reps. Terri Austin of Anderson and Scott Reske of Pendleton and state Sens. Sue Errington of Muncie and Tim Lanane of Anderson. It also was sent to Daniels and House Speaker Patrick Bauer.

Honda is building a factory to make Civic sedans on 1,700 acres along Interstate 74 about 50 miles southeast of Indianapolis. It is expected to open in the fall of 2008. Company officials have said they imposed the 20-county limit because they want workers to live no more than an hour's drive from the factory.

A long commute "does not seem like a legitimate concern," according to the legislators' letter. "Our constituents pay state income and sales taxes, and therefore they directly helped bring Honda to Indiana through the targeted use of their tax dollars," the letter says. More than 30,000 people have applied online for the roughly 2,000 positions jobs Honda plans to fill at the factory. Honda plans to start filling some of those positions early next year.

J
J
Jason Merfeld
,
Oct 23, 2007 5:02 pm EDT

We are an independent MC and ATV Repair shop, and agree 100%, these are DANGEROUS, POORLY designed machines. Anyone that buys an ATV from a used car lot or a furniture store should ask the question, Why are these for sale here?

SunL will make anyone a dealer, without any questions asked or qualifications verified and it shows.

We are tired of seeing these things coming in day after day, and broken hearted kids make it even worse.

I'm not saying all Chinese powersports products are junk, the Qinqi, Jincheng, and Jianshe products I have seen are very well built, but you won't find them on Ebay and you won't find them anywhere but a Motorcycle shop. You will pay more than $600 bucks for them though.

H
H
hunter
,
Oct 21, 2007 1:43 am EDT

Sunl bikes are one of the best of Chinese bikes, taking special care on quality and after sale service. Now, Sunl has granted 1-year warranty of Sunl bikes to its authorized dealers. within warranty time, any Sunl customer is able to get his bike repaired or changed for free if he can bring forth original buying invoice.

Check the dealer's authorization certification before making a purchase.

E
E
Ex SUNL Dealer
,
Aug 08, 2007 2:22 pm EDT

Since when does SUNL or any of it's dealers EVER honor a warranty? All they care about is getting your money. See sunljunk.com and buggynews.com for further info on SUNL.

The problem is that your dealer does not know how to install a belt. When a CVT belt breaks, the rollers in the front CVT pulley fall out of the grooves and go sideways. With the rollers in this position, it's like trying to start off in 4th gear. Also the belt will break again very quickly. The pulley must be taken off and the rollers repositioned. Then reassemble with a new belt and you should be good to go.

Trending companies