Sundaram Finance - Chennai / Illegal money deductions!
We had taken car finance from the Vijayawad branch of Sundaram Finance in the year June 2002. We completed all the 36 EMI's without default in the year June 2005.
Subsequently we requested for the no objection certificate and other relevant documents from the branch office for the past 2 years. However we were told that these documents need to come from our Head office at chennai.
Recently we approached the Head of Andhra region of Sundaram finance and they are now demanding around Four Thousand rupees in the name of collection charges for them to release all our papers. Never in the past when we issued the cheque they have told us to pay the collection charges and all of a sudden after 2 years of completing the EMI, they are illegally trying to extract money from us.
Anyone of us let us know the approach we need to take in this regard.